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Inside Sales Counter Sales Jobs (NOW HIRING)

Utility Supply Company

Be Seen First

Inside Sales Associate

Tulsa, OK · On-site

$20 - $25/hr

Inside Sales Representative (Waterworks & Underground Utilities) Utility Supply Company -- Local ... Accurately process counter sales, phone orders, price quotes, and product inquiries. * Problem ...

The Macomb Group

Inside Sales

Willoughby, OH · On-site

- Inside Sales Title Inside Sales / Counter Sales Summary The Macomb Group, a recognized leading distributor in the Midwest for Pipe, Valve, and Fittings. We are looking for a full-time inside sales ...

The Macomb Group

Inside Sales

La Vergne, TN · On-site

- Inside Sales Title Inside Sales / Counter Sales Summary The Macomb Group, a recognized leading distributor in the Midwest for Pipe, Valve, and Fittings. We are looking for a full-time inside sales ...

The Macomb Group

Inside Sales

Acworth, GA · On-site

- Inside Sales Title Inside Sales / Counter Sales Summary The Macomb Group, a recognized leading distributor in the Midwest for Pipe, Valve, and Fittings. We are looking for a full-time inside sales ...

The Macomb Group

Inside Sales

Ghent, KY · On-site

- Inside Sales Title Inside Sales / Counter Sales Summary The Macomb Group, a recognized leading distributor in the Midwest for Pipe, Valve, and Fittings. We are looking for a full-time inside sales ...

The Macomb Group

Inside Sales

Wyoming, MI

- Inside Sales Title Inside Sales / Counter Sales Summary The Macomb Group, a recognized leading distributor in the Midwest for Pipe, Valve, and Fittings. We are looking for a full-time inside sales ...

The Macomb Group

Inside Sales

Indianapolis, IN · On-site

- Inside Sales Title Inside Sales / Counter Sales Summary The Macomb Group, a recognized leading distributor in the Midwest for Pipe, Valve, and Fittings. We are looking for a full-time inside sales ...

The Macomb Group

Inside Sales

Clarksville, TN · On-site

- Inside Sales Title Inside Sales / Counter Sales Summary The Macomb Group, a recognized leading distributor in the Midwest for Pipe, Valve, and Fittings. We are looking for a full-time inside sales ...

The Macomb Group

Inside Sales

Lima, OH · On-site

- Inside Sales Title Inside Sales / Counter Sales Summary The Macomb Group, a recognized leading distributor in the Midwest for Pipe, Valve, and Fittings. We are looking for a full-time inside sales ...

Johnstone Supply

Inside/Outside Sales

Clovis, NM · On-site

Sales experience (Inside Sales, Outside Sales, Counter Sales, or Business Development)HVAC industry experience preferredMechanical Engineering background welcomedStrong communication and relationship ...

Turtle

NY · On-site

$22 - $32/hr

About the Role The Inside/Counter sales Associate is responsible for generating sales, providing product support, and maintaining strong relationships with customers such as electrical contractors ...

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Inside Sales Counter Sales information

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How much do inside sales counter sales jobs pay per year?

As of Sep 10, 2026, the average yearly pay for inside sales counter sales in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What is an inside sales counter sales job?

Inside Sales/Counter Sales jobs involve selling products or services directly to customers who visit a store or contact a business by phone or online. Employees in these roles typically assist customers with product inquiries, process orders, and provide support and solutions to meet customer needs. They often work from a fixed location, such as a sales counter or office, rather than traveling to meet clients. Good communication, product knowledge, and customer service skills are essential for success in these positions.

What are the key skills and qualifications needed to thrive as an inside sales counter sales professional?

To thrive as an Inside Sales Counter Sales professional, you need strong product knowledge, sales acumen, and a high school diploma or equivalent, often with experience in retail or wholesale environments. Familiarity with point-of-sale (POS) systems, inventory management software, and customer relationship management (CRM) tools is typically required. Excellent interpersonal skills, problem-solving ability, and a customer-focused attitude help set top performers apart. These competencies are vital for efficiently serving customers, meeting sales targets, and contributing to business growth.

What are some common challenges faced by inside sales counter sales professionals, and how can they be addressed?

Inside Sales Counter Sales professionals often encounter challenges such as balancing high customer traffic with administrative tasks, managing multiple orders simultaneously, and consistently meeting sales targets. Effective time management and strong communication skills are crucial for handling these demands. Building product knowledge and maintaining positive relationships with both customers and team members can help streamline workflows and improve customer satisfaction. Regular training and collaboration with colleagues also support overcoming these challenges and fostering professional growth.

What is the difference between Inside Sales Counter Sales vs Customer Service Representative?

AspectInside Sales Counter SalesCustomer Service Representative
Primary RoleSell products/services directly to customers, often with a focus on sales targetsAssist customers with inquiries, resolve issues, and provide support
Work EnvironmentRetail or showroom setting, interacting with walk-in customersCall centers, retail, or office settings, handling customer interactions
Required SkillsSales techniques, product knowledge, communication skillsCommunication, problem-solving, customer service skills
Common CertificationsNone typically required, but sales or industry-specific certifications can helpCustomer service certifications may be beneficial

While both roles involve direct customer interaction, Inside Sales Counter Sales focuses on sales and revenue generation, whereas Customer Service Representatives primarily handle support and issue resolution. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

Is inside sales a hard job?

Inside sales counter sales can be challenging as it requires strong communication skills, product knowledge, and the ability to handle customer objections. The job often involves meeting sales targets, working in a fast-paced environment, and using CRM tools, which can be demanding but also rewarding for those with sales aptitude.

What cities are hiring for Inside Sales Counter Sales jobs?

Cities with the most Inside Sales Counter Sales job openings:

What states have the most Inside Sales Counter Sales jobs?

States with the most job openings for Inside Sales Counter Sales jobs include:

What are popular job titles related to Inside Sales Counter Sales jobs?

For Inside Sales Counter Sales jobs, the most frequently searched job titles are:

Inside Sales Counter Sales jobs near you

Inside Sales Representative

Jacksonville, FL • On-site

Tidewater Fleet Supply LLC
51 - 200 employees
Learn more about Tidewater Fleet Supply LLCexternal

Full-time

Re-posted 2 days ago

Job description

Description

Job Title: Inside Sales Representative

Department: Inside Sales

Reports to: Branch Manager

FLSA Status: Non-exempt


The inside sales representative will work cooperatively with outside sales, counter sales and other members of the team to grow existing customers, create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while providing great customer service.



Responsibilities

  • Sells based on Tidewater Fleet Supply/TNT Parts value proposition by identifying key growth opportunities product and services offerings.
  • Generate new and repeat sales by educating customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.
  • Accurately process customer transactions such as providing pricing or quotes, taking orders or managing returns.
  • Proactively recommend items needed by the customer to increase customer satisfaction and improve transaction profitability.
  •  Service existing accounts and communicate with clients on a regular basis. Discuss use and features of various parts.
  •  Coordinate parts and with the appropriate personnel. Advise counter person on delivery instructions. Assist with counter sales when necessary.
  • Respond to telephone inquiries from customers.
  • Locate and obtain parts.
  • Process buyouts for non-stocked parts.
  • Keep counter and parts room neat and clean.
  • Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items.
  • Work with walk-in customers regarding questions on orders, quotes and/or job specifications
  • Maintain active and proactive customer relationship to ensure ongoing customer satisfaction and resolve any complaints.
  • Manage Accounts in the CRM system.
  • Update account profiles in CRM annually for contact info and sales potential.
  • Perform other duties as assigned.

Physical Demands and Working Conditions

  •  Prolonged periods sitting or standing and working on a computer.
  •  Must be able to lift up to 50 pounds at times.
  •  Must be able to travel as required.

Skills, Knowledge, and Abilities

  •  Excellent interpersonal and customer service skills.
  •  Excellent sales and negotiation skills.
  •  Excellent organizational skills and attention to detail.
  •  Strong analytical and problem-solving skills.
  •  Ability to function well in a high-paced and at times stressful environment.
  •  Proficient with Microsoft Office Suite or related software
  •  Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company's insurance carrier.
  •  Appropriate manufacturer training.
  •  Expertise in the heavy duty or automotive aftermarket is highly valued, along with a positive attitude and a passion for customer service.
  •  Some travel may be required


Requirements

Education and Experience

  •  High school diploma or general education degree (GED).
  •  Minimum 1 to 3 years' inside sales experience

Apply