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Insurance Agent Assistant Jobs in Appleton, WI (NOW HIRING)

Hotel Front Desk Agent

Neenah, WI Β· On-site

$14.75 - $18.50/hr

Aflac Supplemental Insurance: Available for both full-time and part-time team members. Position ... Understand how to operate all hotel and room/suites equipment and amenities and be able to assist ...

Showing results 21-40

Insurance Agent Assistant information

See Appleton, WI salary details

$13

$19

$28

How much do insurance agent assistant jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for insurance agent assistant in Appleton, WI is $19.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $22.50 per hour, depending on experience, location, and employer.

What does an insurance agent assistant do?

An Insurance Agent Assistant supports insurance agents by handling administrative tasks, communicating with clients, processing paperwork, and assisting with policy applications or renewals. They often answer phone calls, schedule appointments, and maintain records to ensure efficient office operations. Additionally, they may help explain basic insurance products and gather necessary information from clients, playing a key role in customer service and office organization. Their work allows insurance agents to focus on selling policies and meeting clients’ needs.

What are the key skills and qualifications needed to thrive as an insurance agent assistant?

To thrive as an Insurance Agent Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant experience. Familiarity with insurance management software, CRM systems, and office productivity tools is typically required. Excellent communication, customer service, and multitasking abilities help you support agents and interact effectively with clients. These skills ensure smooth office operations, accurate policy management, and high-quality customer support in a fast-paced insurance environment.

What are the typical daily tasks and responsibilities of an insurance agent assistant?

As an Insurance Agent Assistant, your daily responsibilities usually include handling client inquiries, processing insurance applications and renewals, preparing policy documents, and maintaining accurate client records. You may also assist agents with scheduling appointments, gathering required documentation, and following up with clients to ensure smooth communication. This role often requires strong organizational skills and the ability to multitask in a fast-paced office environment, as you'll be supporting both agents and clients throughout the insurance process.

What is the difference between Insurance Agent Assistant vs Insurance Broker?

AspectInsurance Agent AssistantInsurance Broker
CredentialsTypically no licensing required, but some knowledge of insurance preferredLicensed to sell insurance products in specific states
Work EnvironmentOffice setting, supporting insurance agentsIndependent or agency-based, advising clients directly
Employer & Industry UsageInsurance agencies, carriers, or brokeragesIndependent brokers or agencies representing multiple insurers
Common Search & ComparisonSupport role assisting agentsClient-facing role selling insurance policies

Insurance Agent Assistants primarily support licensed insurance agents with administrative tasks, while Insurance Brokers actively sell insurance policies and advise clients. The main difference lies in licensing requirements and client interaction, with agents focusing on support and brokers on direct sales and consultation.

How to be an insurance agent assistant with no experience?

To become an insurance agent assistant with no experience, focus on developing strong communication and organizational skills, and consider completing relevant training or certification programs such as insurance licensing courses if required. Entry-level positions often require a high school diploma and a willingness to learn about insurance policies and customer service. Gaining familiarity with office software and understanding basic insurance concepts can improve your chances of securing the role.

What is the role of insurance agent assistant?

An insurance agent assistant provides administrative support to insurance agents by handling tasks such as scheduling appointments, processing policy applications, maintaining client records, and assisting with customer inquiries. They often use insurance software and must have good communication skills to help ensure smooth operations and customer service within an insurance office.

Why do most insurance agent assistants quit?

Insurance agent assistants often leave their roles due to high workload, repetitive tasks, and limited opportunities for advancement. The job may also involve long hours and pressure to meet sales or administrative targets, leading to job dissatisfaction and turnover.

What are the most commonly searched types of Insurance Agent jobs in Appleton, WI?

The most popular types of Insurance Agent jobs in Appleton, WI are:

What are popular job titles related to Insurance Agent Assistant jobs in Appleton, WI?

For Insurance Agent Assistant jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Insurance Agent Assistant jobs in Appleton, WI look for?

The top searched job categories for Insurance Agent Assistant jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Insurance Agent Assistant jobs?

Cities near Appleton, WI with the most Insurance Agent Assistant job openings:

Infographic showing various Insurance Agent Assistant job openings in Appleton, WI as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $41,265 per year, or $19.8 per hour.

Customer Service Manager - State Farm Agent Team Member

Little Chute, WI β€’ On-site

$70K - $120K/yr

Full-time

Medical, Retirement, PTO

This job post hasΒ expired today.Β Applications are no longer accepted.


Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As an Office / Customer Service Manager for Erik Hosking - State Farm Agent, you are a key leader within the agency, balancing hands-on sales and service responsibilities with team oversight and office management. This role requires someone who is experienced, confident in holding others accountable, and skilled at keeping operations running smoothly while maintaining a supportive, team-oriented culture.
You’ll act as a buffer between the team and the agent, helping communicate expectations, resolve issues, and keep everyone aligned. In addition to providing outstanding service and contributing to sales, you’ll also be responsible for performance feedback, employee reviews, and ensuring the team meets established goals.
RESPONSIBILITIES:
  • Deliver excellent customer service through phone, email, and in-person interactions.
  • Assist with sales conversations, policy changes, and cross-selling when appropriate.
  • Hold team members accountable to goals and expectations; follow up on performance.
  • Conduct employee check-ins and performance reviews.
  • Serve as a liaison between the agent and the team, helping communicate priorities and provide support.
  • Monitor agency workflows and help maintain operational efficiency.
  • Support the agent in reviewing files, catching details, and ensuring compliance.
  • Help manage daily office needs and serve as a go-to resource for both team members and clients.
QUALIFICATIONS:
  • Active insurance licenses will be required (Property/Casualty and Life/Health).
  • Prior management and sales experience required.
  • Prior leadership experience and a natural ability to motivate and guide others.
  • Strong organizational skills with attention to detail.
  • Professional, approachable, and confident communication style.
  • Ability to take initiative, hold others accountable, and support team success in a fast-paced environment.