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Insurance Account Assistant Jobs in Wisconsin (NOW HIRING)

Dentaquest

Account Representative

Mequon, WI · On-site

... * Assist Executive Director by managing the communication of client expectations to DentaQuest ... Related College Degree preferred . * 2 - 4 years business experience in healthcare, insurance ...

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Insurance Account Assistant information

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$21.2K

$38.1K

$51.5K

How much do insurance account assistant jobs pay per year?

As of Aug 13, 2026, the average yearly pay for insurance account assistant in Wisconsin is $38,076.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,300.00 and $44,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance account assistant?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

Is being an insurance account assistant hard?

The role of an insurance account assistant involves administrative tasks, customer service, and data entry, which can be straightforward but may require attention to detail and multitasking. The job typically involves working with insurance policies, using office software, and adhering to deadlines, making it moderately challenging depending on workload and experience. Developing strong organizational and communication skills can help manage the job's demands effectively.

What is an insurance account assistant?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are some typical challenges insurance account assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

How much do insurance account assistants get paid?

Insurance account assistants typically earn between $35,000 and $50,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced assistants or those in larger firms can earn higher salaries. They often work standard business hours and may need basic knowledge of insurance policies and customer service skills.

What does an insurance account assistant do?

An insurance account assistant supports insurance agents and brokers by managing client accounts, processing policy applications, updating records, and handling customer inquiries. They often use insurance software and need strong organizational and communication skills to ensure accurate and efficient account management. The role may require familiarity with insurance policies and attention to detail.

What does an entry level insurance account assistant do?

An entry-level insurance account assistant supports insurance agents and brokers by handling administrative tasks such as processing policies, maintaining client records, and preparing documentation. They often use insurance software and need strong organizational skills to ensure accurate and efficient account management.

What are the most commonly searched types of Insurance Account jobs in Wisconsin?

The most popular types of Insurance Account jobs in Wisconsin are:

What are popular job titles related to Insurance Account Assistant jobs in Wisconsin?

For Insurance Account Assistant jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Insurance Account Assistant jobs in Wisconsin look for?

The top searched job categories for Insurance Account Assistant jobs in Wisconsin are:

What cities in Wisconsin are hiring for Insurance Account Assistant jobs?

Cities in Wisconsin with the most Insurance Account Assistant job openings:

Insurance Account Assistant jobs near you
Infographic showing various Insurance Account Assistant job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,076 per year, or $18.3 per hour.

Account Representative

Dentaquest

Mequon, WI • On-site

Full-time

Re-posted 23 days ago

DentaQuest rating

5.2

Company rating: 5.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

294th of 306 rated insurance

Job description

JOB SUMMARY: The Account Representative is responsible for the support of contract management, client retention and growth of the current business from the corporate office.
JOB RESPONSIBILITIES:
  • Responsible for on-going support of effective communications and service to the current clients via conference calls, department meetings, and other direct contact as required.
  • Manage and organize workflows between Client Services Department and other departments to ensure efficient and accurate outcomes; proactively identify and resolve client, provider and member issues, working with multiple departments within the organization.
  • Assist Executive Director by managing the communication of client expectations to DentaQuest internal staff to ensure DentaQuest meets the terms of the RFP and contracts and expectations are delivered timely and effectively.
  • Coordinate activities that help to strengthen and expand the provider network and participate in the planning of outreach activities to members.
  • Monitor changes in regulations and fee schedules, and ensure compliance with state and federal guidelines.
  • Responsible for generation and review of assigned client reports; ensure accuracy of information and timely delivery.
  • Research compliance failures identified on reports. Notify Executive Director of deficiencies; coordinate resolution/correction of deficiencies with appropriate internal departments.
  • Complete ad hoc reports, miscellaneous tasks and projects as requested or assigned by Executive Directors and Vice President.
  • Responsible for updating Office Reference Manuals, coordinating benefit table updates with Systems Support, and drafting provider update notifications.
  • Provide ongoing training for DentaQuest staff on administration of clients; communicate information accurately and effectively.
  • Represent DentaQuest at health fairs, member enrollment and other community events as required.
  • Update Executive Director and Vice President regularly on major issues, both internal and external.
  • Develop process improvements and increased productivity to benefit DentaQuest and the clients.
  • Perform projects as assigned by Executive Director and Vice President.
  • Adhere to DentaQuest business processes.
  • Other duties as assigned.

Skills & Requirements
Required Experience
  • Related College Degree preferred .
  • 2 - 4 years business experience in healthcare, insurance, account management or sales preferred .
  • Experience in sales negotiation preferred .
  • Excellent Oral and Written communication skills.
  • Efficient PC skills (Word, Excel, PowerPoint).
  • Excellent interpersonal skills.
  • Ability to understand and articulate regulatory language.
  • Ability to multi-task cross-functional projects .
  • Ability to work independently, and use good judgment in decision-making.

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Careers
As one of the nation's leading oral health companies, we direct all our energy and resources to improving oral health in the communities we serve. We depend on our people for our ability to provide the highest-quality benefit programs and superior customer service. If you're looking for a challenging work environment where you will be asked to continually develop your skills, you've found the right place.
We are a growing, financially sound company with many advantages to offer to our employees. In addition to competitive salaries and a great benefits package, we also offer a stimulating, productive work environment. Work-life balance is a reality at DentaQuest, as is our commitment to our employees' career advancement.
DentaQuest is an equal opportunity employer. We believe that your work history is the best measure of the value you will bring to the company. We do not base any employment decision on a person's race, religion, color, national origin, gender, sexual preference, marital status, age, veteran status, or disability unrelated to the ability to do the job.
Thank you for visiting. We are delighted that you are considering joining our team of dedicated oral health professionals.

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