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Insurance Agency Manager Jobs in Springfield, IL

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Insurance Agency Manager information

See Springfield, IL salary details

$44.1K

$56.8K

$74.8K

How much do insurance agency manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for insurance agency manager in Springfield, IL is $56,811.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $66,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance agency manager?

To thrive as an Insurance Agency Manager, you need a strong background in insurance products, sales management, and business operations, often supported by a bachelor's degree and relevant state licensing. Familiarity with CRM software, policy management systems, and industry-specific certification such as CPCU or CLU is typically required. Exceptional leadership, communication, and problem-solving skills set top performers apart in this role. These skills and qualifications are crucial for driving agency growth, ensuring regulatory compliance, and leading successful teams in a competitive market.

What are some common challenges faced by insurance agency managers and how can they be addressed?

Insurance Agency Managers often face challenges such as balancing sales targets with regulatory compliance, managing diverse teams, and adapting to changing industry trends. Effective communication and regular training can help ensure that team members are up to date with compliance requirements. Additionally, setting clear goals and providing ongoing support can improve team performance and morale. Leveraging technology to streamline operations and staying informed about industry changes can also help managers succeed in this dynamic role.

What is the difference between Insurance Agency Manager vs Insurance Agent?

AspectInsurance Agency ManagerInsurance Agent
CredentialsLicenses required, management experience often preferredState insurance license required
Work EnvironmentOversees agency operations, manages staffSells insurance policies directly to clients
Employer & Industry UsageInsurance agencies, brokeragesInsurance companies, brokerages
Search & Comparison IntentUnderstanding management roles, career progressionSales techniques, licensing requirements

The main difference between an Insurance Agency Manager and an Insurance Agent lies in their roles. The manager oversees agency operations and staff, requiring management experience, while the agent focuses on selling policies directly to clients, needing a valid license. Both roles are essential in the insurance industry, but they serve different functions within an agency.

What does an insurance agency manager do?

An insurance agency manager oversees daily operations of an insurance office, manages staff, develops sales strategies, and ensures customer service standards are met. They often handle client relationships, monitor compliance with industry regulations, and use management tools to improve agency performance.

What cities near Springfield, IL are hiring for Insurance Agency Manager jobs?

Cities near Springfield, IL with the most Insurance Agency Manager job openings:

Insurance Agency Manager jobs near you

Customer Relations Representative - State Farm Agent Team Member

State Farm

Springfield, IL • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 5 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,554 frontline employees who took The Breakroom Quiz

238th of 310 rated insurance

Job description

Benefits:
  • Bonus based on performance
  • Company parties
  • Opportunity for advancement
  • Training & development

ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Kaylie Snyder - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving

BENEFITS:
  • Hourly pay plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • Valuable career-building experience

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Springfield, IL and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

What State Farm employees say

Pay

Benefits

Hours and flexibility

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