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Insurance Account Manager Jobs in Cheboygan, MI (NOW HIRING)

Hilb Group

Account Manager

Cheboygan, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Hilb Group is currently seeking a motivated and ambitious Account Manager to join our team ... Active state insurance producer license (Health; Life & Health preferred). * Medicare certification:

Hilbgroup

Account Manager

Cheboygan, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Hilb Group is currently seeking a motivated and ambitious Account Manager to join our team ... Active state insurance producer license (Health; Life & Health preferred). * Medicare certification:

Vidosh North

Landscape Account Manager

Petoskey, MI · On-site

$55K - $75K/yr

  • Medical

  • Retirement

  • PTO

As a Landscape Account Manager, you will be the primary point of contact for a portfolio of ... This role includes benefits such as health insurance, 401(k) matching, paid time off, and ...

Vidosh North

Landscape Account Manager

Petoskey, MI · On-site

$55K - $85K/yr

  • Medical

  • Retirement

  • PTO

As a Landscape Account Manager, you will be the primary point of contact for a portfolio of ... This role includes benefits such as health insurance, 401(k) matching, paid time off, and ...

Vidosh North

Landscape Account Manager

Petoskey, MI · On-site

$55K - $75K/yr

  • Medical

  • Retirement

  • PTO

As a Landscape Account Manager, you will be the primary point of contact for a portfolio of ... This role includes benefits such as health insurance, 401(k) matching, paid time off, and ...

hilbgroup

Personal Lines - Account Manager

Cheboygan, MI · Hybrid

$39K - $53K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Insurance - Personal Lines - Account Manager Currently seeking an Insurance Personal Lines Account Manager for an exciting opportunity at BKC Insurance Agency, Cheboygan, MI. The ideal candidate will ...

hilbgroup

Personal Lines - Account Manager

Cheboygan, MI · Hybrid

$39K - $53K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Insurance - Personal Lines - Account Manager Currently seeking an Insurance Personal Lines Account Manager for an exciting opportunity at BKC Insurance Agency, Cheboygan, MI. The ideal candidate will ...

The Hilb Group

Personal Lines - Account Manager

Cheboygan, MI · On-site

$39K - $53K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Insurance - Personal Lines - Account Manager Currently seeking an Insurance Personal Lines Account Manager for an exciting opportunity at BKC Insurance Agency, Cheboygan, MI. The ideal candidate will ...

McLaren Northern Michigan

RN - LTC

Petoskey, MI · On-site

  • Medical

... insurance Around the clock support Your own personal recruiter/account manager dedicated to your career path We focus on YOU, the traveler, and what YOU want. Our travelers know that when working ...

McLaren Northern Michigan

Med-Surg

Petoskey, MI · On-site

  • Medical

... insurance Around the clock support Your own personal recruiter/account manager dedicated to your career path We focus on YOU, the traveler, and what YOU want. Our travelers know that when working ...

McLaren Northern Michigan

ICU

Petoskey, MI · On-site

  • Medical

Low-cost Blue Cross Blue Shield health insurance * Around the clock support * Your own personal recruiter/account manager dedicated to your career path * We focus on YOU, the traveler, and what YOU ...

McLaren Northern Michigan

RN - ER

Petoskey, MI · On-site

  • Medical

Low-cost Blue Cross Blue Shield health insurance * Around the clock support * Your own personal recruiter/account manager dedicated to your career path * We focus on YOU, the traveler, and what YOU ...

McLaren Northern Michigan

RN - Step Down

Petoskey, MI · On-site

  • Medical

Low-cost Blue Cross Blue Shield health insurance * Around the clock support * Your own personal recruiter/account manager dedicated to your career path * We focus on YOU, the traveler, and what YOU ...

Rustman Agency

Customer Retention Sales Manager

Cheboygan, MI · On-site

$44K - $50K/yr

  • Medical

  • Life

... account management Previous leadership or management experience preferred Background in insurance or financial services is a plus Strong communication, problem-solving, and organizational skills ...

Carilion Roanoke Memorial Hospital

RN - ER

Petoskey, MI · On-site

$2.1K/wk

  • Medical

Low-Cost Blue Cross Blue Shield health insurance * Around the clock support * Your own personal recruiter/account manager dedicated to your career path * We focus on YOU, the traveler, and what YOU ...

Carilion Roanoke Memorial Hospital

RN - LTC

Petoskey, MI · On-site

$2.2K/wk

  • Medical

Low-Cost Blue Cross Blue Shield health insurance * Around the clock support * Your own personal recruiter/account manager dedicated to your career path * We focus on YOU, the traveler, and what YOU ...

AutoZone

Commercial Sales Manager

Petoskey, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Commercial Sales Manager at AutoZone, you'll be the driving force behind our business to ... insurance options * Health Savings and Flexible Spending Accounts with wellness rewards * Tuition ...

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Insurance Account Manager information

See Cheboygan, MI salary details

$23.2K

$46K

$66.9K

How much do insurance account manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for insurance account manager in Cheboygan, MI is $45,980.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $51,600.00 per year, depending on experience, location, and employer.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

Is being an insurance account manager hard?

Being an insurance account manager can be challenging as it requires strong communication, customer service skills, and knowledge of insurance policies. The role often involves managing client accounts, handling claims, and meeting sales targets, which can be demanding but manageable with experience and proper training.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use customer relationship management (CRM) tools to maintain client records. Strong communication and knowledge of insurance policies are essential for this role.
More about Insurance Account Manager jobs

What are the most commonly searched types of Insurance Account jobs in Cheboygan, MI?

The most popular types of Insurance Account jobs in Cheboygan, MI are:

What job categories do people searching Insurance Account Manager jobs in Cheboygan, MI look for?

The top searched job categories for Insurance Account Manager jobs in Cheboygan, MI are:

What cities near Cheboygan, MI are hiring for Insurance Account Manager jobs?

Cities near Cheboygan, MI with the most Insurance Account Manager job openings:

Insurance Account Manager jobs near you

Account Manager

Hilb Group

Cheboygan, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Hilb Group rating

8.0

Company rating: 8.0 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

164th of 309 rated insurance

Job description

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Account Manager to join our team. This position will report to our agency located in Cheboygan, MI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.
Responsibilities:
  • Lead & schedule the front desk team; manage coverage, breaks, PTO, and shift changes.
  • Train, coach, and QA front desk performance (greeting standards, phone etiquette, message handling, appointment scheduling, CRM accuracy).
  • Manage daily operations: lobby flow, guest experience, signage, opening/closing checklists, and incident reporting.
  • Resolve escalations professionally; partner with operations for facilities and IT issues.
  • Maintain compliance with privacy and security requirements (HIPAA/PII), document retention, and data entry quality.
  • Track KPIs such as average call answer time, abandonment rate, first-contact resolution, and front desk NPS/C-SAT.
  • Conduct compliant needs assessments and present Medicare plan options (Medicare Advantage, Medigap, PDP), plus ancillary benefits when appropriate.
  • Complete sales cycle: education, plan comparison, SOA (Scope of
  • Appointment), enrollment applications, follow-up, and onboarding.
  • Maintain current certifications (e.g., AHIP and carrier-specific
  • Medicare certifications) and adhere to CMS marketing and communications guidelines.
  • Document all interactions accurately in agency management systems; maintain audit-ready files.
  • Build pipeline via inbound leads, front desk referrals, community outreach, and relationships with providers/senior centers.
  • Educate clients on key timelines (AEP, OEP, SEP), eligibility, and plan changes; provide compliant service and retention support.
  • Meet or exceed targets for enrollments, retention, cross-sell/upsell, and client satisfaction.
  • Partner with Marketing on compliant events, seminars, and campaigns.
  • Assist with vendor/carrier coordination, supply management, and audit preparation.

Qualifications:
  • Highschool or GED required
  • Active state insurance producer license (Health; Life & Health preferred).
  • Medicare certification: Current AHIP (or equivalent) and carrier certifications (or ability to obtain before start date).
  • 1-3+ years in insurance sales, Medicare advising, or benefits; 1+ year team lead/supervisory experience (front desk, retail, call center, or customer service).
  • Working knowledge of CMS rules, SOA, enrollment processes, and compliant marketing practices.
  • Strong customer service and communication skills; ability to explain complex benefits simply.
  • Tech proficiency: CRM/AMS (e.g., Salesforce, Applied, EZLynx),
  • Microsoft 365, VoIP/phone queues, and scheduling tools.
  • Background check and any required carrier appointments.
  • Experience managing a team with measurable results.
  • Local market knowledge of Medicare plans and provider networks.
  • People Leadership: Coaching, scheduling, feedback, performance management.
  • Sales Excellence: Needs-based selling, objection handling, ethical conduct.
  • Compliance & Accuracy: Documentation, audit readiness, CMS/HIPAA adherence.
  • Operational Rigor: Time management, prioritization across service and sales.
  • Customer Empathy: Patience and clarity with seniors and caregivers.

Benefits:
  • Company Paid Life Insurance, Long-Term and Short-Term Disability.
  • Medical, Dental, Vision and FSA/HSA plans.
  • 401(k) with company match.
  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
  • Generous PTO.
  • An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

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