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Insurance Account Manager Jobs in Akron, OH (NOW HIRING)

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Insurance Account Manager information

See Akron, OH salary details

$25.4K

$50.3K

$73.2K

How much do insurance account manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for insurance account manager in Akron, OH is $50,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $56,400.00 per year, depending on experience, location, and employer.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

How much does an insurance account manager get paid?

Insurance account managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the employer. Salaries can increase with certifications, advanced skills, and years of experience in the field.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use CRM software to track client information. Strong communication and organizational skills are essential for success in this role.
More about Insurance Account Manager jobs

What are the most commonly searched types of Insurance Account jobs in Akron, OH?

The most popular types of Insurance Account jobs in Akron, OH are:

What job categories do people searching Insurance Account Manager jobs in Akron, OH look for?

The top searched job categories for Insurance Account Manager jobs in Akron, OH are:

What cities near Akron, OH are hiring for Insurance Account Manager jobs?

Cities near Akron, OH with the most Insurance Account Manager job openings:

Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Akron, OH as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $50,315 per year, or $24.2 per hour.

Farmers Insurance Account Manager

Phillip Kerber-Farmers Insurance Agency

Independence, OH • On-site

$45K - $65K/yr

Full-time

PTO

Re-posted yesterday

Job description

Are you looking to make a difference in people’s lives?

Phillip Kerber-Farmers Insurance Agency in Independence, Ohio, is looking for a friendly, dedicatedprofessional to join our amazing team as a Full-Time Insurance Account Manager. You will be responsible for ensuring your clients have the coverage they need while offering additional products that may be beneficial to their goals. You will have the opportunity to utilize your customer service skills while growing your sales career.

No prior insurance experience? No problem!

If you have experience in customer service or sales in another industry, we will provide all of the knowledge and education you need to be successful and grow your career in insurance. Entry-level candidates will start at a base salary.

Are you an experienced insurance sales or customer service representative? Awesome!

We would love for you to bring your established skills to our agency to help us better serve our clients while growing your career. We provide opportunities for continuing education and mentorship as well as the potential to advance your career with our agency.

We can help you get your license.

If you’re ready to grow your career and your knowledge in the insurance industry, apply today!

Responsibilities

Develop insurance quotes, make sales presentations, and close sales.

Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.

Process customer policy change requests.

Work independently and as part of a team.

Assess and identify the wants and needs of your customer(s) over the phone.

Handle customer renewals.

Requirements

A Property Casualty insurance license is preferred - Must be able to obtain with in 30days of hire (license assistance is available)

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Be a great self-starter with a sense of urgency.

Proficiency to multi-task, follow-thru and follow-up.

Ability to tactfully handle stressful and difficult situations.

No insurance experience required but must be willing to learn


Benefits
Paid Time Off (PTO)###Mon-Fri Schedule###Career Growth Opportunities###Evenings Off###Hands on Training###Coffee and Office Snacks###Career Growth###Mentorship with Established Agent###Licensing Assistance###Employee Appreciation Lunch###Employee Discounts###Team Building Activities###Holidays Off###Paid Holidays###Monthly Commission Opportunites###Sales Incentives###Weekly Team Meeting###Community Involvement###Paid Holidys###Business Casual Attire###Weekends Off###Collaborative Work Enviornment###Free Coffee and Office snacks. ###