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Insurance Agent Assistant Jobs in Appleton, WI (NOW HIRING)

... needs, assist customer service agents, as needed, and any other duties as assigned. Visa ... Profit Sharing Medical/Dental/Vision/Life/ Disability Insurance Medical Travel Reimbursement Legal ...

... needs, assist customer service agents, as needed, and any other duties as assigned. Visa ... Profit Sharing Medical/Dental/Vision/Life/ Disability Insurance Medical Travel Reimbursement Legal ...

... needs, assist customer service agents, as needed, and any other duties as assigned. Visa ... Profit Sharing Medical/Dental/Vision/Life/ Disability Insurance Medical Travel Reimbursement Legal ...

... needs, assist customer service agents, as needed, and any other duties as assigned. Visa ... Profit Sharing Medical/Dental/Vision/Life/ Disability Insurance Medical Travel Reimbursement Legal ...

... needs, assist customer service agents, as needed, and any other duties as assigned. Visa ... Profit Sharing Medical/Dental/Vision/Life/ Disability Insurance Medical Travel Reimbursement Legal ...

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... needs, assist customer service agents, as needed, and any other duties as assigned. Visa ... Profit Sharing Medical/Dental/Vision/Life/ Disability Insurance Medical Travel Reimbursement Legal ...

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Insurance Agent Assistant information

See Appleton, WI salary details

$13

$19

$28

How much do insurance agent assistant jobs pay per hour?

As of May 29, 2026, the average hourly pay for insurance agent assistant in Appleton, WI is $19.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $22.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Agent Assistant, and why are they important?

To thrive as an Insurance Agent Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant experience. Familiarity with insurance management software, CRM systems, and office productivity tools is typically required. Excellent communication, customer service, and multitasking abilities help you support agents and interact effectively with clients. These skills ensure smooth office operations, accurate policy management, and high-quality customer support in a fast-paced insurance environment.

What are the typical daily tasks and responsibilities of an Insurance Agent Assistant?

As an Insurance Agent Assistant, your daily responsibilities usually include handling client inquiries, processing insurance applications and renewals, preparing policy documents, and maintaining accurate client records. You may also assist agents with scheduling appointments, gathering required documentation, and following up with clients to ensure smooth communication. This role often requires strong organizational skills and the ability to multitask in a fast-paced office environment, as you'll be supporting both agents and clients throughout the insurance process.

What does an Insurance Agent Assistant do?

An Insurance Agent Assistant supports insurance agents by handling administrative tasks, communicating with clients, processing paperwork, and assisting with policy applications or renewals. They often answer phone calls, schedule appointments, and maintain records to ensure efficient office operations. Additionally, they may help explain basic insurance products and gather necessary information from clients, playing a key role in customer service and office organization. Their work allows insurance agents to focus on selling policies and meeting clients’ needs.

What is the difference between Insurance Agent Assistant vs Insurance Broker?

AspectInsurance Agent AssistantInsurance Broker
CredentialsTypically no licensing required, but some knowledge of insurance preferredLicensed to sell insurance products in specific states
Work EnvironmentOffice setting, supporting insurance agentsIndependent or agency-based, advising clients directly
Employer & Industry UsageInsurance agencies, carriers, or brokeragesIndependent brokers or agencies representing multiple insurers
Common Search & ComparisonSupport role assisting agentsClient-facing role selling insurance policies

Insurance Agent Assistants primarily support licensed insurance agents with administrative tasks, while Insurance Brokers actively sell insurance policies and advise clients. The main difference lies in licensing requirements and client interaction, with agents focusing on support and brokers on direct sales and consultation.

What are the most commonly searched types of Insurance Agent jobs in Appleton, WI? The most popular types of Insurance Agent jobs in Appleton, WI are:
What job categories do people searching Insurance Agent Assistant jobs in Appleton, WI look for? The top searched job categories for Insurance Agent Assistant jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Insurance Agent Assistant jobs? Cities near Appleton, WI with the most Insurance Agent Assistant job openings:
Infographic showing various Insurance Agent Assistant job openings in Appleton, WI as of May 2026, with employment types broken down into 89% Full Time, 8% Part Time, 1% Temporary, and 2% Contract. Highlights an 76% Physical, 12% Hybrid, and 12% Remote job distribution, with an average salary of $41,265 per year, or $19.8 per hour.

Receptionist - State Farm Agent Team Member

Andy Wescott - State Farm Agent

Appleton, WI

$35K - $40K/yr

Full-time

Medical, Retirement, PTO

Posted yesterday


Job description

Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)

ABOUT OUR AGENCY:
Ive been a State Farm agent since 2012 and am proud to serve the community I grew up in here in Northeast Wisconsin. Im a graduate of the University of WisconsinEau Claire with a B.S., and a proud dad to a five-year-old daughter.
For our team, we offer a 401(k), health benefits, reimbursement for licensing costs, and a strong focus on work-life balance.
Our office culture is supportive, steady, and team-oriented. Were looking for someone who is dependable, motivated, and enjoys working with people - someone who wants to grow their career while being part of a positive, community-focused team.
ROLE DESCRIPTION:
Andy Wescott - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.