Leaf Home is seeking an Installation Support Specialist who will provide remote technical support and operational analysis for installation and service activities. This role involves collaborating ...
Leaf Home is seeking an Installation Support Specialist who will provide remote technical support and operational analysis for installation and service activities. This role involves collaborating ...
Champion Home Services is seeking a versatile and skilled Field Repair & Installation Support Specialist to join our team. This role is responsible for repairing damages caused during service or ...
Champion Home Services is seeking a versatile and skilled Field Repair & Installation Support Specialist to join our team. This role is responsible for repairing damages caused during service or ...
Overview (Text Only)Champion Home Services is seeking a versatile and skilled Field Repair & Installation Support Specialist to join our team. This role is responsible for repairing damages caused ...
Overview (Text Only)Champion Home Services is seeking a versatile and skilled Field Repair & Installation Support Specialist to join our team. This role is responsible for repairing damages caused ...
Field Repair & Installation Support Specialist
Bulverde, TX · On-site
$18 - $24/hr
Overview (Text Only) Champion Home Services is seeking a versatile and skilled Field Repair & Installation Support Specialist to join our team. This role is responsible for repairing damages caused ...
Field Repair & Installation Support Specialist
Bulverde, TX · On-site
$18 - $24/hr
Overview (Text Only) Champion Home Services is seeking a versatile and skilled Field Repair & Installation Support Specialist to join our team. This role is responsible for repairing damages caused ...
Overview Champion Home Services is seeking a versatile and skilled Field Repair & Installation Support Specialist to join our team. This role is responsible for repairing damages caused during ...
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Overview Champion Home Services is seeking a versatile and skilled Field Repair & Installation Support Specialist to join our team. This role is responsible for repairing damages caused during ...
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Network Installation/Support Specialist
Valdosta, GA · On-site
$25/hr
The ideal candidate will have expertise in network systems and possess strong technical skills to support our organization's network infrastructure. Duties: - Install network hardware and software ...
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Urgent
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Network Installation/Support Specialist
Valdosta, GA · On-site
$25/hr
The ideal candidate will have expertise in network systems and possess strong technical skills to support our organization's network infrastructure. Duties: - Install network hardware and software ...
Urgent
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Network Installation/Support Specialist
Syracuse, NY · On-site
$28/hr
The ideal candidate will have expertise in network systems and possess strong technical skills to support our organization's network infrastructure. Duties: - Install network hardware and software ...
New
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Network Installation/Support Specialist
Syracuse, NY · On-site
$28/hr
The ideal candidate will have expertise in network systems and possess strong technical skills to support our organization's network infrastructure. Duties: - Install network hardware and software ...
New
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Network Installation/Support Specialist
Valdosta, GA · On-site
$25/hr
The ideal candidate will have expertise in network systems and possess strong technical skills to support our organization's network infrastructure. Duties: - Install network hardware and software ...
Quick apply
Urgent
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Network Installation/Support Specialist
Valdosta, GA · On-site
$25/hr
The ideal candidate will have expertise in network systems and possess strong technical skills to support our organization's network infrastructure. Duties: - Install network hardware and software ...
Urgent
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Network Installation/Support Specialist
Medford, OR · On-site
$22/hr
The ideal candidate will have expertise in network systems and possess strong technical skills to support our organization's network infrastructure. Duties: - Install network hardware and software ...
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Network Installation/Support Specialist
Medford, OR · On-site
$22/hr
The ideal candidate will have expertise in network systems and possess strong technical skills to support our organization's network infrastructure. Duties: - Install network hardware and software ...
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Network Installation/Support Specialist
Jacksonville, FL · On-site
$22/hr
The ideal candidate will have expertise in network systems and possess strong technical skills to support our organization's network infrastructure. Duties: - Install network hardware and software ...
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Urgent
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Network Installation/Support Specialist
Jacksonville, FL · On-site
$22/hr
The ideal candidate will have expertise in network systems and possess strong technical skills to support our organization's network infrastructure. Duties: - Install network hardware and software ...
Urgent
OR · On-site
Installer Support Specialist We're looking for a Installer Support Specialist who loves helping people solve problems and walking away knowing they made someone's day easier. In this role, you'll be ...
OR · On-site
Installer Support Specialist We're looking for a Installer Support Specialist who loves helping people solve problems and walking away knowing they made someone's day easier. In this role, you'll be ...
Installer Support Specialist We're looking for a Installer Support Specialist who loves helping people solve problems and walking away knowing they made someone's day easier. In this role, you'll be ...
Installer Support Specialist We're looking for a Installer Support Specialist who loves helping people solve problems and walking away knowing they made someone's day easier. In this role, you'll be ...
Installer Support Specialist We're looking for a Installer Support Specialist who loves helping people solve problems and walking away knowing they made someone's day easier. In this role, you'll be ...
Quick apply
Installer Support Specialist We're looking for a Installer Support Specialist who loves helping people solve problems and walking away knowing they made someone's day easier. In this role, you'll be ...
Installation Service Specialist
Hudson, OH · On-site
$65K - $75K/yr
The Installation Support Specialist provides remote technical support, diagnostics, and operational analysis for installation and service activities. This role partners with Install Partners ...
Installation Service Specialist
Hudson, OH · On-site
$65K - $75K/yr
The Installation Support Specialist provides remote technical support, diagnostics, and operational analysis for installation and service activities. This role partners with Install Partners ...
Technical Support Specialist - Level 2
Kensington, MD · On-site
$50K - $80K/yr
Windows Desktop OS (installation, support, and basic troubleshooting) * Mac OS * Microsoft Office ... Support Specialist, you will interact extensively (both over the phone and in person) with end ...
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Technical Support Specialist - Level 2
Kensington, MD · On-site
$50K - $80K/yr
Windows Desktop OS (installation, support, and basic troubleshooting) * Mac OS * Microsoft Office ... Support Specialist, you will interact extensively (both over the phone and in person) with end ...
The Service Installation (SI) Specialist is responsible for guiding on-site field technicians ... The individual will work with other support teams, management, and network engineers to ...
The Service Installation (SI) Specialist is responsible for guiding on-site field technicians ... The individual will work with other support teams, management, and network engineers to ...
... Support Specialist to join our team in Austin, TX. UBEO is a distributor/servicer of document ... This may include UDCA implementation, equipment installation, asset tagging, setting supply ...
... Support Specialist to join our team in Austin, TX. UBEO is a distributor/servicer of document ... This may include UDCA implementation, equipment installation, asset tagging, setting supply ...
IT Systems Support Specialist
Buffalo, NY · On-site
$70K/yr
Configures, installs, monitors and maintains systems for inventory, asset and license management, O ... IT Support Specialist Major Responsibilities Position is responsible for supporting Onco360 ...
IT Systems Support Specialist
Buffalo, NY · On-site
$70K/yr
Configures, installs, monitors and maintains systems for inventory, asset and license management, O ... IT Support Specialist Major Responsibilities Position is responsible for supporting Onco360 ...
Sales Support Specialist
Houston, TX · On-site
$21.50 - $29.25/hr
Mazak Corporation is looking for a Sales Support Specialist to join the the Southwest sales team at ... installation support. • Direct and coordinate activities, in conjunction with DSMs, involving ...
Sales Support Specialist
Houston, TX · On-site
$21.50 - $29.25/hr
Mazak Corporation is looking for a Sales Support Specialist to join the the Southwest sales team at ... installation support. • Direct and coordinate activities, in conjunction with DSMs, involving ...
Configures, installs, monitors and maintains systems for inventory, asset and license management, O ... IT Support Specialist Major Responsibilities Position is responsible for supporting Onco360 ...
Configures, installs, monitors and maintains systems for inventory, asset and license management, O ... IT Support Specialist Major Responsibilities Position is responsible for supporting Onco360 ...
Installation Support Specialist information
See salary details
$12.26 - $15.25
6% of jobs
$17.63 is the 25th percentile. Wages below this are outliers.
$15.25 - $18.25
23% of jobs
The median wage is $21.09 / hr.
$18.25 - $21.24
21% of jobs
$21.24 - $24.24
14% of jobs
$27.08 is the 75th percentile. Wages above this are outliers.
$24.24 - $27.23
11% of jobs
$27.23 - $30.22
10% of jobs
$30.22 - $33.22
6% of jobs
$33.22 - $36.21
3% of jobs
$36.21 - $39.20
2% of jobs
$39.20 - $42.20
2% of jobs
$42.20 - $45.19
1% of jobs
$12
$24
$45
How much do installation support specialist jobs pay per hour?
As of Jul 15, 2026, the average hourly pay for installation support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.
How does an Installation Support Specialist typically collaborate with field technicians and project managers during an installation project?
Installation Support Specialists frequently act as a key communication bridge between field technicians, project managers, and sometimes clients. They provide technical guidance, troubleshoot issues remotely, and ensure that installation procedures are followed according to company standards. Collaboration often involves daily check-ins, coordinating schedules, and updating documentation to reflect progress or any challenges encountered. This teamwork ensures projects stay on track and any obstacles are addressed efficiently, contributing to a smoother installation process.
What are Installation Support Specialists?
Installation Support Specialists are professionals who assist with the setup, configuration, and troubleshooting of products or systems at a customer’s location. They ensure that installations are completed correctly, address any technical issues that arise during the process, and provide guidance to customers on using the new equipment or software. Their goal is to ensure seamless operation and customer satisfaction, often acting as a liaison between the client and the technical team for ongoing support.
What are the key skills and qualifications needed to thrive as an Installation Support Specialist, and why are they important?
To thrive as an Installation Support Specialist, you need a solid understanding of installation procedures, technical troubleshooting, and customer service, often supported by a technical diploma or relevant certifications. Familiarity with installation tools, ticketing systems, and common hardware or software platforms is usually required. Strong communication, problem-solving abilities, and attention to detail help set you apart in this position. These skills ensure installations are completed efficiently and accurately, leading to high customer satisfaction and minimal downtime.
What is the difference between Installation Support Specialist vs Technical Support Specialist?
| Aspect | Installation Support Specialist | Technical Support Specialist |
|---|---|---|
| Primary Focus | Assisting with installation, setup, and configuration of products or systems | Diagnosing and resolving technical issues post-installation |
| Work Environment | On-site or remote installation sites, client locations | Call centers, help desks, remote troubleshooting |
| Certifications | Relevant technical certifications, product-specific training | IT certifications like CompTIA, Microsoft, Cisco |
| Employer & Industry | Manufacturers, service providers, tech companies | IT firms, tech support companies, software providers |
While both roles require technical knowledge and certifications, the Installation Support Specialist primarily focuses on setting up and configuring systems during installation, whereas the Technical Support Specialist handles troubleshooting and resolving issues after deployment. Understanding these differences helps job seekers target the right roles based on their skills and career goals.
More about Installation Support Specialist jobs
What job categories do people searching Installation Support Specialist jobs look for? The top searched job categories for Installation Support Specialist jobs are:
Leaf Home rating
6.0
Based on 8 frontline employees who took The Breakroom Quiz
38th of 50 rated home improvement suppliers and fitters
Job description
Job Summary:
Leaf Home is seeking an Installation Support Specialist who will provide remote technical support and operational analysis for installation and service activities. This role involves collaborating with various teams to resolve issues, improve quality, and ensure consistent service performance.
Responsibilities:
• Provide remote troubleshooting and diagnostic support for installation and service issues
• Guide Install Partners through repair solutions and ensure proper issue resolution
• Analyze service issues to determine root cause and recommend corrective actions
• Support quality control efforts by identifying trends, defects, and process gaps
• Serve as a primary point of contact for Install Partners on technical service issues
• Assist with resolution of escalated customer service issues and ensure timely outcomes
• Collaborate cross-functionally with Sales, Operations, and Customer Service to align execution
• Utilize CRM and field systems to document issues, track resolutions, and maintain data accuracy
• Support continuous improvement initiatives to reduce callbacks, rework, and service costs
Qualifications:
Required:
• Bachelor's degree or a combination of education, training, and experience.
• 3 years of experience in construction, installation, or related technical field
• Strong technical knowledge of gutter systems or similar exterior home services
• Ability to diagnose and resolve issues remotely
• Strong communication skills with ability to explain technical concepts clearly
• Proficiency with CRM systems and field technology platforms
Preferred:
• Prior experience in technical support or service operations
• Experience analyzing service data and identifying trends
• Familiarity with quality control processes or field audits
• OSHA or safety-related knowledge
• Experience working with Install Partners or subcontractors preferred
Company:
Leaf Home is a trusted partner in providing homeowners and their families safety. Founded in 2019, the company is headquartered in Hudson, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
Leaf Home is seeking an Installation Support Specialist who will provide remote technical support and operational analysis for installation and service activities. This role involves collaborating with various teams to resolve issues, improve quality, and ensure consistent service performance.
Responsibilities:
• Provide remote troubleshooting and diagnostic support for installation and service issues
• Guide Install Partners through repair solutions and ensure proper issue resolution
• Analyze service issues to determine root cause and recommend corrective actions
• Support quality control efforts by identifying trends, defects, and process gaps
• Serve as a primary point of contact for Install Partners on technical service issues
• Assist with resolution of escalated customer service issues and ensure timely outcomes
• Collaborate cross-functionally with Sales, Operations, and Customer Service to align execution
• Utilize CRM and field systems to document issues, track resolutions, and maintain data accuracy
• Support continuous improvement initiatives to reduce callbacks, rework, and service costs
Qualifications:
Required:
• Bachelor's degree or a combination of education, training, and experience.
• 3 years of experience in construction, installation, or related technical field
• Strong technical knowledge of gutter systems or similar exterior home services
• Ability to diagnose and resolve issues remotely
• Strong communication skills with ability to explain technical concepts clearly
• Proficiency with CRM systems and field technology platforms
Preferred:
• Prior experience in technical support or service operations
• Experience analyzing service data and identifying trends
• Familiarity with quality control processes or field audits
• OSHA or safety-related knowledge
• Experience working with Install Partners or subcontractors preferred
Company:
Leaf Home is a trusted partner in providing homeowners and their families safety. Founded in 2019, the company is headquartered in Hudson, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
What Leaf Home employees say
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About Leaf Home
Sourced by ZipRecruiter
Focused On Growth Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. For us, we strive to be better than the best and we want you to join in our success! With offices across the U.S. and Canada, our team is diverse and strong. From marketing to sales, installation, and service, we have the best team, right along with the best home solutions. We are committed to our employees growth, which we demonstrate by: * Innovating, Always: Leaf is focused on providing cutting edge solutions, both for employees and customers * Partnering With Our Customers: Building strong and trusted relationships is at the core of everything we do * Empowering Employees: Our brand begins and ends with our people, and we provide opportunities for growth and success in a supportive environment * Supporting Our Communities: Home is where the heart is, and we in turn strive to give back to the communities that our customers and employees call home
Industry
Furniture and home furnishings stores
Company size
1,001 - 5,000 Employees
Headquarters location
Hudson, OH, US
Year founded
2019