Insurance Admin Assistant Jobs in Chicago, IL (NOW HIRING)

Romexterra Restoration is a leading name in the construction industry, specializing in top-quality restoration and renovation services. We're committed to excellence and customer satisfaction, and we're looking for dedicated professionals to join our dynamic team.

Position Overview:

We're seeking an upbeat, welcoming presence for our in-office front desk. Someone who brings a warm, bubbly vibe and is happy to be on-site, engaging with everyone. The Admin Assistant will serve as the welcoming face of Romexterra Restoration, ensuring that all guests and callers receive a positive first impression. This role is an in-person role, Monday through Friday, from 8 am - 5 pm in Addison, IL. This role also provides essential administrative support, including managing company vehicles, coordinating with vendors, and handling office-related tasks to keep operations running smoothly.

Key Responsibilities:

• Front Desk & Guest Relations (In-person required):
• Greet and welcome clients, vendors, employees, and visitors in a professional and friendly manner
• Direct visitors to the appropriate department managers or staff
• Clerical responsibilities: printing, scanning mail, sending files, and updating office inventory
• Answer, screen, and forward incoming phone calls promptly and courteously
• Coordinate with internal departments to ensure messages and inquiries are directed appropriately.
• Support HR, Operations, and Management teams with occasional projects.

• Administrative Tasks:
  • Update Subcontractor list and files, make sure information is up-to-date and matches our requirements
  • Add new jobs to our CRM (Albi) and Job Board once information from the call is received
  • Handle rebates appropriately (Home Depot and Menards)
  • Update company licenses across the cities and villages where we provide services
  • Manage company vehicle records, including registrations, insurance documents, and vehicle stickers
  • Assist and complete additional tasks assigned by the Manager

Qualifications:

• Previous Admin Asst exp. is a plus
• Previous experience in Restoration is a plus, but not a must
• English fluency (Spanish is a plus)
• Proficiency in Google Workspace (Google Sheets and Google Docs)
• Good attention to details
• Authorization to work in the USA is required; employer sponsorship is not available for this position

Benefits and Compensation:

• Base salary of up to $55k annually (depending on experience)
• All employees are eligible for the following commission plan to be paid on total sales when the employee refers business to Romexterra: 
  • 3% of the total revenue for the mitigation project
  • 1% of the total revenue for the reconstruction/repair project
• Performance review after 90 days, then annually.
• Health, vision, and dental insurance
• 401(k) with company match up to 6%
• 8 paid holidays
• 5 vacation days and 3 sick days
• Birthday leave
• Parental leave (2 weeks)
• VASA gym membership

Join Our Team

Romexterra is growing fast and looking for top-tier restoration professionals who want to build long-term success in an organization that rewards performance and integrity. If you're driven to deliver results and ready to maximize your income potential, apply today.

• Established Chicagoland restoration company in 2003
• In-house mitigation and reconstruction = higher earning potential
• Strong operational support - you sell, we deliver
• Clear expectations, transparent compensation, and real growth opportunities
• Be part of a company where performance is recognized and rewarded

Equal Opportunity & ADA Statement

Romexterra is an equal opportunity employer. The company complies with the Americans with Disabilities Act (ADA) and will provide reasonable accommodations to qualified individuals with disabilities. Job descriptions are intended to outline key duties and may be subject to change based on business needs.

This employer may use applicant screening tools, including AI-assisted evaluation, in accordance with Illinois law. A human review of your application is available upon request.