Infrastructure Manager Jobs in Arkansas (NOW HIRING)

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Job Summary

This is a hybrid role with 2 days onsite.

Grady Health System is seeking a highly organized, detail-oriented, and strategic IT Project Manager to join our IT team. This role is responsible for managing a portfolio of 30+ concurrent IT projects supporting critical hospital operations, clinical systems, and administrative infrastructure. The successful candidate will demonstrate expertise in structured communication using the SBAR (Situation, Background, Assessment, Recommendation) framework to ensure clear, actionable, and professional interactions with all stakeholders across the healthcare enterprise.

• Plan, organize, and execute a portfolio of 30+ diverse IT projects concurrently across clinical systems (EHR, PACS, laboratory, pharmacy), infrastructure (network, security, cloud), and administrative platforms

• Ensure successful project completion within established timelines, budgets, and quality standards while managing competing priorities and resource constraints

• Develop comprehensive project plans including scope definition, work breakdown structures, detailed schedules, resource allocation, budget estimates, risk assessments, and quality criteria

• Define clear project objectives, success criteria, and deliverables aligned with organizational strategic goals and stakeholder requirements

• Monitor portfolio health using established KPIs and metrics, proactively identifying deviations from baselines and implementing corrective actions

• Balance strategic initiatives with operational demands, making data-driven prioritization decisions that maximize organizational value.

• Collaborate effectively with diverse stakeholders including IT teams, clinical staff (physicians, nurses, allied health), hospital administration, vendors, and external partners

• Conduct thorough requirements gathering through stakeholder interviews, workshops, surveys, and workflow analysis to ensure complete understanding of business needs

• Assess project feasibility through technical analysis, resource availability review, budget validation, and risk evaluation before making go/no-go recommendations

• Build and maintain strong relationships with clinical leaders, department heads, and executive sponsors to ensure sustained engagement and support

• Facilitate project steering committees, working groups, and stakeholder meetings using structured agendas and SBAR-formatted updates

• Navigate competing stakeholder interests and organizational politics with diplomacy, finding win-win solutions that advance project objectives.

• Coordinate complex project activities including scheduling meetings, arranging resources, managing vendor engagements, and ensuring equipment/infrastructure readiness

• Optimize resource allocation across project portfolio, balancing team member workloads and identifying resource gaps requiring augmentation

• Manage vendor relationships including contract oversight, performance monitoring, deliverable acceptance, and issue resolution

• Coordinate cross-functional dependencies between projects, IT operations, clinical departments, and facilities to ensure seamless execution

Qualifications:

- Extensive experience in Project Management and PM tools.

- Project coordination and management experience.

- Experience successfully implementing multiple complex projects simultaneously using structured project management methodology.

- Bachelors degree

Core Competencies
These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.

1. Patient-Centered Care - Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2.Integrity & Accountability - Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3.Collaboration & Teamwork - Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4. Communication - Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5.Respect & Inclusion - Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6. Quality & Safety - Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
7. Adaptability & Resilience - Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
8. Continuous Improvement - Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
9. Leadership & Professionalism - Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
10. Employee Experience Focus - Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards
At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.

• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.

• Work-Life Balance: Paid time off, holidays, and family leave benefits.

• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.

• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady's Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?
Grady Health System is more than a hospital - we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration.

Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued.

At Grady, we don't just work, we make an impact.

Equal Opportunity Employer Statement:
Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.