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Inquiry Analyst Jobs (NOW HIRING)

ATD Technology LLC

Oracle HCM Solutions Analyst

New York, NY · On-site

$71 - $73/hr

Design routing and escalation logic, including facility-based routing, specific inquiry handling ... Mentor helpdesk analysts and serve as the functional escalation point for HR Helpdesk design and ...

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Boston Analytical

General Inquiry

Salem, NH · On-site

Hello there! BA Sciences is always looking to connect with individuals who are interested in joining our team even when we do not have a position available that aligns with your experience. We don't ...

American Vision Partners

EDI Analyst

Phoenix, AZ

As an EDI Analyst, you will be responsible for the development, implementation and ongoing ... inquiry and response, 276/277 claims status inquiry and response, and 278 referral/prior ...

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Gnostech

Congressional Support Analyst

Arlington, VA · On-site

Analysis to determine if the response satisfies the inquiry's requirement; and * Submission of executive level response to the F-35 Executive Leadership Team. * Provide quick turn analysis on F-35 ...

American Vision Partners

EDI Analyst

Phoenix, AZ · On-site

As an EDI Analyst, you will be responsible for the development, implementation and ongoing ... inquiry and response, 276/277 claims status inquiry and response, and 278 referral/prior ...

American Vision Partners

EDI Analyst

Phoenix, AZ · On-site

As an EDI Analyst, you will be responsible for the development, implementation and ongoing ... inquiry and response, 276/277 claims status inquiry and response, and 278 referral/prior ...

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Inquiry Analyst information

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$36.5K

$97.7K

$228.5K

How much do inquiry analyst jobs pay per year?

As of Jul 2, 2026, the average yearly pay for inquiry analyst in the United States is $97,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $111,000.00 per year, depending on experience, location, and employer.

What are Inquiry Analysts?

Inquiry Analysts are professionals who investigate, assess, and respond to inquiries or requests for information within an organization. They gather and analyze data, create reports, and ensure that responses are accurate and timely. Inquiry Analysts may work in a variety of industries, including finance, healthcare, government, and customer service, helping organizations maintain transparency and compliance. Their role often involves collaborating with different departments to resolve complex questions or issues.

Is an analyst a high position?

An analyst role, such as an inquiry analyst, is typically considered a mid-level position that involves data analysis, reporting, and problem-solving skills. While it can lead to higher roles like senior analyst or manager, it is generally not classified as a high executive position on its own.

What are the main challenges an Inquiry Analyst typically faces when handling complex client requests?

Inquiry Analysts often encounter challenges such as managing high volumes of requests, prioritizing urgent inquiries, and navigating ambiguous or incomplete information from clients. They must balance accuracy and efficiency while coordinating with multiple internal departments to resolve issues promptly. Staying organized and maintaining clear communication is key, as the role frequently involves acting as a liaison between clients and various teams to ensure timely and satisfactory resolutions.

What is the difference between Inquiry Analyst vs Data Analyst?

AspectInquiry AnalystData Analyst
Required CredentialsBachelor's degree in business, marketing, or related field; strong analytical skillsBachelor's degree in statistics, mathematics, or related field; proficiency in data tools
Work EnvironmentCustomer service, client communication, internal teamsData collection, analysis, reporting, often in office settings
Employer & Industry UsageCustomer support centers, market research firms, consultingFinance, healthcare, tech, marketing industries

While both roles involve analysis, Inquiry Analysts focus on understanding customer inquiries and providing solutions, often requiring communication skills. Data Analysts primarily interpret data sets to inform business decisions, emphasizing technical skills. Both roles are vital in data-driven organizations but serve different functions within the industry.

Is BA a stressful job?

The role of an Inquiry Analyst can involve handling multiple data requests and meeting deadlines, which may contribute to work-related stress. However, stress levels vary depending on workload, organizational support, and individual coping skills, making it generally manageable with proper time management and communication. The job often requires attention to detail and proficiency with data analysis tools, which can influence workload intensity.

What are the key skills and qualifications needed to thrive as an Inquiry Analyst, and why are they important?

To thrive as an Inquiry Analyst, you need strong analytical abilities, attention to detail, and proficiency in data interpretation, typically supported by a bachelor's degree in business, finance, or a related field. Familiarity with database management systems, CRM software, and data analysis tools such as Excel or SQL is often required. Exceptional communication skills, critical thinking, and problem-solving abilities help you stand out in this position. These skills ensure accurate handling of inquiries, effective data-driven decision-making, and high-quality support for organizational objectives.

Is an analyst an entry level job?

An inquiry analyst position can be entry level or require prior experience, depending on the organization. Entry-level analyst roles typically require strong analytical skills, proficiency with data tools, and sometimes relevant certifications, but they often do not require extensive experience. Advancement usually involves gaining industry knowledge and technical skills over time.

What is the role of a QA analyst?

A QA analyst is responsible for testing software to identify bugs and ensure quality standards are met. They develop test plans, execute test cases, and document issues, often using testing tools and scripts to improve product reliability before release.
More about Inquiry Analyst jobs
What job categories do people searching Inquiry Analyst jobs look for? The top searched job categories for Inquiry Analyst jobs are:
Inquiry Analyst jobs near you
Infographic showing various Inquiry Analyst job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $97,659 per year, or $47 per hour.
MGR SHARED SVCS - INQUIRY- Clinician Onboarding

MGR SHARED SVCS - INQUIRY- Clinician Onboarding

Envision Healthcare

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 6 days ago

Envision Physician Services rating

7.2

Company rating: 7.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Summary: The Manager Shared Services - Teammate Inquiry, is responsible for ensuring efficient and effective service delivery and handling complex inquiries. This position provides guidance in handling inquiries and escalations to make sure all tickets are addressed in a timely and accurate manner. The Manager Shared Services collaborates with crossfunctional teams in continuously developing and implementing new ways to efficiently address Clinicians and Clinical Support teammates' needs to better serve Envision patients. The incumbent provides leadership and support to a team of Specialists and coaching for improved performance. The incumbent oversees the implementation and operational workflow of practices and procedures related to teammate inquiry scope, with a specific focus on reporting.

Company Overview: Envision is a leading national medical group focused on delivering high-quality care to patients when and where they need it most. You'll find clinicians and clinical support professionals across the nation who are proud to call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country.

Benefits: At Envision, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right ones for you and your family. Best of all, qualifying employees are eligible to enroll from day one, so you can rest easy knowing you and your loved ones are protected. Envision offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits offered include but not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs.

Paid Time Off: Envision offers paid time off, 9 observed holidays and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

  • Ability to develop and continuously improve HR processes and procedures aligned to the Envision HR service delivery model.

  • Knowledge of project management, planning, execution, monitoring, and controlling.

  • Ability to handle ambiguity in a fast-paced environment with multiple concurrent tasks and changing priorities.

  • Must be able to follow up in a timely manner on open items

  • Strong analytical, problem solving, critical thinking, organizational skills.

  • Exceptional customer service skills. Experience in managing a team of five or more employees.

  • Ability to work both independently and in team-oriented, collaborative environments.

  • Ability to lead in a collaborative environment, build consensus and promote the exchange of information among team members.

  • Capability and desire to share knowledge with peers, both within one's own department and throughout the wider organization

  • Ability to communicate effectively across all levels of the organization; by written, oral, presentation, facilitation, and interpersonal techniques.

  • Ability to train and deliver presentations using professional and polished written and verbal communication skills

  • Ability to drive established production and quality goals/metrics

If you are ready to join an exciting, progressive company and have a strong work ethic,join our team of experts!We offer a highly competitive salary and a comprehensive benefits package.

Envisionuses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visitwww.dhs.gov/E-Verify.

Envision is an Equal Opportunity Employer.

  • Manages employees by supporting, coaching, training, assisting with time management and performing evaluations; should conduct regular meetings with all direct reports.
  • Acquires broad HR functional and technical knowledge to handle in-scope services, serving as the subject matter expert for all related inquiry support.
  • Is a champion of the use of case management to log cases, monitor cases and escalate inquiries.
  • Ensures AskHR tickets are routed appropriately ensuring effective escalation process to ensure issues and inquiries reach resolution.
  • Assists in the resolution of moderately complex and escalated teammate inquiry issues and situations; makes final determination on these issues and acts appropriately; escalating to appropriate stakeholders to speed up resolution time and avoid delays.
  • Monitors overall customer satisfaction, working with Service Excellence team on implementing strategies to address issues of dissatisfaction.
  • Gathers insights on Clinician and Clinical Support pain points to inform process and system improvements within the People Center, collaborating with stakeholders to build more streamlined ways of working.
  • Collaborates with the Service Excellence team and other functional leaders to build more streamlined ways of working.
  • Establishes a metrics-driven and customer focused culture within the HR Shared Services ensuring overall team achievement of target OLAs; routinely using metrics and feedback for performance and productivity management.
  • Leads the development of new processes, incorporating thought leadership and utilizing industry best practices to achieve consistency and standardization, ensuring any proposed new or modified processes are approved appropriately.
  • Ensures Standard Operating Procedures (SOPs) and guidelines are well documented and usable for the team.

What Envision Physician Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Envision Physician Services logo

About Envision Physician Services

Sourced by ZipRecruiter

With over 30 years of high-quality Women's & Children's services and more than 100 service contracts, Envision Physician Services is a trusted strategic partner for established hospitals and health systems. Combining a national infrastructure with local support, our breadth and depth of clinical and operational resources allow our physicians to spend more time on what matters: delivering high-quality care.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

Year founded

1991

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