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Insurance Account Manager Jobs in Baltimore, MD (NOW HIRING)

APR

Commercial Lines Account Manager

Silver Spring, MD · On-site +1

$75K - $90K/yr

The Commercial Lines Account Manager serves a critical role in our organization, managing a diverse portfolio of commercial insurance accounts. This individual is the primary contact for our clients ...

APR

Commercial Lines Account Manager

Baltimore, MD · On-site +1

$75K - $90K/yr

The Commercial Lines Account Manager serves a critical role in our organization, managing a diverse portfolio of commercial insurance accounts. This individual is the primary contact for our clients ...

Securitas

Account Manager

Columbia, MD · On-site

$63K/yr

Account Manager Wage: $63,000 Salary 2 years of management experience. Must be able to stand for ... Company-paid life insurance * Voluntary life and disability insurance * Employee assistance plan

HUB

Senior Account Manager

Annapolis, MD · On-site +1

At HUB International, we're more than just an insurance brokerage firm - we're a thriving community ... We currently have an opportunity for a Senior Account Manager to join our Commercial Lines team in ...

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All JobsInsurance Account JobsInsurance Account Manager JobsInsurance Account Manager Jobs in Baltimore, MD

Insurance Account Manager information

See Baltimore, MD salary details

$26.3K

$52.3K

$76K

How much do insurance account manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for insurance account manager in Baltimore, MD is $52,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $58,600.00 per year, depending on experience, location, and employer.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

How much does an insurance account manager get paid?

Insurance account managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the employer. Salaries can increase with certifications, advanced skills, and years of experience in the field.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use CRM software to track client information. Strong communication and organizational skills are essential for success in this role.
More about Insurance Account Manager jobs

What are the most commonly searched types of Insurance Account jobs in Baltimore, MD?

The most popular types of Insurance Account jobs in Baltimore, MD are:

What job categories do people searching Insurance Account Manager jobs in Baltimore, MD look for?

The top searched job categories for Insurance Account Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Insurance Account Manager jobs?

Cities near Baltimore, MD with the most Insurance Account Manager job openings:

Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $52,258 per year, or $25.1 per hour.

Commercial Lines Account Manager

APR

Silver Spring, MD • On-site, Remote

$75K - $90K/yr

Full-time

Re-posted 17 days ago

Job description

Job Title: Commercial Lines Account Manager | Client Service Manager | CSR
Salary: $75k- $90k base salary
Location: Silver Spring, MD | Hybrid (willing to consider fully remote for the right candidate)

Job Overview:

The Commercial Lines Account Manager serves a critical role in our organization, managing a diverse portfolio of commercial insurance accounts. This individual is the primary contact for our clients and is responsible for nurturing these relationships by understanding their needs, providing excellent service, and ensuring their coverage aligns with their business requirements.

Key Responsibilities:

  • Oversee and manage a book of commercial lines accounts, ensuring high levels of customer satisfaction.
  • Respond to client inquiries regarding policy and coverage promptly and professionally.
  • Conduct policy reviews, recommend coverages, and prepare proposals for renewal business and/or additional lines of coverage.
  • Work closely with producers to market new business and negotiate renewals, ensuring optimal coverage/cost ratios.
  • Establish and maintain strong relationships with carrier representatives and underwriters.
  • Understand and utilize agency management software and carrier online rating portals efficiently.
  • Maintain accurate and detailed client and policy information within the agency management system.
  • Stay informed about changes in the insurance industry and engage in continuous professional development to enhance technical knowledge and capabilities.

Qualifications:

  • A minimum of 5-7 years of experience in commercial lines account management or related role in the insurance industry.
  • Property and Casualty license required.
  • Preferred designations: Certified Insurance Counselor (CIC), Chartered Property Casualty Underwriter (CPCU), or equivalent.
  • Proficiency in agency management software, preferably Applied (TAM or EPIC) or AMS360.
  • Strong knowledge of various types of commercial insurance policies.
  • Excellent written and verbal communication skills to effectively communicate with clients, team members, and carriers.
  • Ability to manage multiple tasks, set priorities, and meet deadlines.
  • Proficient with Microsoft Office Suite or related software for producing professional reports, spreadsheets, and presentations.

All inquiries will be kept 100% Confidential

Apply directly to resume@aprcareers.com