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Insurance Account Manager Jobs in Waterloo, IA (NOW HIRING)

Keystone

Trucking Account Manager

Cedar Falls, IA · On-site

$60K - $80K/yr

About Keystone Keystone is one of the largest and fastest-growing insurance brokerages in the ... For more information, visit Trucking Account Manager Position Summary: The primary function of this ...

TrueNorth Companies

Account Manager

Parkersburg, IA · On-site

First MainStreet Insurance (FMSI), a TrueNorth entity, is seeking an Account Manager for Campbell Insurance in Parkersburg, IA. The primary responsibility of the Account Manager is to maintain ...

Corporate Technologies LLC

Account Manager

Cedar Falls, IA · On-site

$45K - $55K/yr

Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions ... Dental insurance * Disability insurance * Employee discount * Flexible spending account * Health ...

EquipmentShare

Territory Account Manager

Waterloo, IA · On-site

$24K/mo

Territory Account Managers will be responsible for expanding our existing customer base by building relationships with contractors and construction company principals. Core Solutions branches offer ...

EquipmentShare

Territory Account Manager

Waterloo, IA · On-site

$24K/mo

Territory Account Managers will be responsible for expanding our existing customer base by building relationships with contractors and construction company principals. Core Solutions branches offer ...

EquipmentShare

Territory Account Manager

Waterloo, IA · On-site

$24K/mo

Territory Account Managers will be responsible for expanding our existing customer base by building relationships with contractors and construction company principals. Core Solutions branches offer ...

Andreini

Client Manager

Waterloo, IA · On-site

In this role, you will be responsible for managing and servicing a portfolio of commercial trucking insurance accounts while ensuring exceptional client satisfaction and retention. * Manage and ...

Trucordia

Client Manager

Waterloo, IA · On-site

Process policy changes, renewals, and endorsements for insurance accounts * Conduct risk assessments and provide risk management recommendations * Coordinate with underwriters and insurance carriers ...

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All JobsInsurance Account JobsInsurance Account Manager JobsInsurance Account Manager Jobs in Waterloo, IA

Insurance Account Manager information

See Waterloo, IA salary details

$26.1K

$51.9K

$75.4K

How much do insurance account manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for insurance account manager in Waterloo, IA is $51,859.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $58,200.00 per year, depending on experience, location, and employer.

Is being an insurance account manager hard?

Being an insurance account manager can be challenging as it requires strong communication, customer service skills, and knowledge of insurance policies. The role often involves managing client accounts, handling claims, and meeting sales targets, which can be demanding but manageable with experience and proper training.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use customer relationship management (CRM) tools to maintain client records. Strong communication and knowledge of insurance policies are essential for this role.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.
More about Insurance Account Manager jobs

What cities near Waterloo, IA are hiring for Insurance Account Manager jobs?

Cities near Waterloo, IA with the most Insurance Account Manager job openings:

Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Waterloo, IA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $51,859 per year, or $24.9 per hour.

Trucking Account Manager

Keystone

Cedar Falls, IA • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

About Keystone

Keystone is one of the largest and fastest-growing insurance brokerages in the country — ranked #26 among U.S. retail brokers and #4 fastest-growing in the Top 50 by Business Insurance. Our platform spans 33+ states, 180+ agency partners, and more than $500 million in revenue — uniting some of the country's most respected independent agencies with the scale, tools, and resources of a national brokerage. Through operational support in finance, HR, marketing, technology, producer development, and M&A, we empower agencies to grow while preserving what makes them who they are — their client relationships and their role in the communities they serve. Guided by our trademarked commitment, "Trust, our most important policy," Keystone is building the insurance solution every family and business can count on. For more information, visit https://mykeystone.com/.

Trucking Account Manager

Position Summary:

The primary function of this role is to support the needs of our Trucking clients and Producers. This includes quoting new and renewal business, overseeing a book of business, and answering general inquiries from Producers, Insureds, or Jr. Account Managers. Their strong interpersonal skills, customer-oriented approach, and industry knowledge will contribute to building successful partnerships and driving business growth.

Key Responsibilities:

Quoting and Marketing

  • Review and market new and renewal submissions with proper documentation.
  • Create carrier-specific applications as needed.
  • Procure quotes from underwriters and online quoting platforms and review all quotes for accuracy.
  • Monitor and market non-renewals and midterm cancellations.

Account and Renewal Management

  • Create and review new or renewal finance agreements.
  • Create and send binding requests to the appropriate underwriter or carrier.
  • Create or review proposals and coverage summaries with Producers.
  • Review expiration reports for assigned book of business and ensure renewals are monitored.

Growth and Cross-Selling Opportunities

  • Identify opportunities to add new business to existing clients or cross-sell other lines.
  • Quote and add additional lines of business as needed.

Qualifications:

  • High school diploma or GED equivalent required
  • Minimum of 2 years of commercial lines insurance account management experience, preferably in trucking insurance
  • Active Property & Casualty License required in the state of business
  • Willingness to obtain the STAR and/or TRIP designation (preferably both)
  • Ability to read and analyze Cab and Safer reports to determine the best market for the risk
  • Understanding of how to use AM Best website (carrier/market ratings)
  • Understanding of loss data/historical worksheets
  • Understanding of how to review financial documents such as balance sheets and profit and loss statements
  • Proficient with Microsoft Office Suite
  • Experience with Applied Epic highly desired; will consider other agency management systems
  • Effective communication skills, both verbal and written
  • Ability to multi-task, meet deadlines and stay focused in a fast-paced environment
  • Minimal travel to various locations may be required
  • Ability to pass a criminal background check as permitted by law

Schedule: Monday-Friday, 8:30am-5:00pm

Office Locations:

  • 1005 Technology Parkway, Cedar Falls, IA 50613
  • 7301 W. 129th Street, Suite 150, Overland Park, KS 66213

Benefits:

  • Competitive Salary Commensurate with Experience
  • Health Insurance Plans (PPO, HSA, Copay Options)
  • Dental Insurance
  • Vision Insurance
  • Company Paid Disability Insurance
  • Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
  • 401(k) with Safe Harbor Match
  • Paid Time Off
  • Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.