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Inside Sales Account Manager Jobs in Michigan (NOW HIRING)

ASSOCIATE INSIDE SALES ACCOUNT MANAGER ABOUT MARKETLAB Marketlab is a market leading healthcare solutions organization specializing in the design, manufacturing, and sourcing of private label ...

ASSOCIATE INSIDE SALES ACCOUNT MANAGER ABOUT MARKETLAB Marketlab is a market leading healthcare solutions organization specializing in the design, manufacturing, and sourcing of private label ...

ASSOCIATE INSIDE SALES ACCOUNT MANAGER ABOUT MARKETLAB Marketlab is a market leading healthcare solutions organization specializing in the design, manufacturing, and sourcing of private label ...

Be Seen First

After new clients are signed they are turned over to an Inside Sales Account Manager after an appropriate length of introduction. Responsibilities * Generate and qualify new sales leads * Conduct ...

Be Seen First

After new clients are signed they are turned over to an Inside Sales Account Manager after an appropriate length of introduction. Responsibilities * Generate and qualify new sales leads * Conduct ...

This is an excellent opportunity for someone with account management, customer service, or inside sales experience who thrives on building long-term customer relationships rather than cold calling.

New

Inside Sales Associate

Battle Creek, MI ยท On-site

$55K - $59K/yr

The job entails existing account management and some new account development via telephone. The ... Our Inside Sales Representatives have excellent interpersonal skills, and are self-motivated ...

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Inside Sales Account Manager information

See Michigan salary details

$28.8K

$51.7K

$81.9K

How much do inside sales account manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for inside sales account manager in Michigan is $51,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $57,100.00 per year, depending on experience, location, and employer.

What is an inside sales account manager?

An Inside Sales Account Manager is a professional responsible for managing and growing sales accounts primarily through remote communication methods such as phone, email, and video calls, rather than in-person meetings. They focus on building strong relationships with clients, understanding their needs, and offering products or services that best fit those needs. Their role often involves prospecting new customers, handling existing accounts, and working closely with other teams such as marketing and customer support to ensure client satisfaction and achieve sales targets.

What are the key skills and qualifications needed to thrive as an inside sales account manager, and why are they important?

To thrive as an Inside Sales Account Manager, you need strong sales acumen, account management experience, and typically a bachelor's degree in business or a related field. Familiarity with Customer Relationship Management (CRM) software like Salesforce, along with proficiency in sales analytics tools, is commonly required. Excellent communication, relationship-building skills, and resilience make someone stand out in this role. These skills are crucial for effectively managing client relationships, meeting sales targets, and driving business growth in a competitive environment.

What are some common challenges faced by inside sales account managers, and how can they be addressed?

Inside Sales Account Managers often face challenges such as maintaining consistent communication with clients, balancing a high volume of accounts, and meeting ambitious sales targets in a fast-paced environment. Successfully overcoming these challenges typically involves effective time management, utilizing CRM tools to keep track of client interactions, and proactively seeking feedback to improve sales strategies. Building strong relationships with both clients and internal teams can also help address obstacles and open up new opportunities for growth.

What is the difference between Inside Sales Account Manager vs Sales Development Representative?

AspectInside Sales Account ManagerSales Development Representative
Primary RoleManage existing client accounts, upsell, and renew contractsGenerate new leads and qualify prospects
Customer InteractionOngoing relationship managementInitial outreach and qualification
Required SkillsAccount management, negotiation, product knowledgeCold calling, lead generation, communication skills
Work EnvironmentCustomer-focused, often in a sales or account management teamProspecting, outreach-focused, often in a sales development team

While both roles involve sales activities, the Inside Sales Account Manager focuses on managing existing accounts and fostering long-term relationships, whereas the Sales Development Representative primarily generates new leads and qualifies prospects for the sales pipeline.

What are popular job titles related to Inside Sales Account Manager jobs in Michigan?

For Inside Sales Account Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Inside Sales Account Manager jobs in Michigan look for?

The top searched job categories for Inside Sales Account Manager jobs in Michigan are:

What cities in Michigan are hiring for Inside Sales Account Manager jobs?

Cities in Michigan with the most Inside Sales Account Manager job openings:

Infographic showing various Inside Sales Account Manager job openings in Michigan as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $51,678 per year, or $24.8 per hour.

Inside Sales Account Manager

Marketlab

Caledonia, MI โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Job description

ASSOCIATE INSIDE SALES ACCOUNT MANAGER
Job Description
ABOUT MARKETLAB
Marketlab is a market leading healthcare solutions organization specializing in the design, manufacturing, and sourcing of private label products. It's our mission to provide our healthcare partners timely solutions with a straightforward approach based on knowing them and their work. Every day we strive to positively impact the lives of the people who in turn impact the health and wellness of our communities.
Marketlab's success is built upon a foundation of collaboration, innovation, and the belief that every team member plays a vital role in creating an exceptional customer service experience.
THE OPPORTUNITY
The Inside Sales Account Manager is the face of Marketlab for our customers. You will establish long-term relationships with a portfolio of clients by living out the mission and values of Marketlab in every interaction. This position advocates for the client and communicates with internal teams to provide the highest quality products. This position reports to the Interim Manager, Inside Sales.
What You'll Do:
  • Grow sales and gross profit using relationship-based selling techniques with existing customers and new leads.
  • Generate highly profitable sales and create customer loyalty by leveraging value-added services.
  • Build customer loyalty and retention through daily outbound calls and face-to-face visits.
  • Understand existing customers, qualify their needs, establish relationships, and exceed goals and objectives of various outbound contact situations. Gain greater share of customers' annual spend of consumable goods.
  • Provide dedicated account management and pro-actively engage with customers for any issues or opportunities regarding Marketlab's services, products, samples, sourcing, and quoting.
  • Work with vendors, product development and purchasing team to source customer product requests including securing pricing and availability and discount terms.
  • Prepare and present quotations to customers establishing pricing based on profit margin guidelines; follow up on the status and close the sale.
  • Contact targeted customers to better understand customer needs and establish the company as a preferred supplier.
  • Validate the accuracy and completeness of all new customer contact information.
  • Stay informed on new products, services, and other general information of interest to customers.
  • Troubleshoot problems regarding established customer accounts. Answer questions regarding account activity, products, and coordinate complaints.
  • Work with the marketing team to share industry insight, customer feedback and implement marketing specific campaigns.
  • Miscellaneous projects as directed by Interim Manager, Inside Sales.

What You'll Need:
  • Bachelor's degree in Sales, Marketing, Business, or Healthcare related field is preferred, or equivalent experience.
  • Two or more years of sales experience is a requirement. Inside sales experience is preferred.
  • Healthcare sales or hospital procurement experience preferred, selling consumable items in business-to-business situations also preferred.
  • Experience in the direct mail catalog business model preferred.
  • Demonstrated success in relationship building, selling skills, creating greater customer loyalty, and accomplished in achieving goals in spite of barriers or difficulties.
  • Energetic, self-directed and excited about growing the company and increasing market share.
  • Proficient with Microsoft Office and/or Google Workspace
  • Familiarity with navigation of customer relationship databases.
  • Willingness to travel up to 10% of the time for on-site customer meetings.

Functional/Technical Competencies:
  • Consultative Selling: Prioritize relationships and open dialogue with customers to identify and provide solutions to their needs.

    • Stay hyper focused on the customer, rather than the product being sold.
    • Understand the challenges faced by customers to better position solutions in a more compelling and effective way.

  • Negotiation Skills: Facilitate and lead strategic discussions with customers that lead to the deal being confirmed and closed.
  • Lead Generation: Identify and create a base of potential new customers/leads and assign them to the respective Inside Sales Representative.
  • Work with the respective team member to turn leads into Marketlab customers.

Behavioral Competencies:
  • Communication: Use confident speech and body language to sell Marketlab products to customers. Provide clear, concise information and training surrounding Marketlab products to the customer and other members of the Marketlab team in order to effectively ensure that the customer's needs are met.

    • Ask clear, direct questions to learn more about the challenges the customer faces.
    • Keep cross-functional teams up-to-date on customer feedback, market trends, etc. so that the company can stay proactive in meeting the customer's needs.

  • Creative Problem-Solving: Anticipate potential challenges related to the sales cycle and think outside of the box to find the best ways to solve them.

    • Use product knowledge within the assigned category offerings to create different solutions for customers needs, specifically if the original product offered no longer meets the customer's needs.
    • Research and find creative ways to generate new leads for the assigned category.
    • Create and continuously track customer needs analyses to stay up to date on changes within the customer's business.

  • Emotional Intelligence: Recognize, understand, and influence the emotions and behaviors of customers to ensure that the best outcome is met for all parties involved.

    • Improve customer relationships by exhibiting empathy towards their challenges and providing solutions.
    • Demonstrate active listening.

  • Team/Collaboration: Cultivate a positive, collaborative environment in which teams across Marketlab can achieve optimal results.

    • Work within Marketlab's sales team and other cross-functional teams to ensure that resources are being utilized effectively and efficiently.
    • Provide constructive input on products, customer, company, and market with a collaborative and respectful approach.

Benefits:
Benefits effective day one of employment
  • Generous PTO policy that starts on day one
  • Medical, Dental, Vision
  • 401k match
  • Paid holidays
  • Paid parental leave
  • Scholarship reimbursement
  • Paid short term disability leave
  • Flexibility with work from home
  • Health and wellness program
  • Employee discount program within our family of companies

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.