Job Summary A Service Delivery Manager (SDM) is a trusted advisor to Auxis' (A Grant Thornton Company) customers, providing valuable guidance around operations and optimizing their IT infrastructure ...
Job Summary A Service Delivery Manager (SDM) is a trusted advisor to Auxis' (A Grant Thornton Company) customers, providing valuable guidance around operations and optimizing their IT infrastructure ...
Job Summary A Service Delivery Manager (SDM) is a trusted advisor to Auxis' (A Grant Thornton Company) customers, providing valuable guidance around operations and optimizing their IT infrastructure ...
Job Summary A Service Delivery Manager (SDM) is a trusted advisor to Auxis' (A Grant Thornton Company) customers, providing valuable guidance around operations and optimizing their IT infrastructure ...
A Service Delivery Manager (SDM) is a trusted advisor to Auxis' (A Grant Thornton Company) customers, providing valuable guidance around operations and optimizing their IT infrastructure through ...
A Service Delivery Manager (SDM) is a trusted advisor to Auxis' (A Grant Thornton Company) customers, providing valuable guidance around operations and optimizing their IT infrastructure through ...
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IT/OT Service Delivery Manager - Automation, Applications, Infrastructure & Validation (GxP) (Hybrid) Employment Type: Full-Time About Cognizant Cognizant (NASDAQ: CTSH) is one of the world's leading ...
IT/OT Delivery Manager
Sarasota, FL · On-site
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Infrastructure Platforms Senior Service Delivery Manager (Cloud & Hybrid)
Tampa, FL · Hybrid
$132K - $271K/yr
The Infrastructure Platforms Service Delivery Manager leads engineering and support teams responsible for the development, maintenance, enhancement, and operation of technology platforms under ...
Infrastructure Platforms Senior Service Delivery Manager (Cloud & Hybrid)
Tampa, FL · Hybrid
$132K - $271K/yr
The Infrastructure Platforms Service Delivery Manager leads engineering and support teams responsible for the development, maintenance, enhancement, and operation of technology platforms under ...
Infrastructure Platforms Senior Service Delivery Manager (Cloud & Hybrid)
Saint Petersburg, FL · On-site
$132K - $271K/yr
The Infrastructure Platforms Service Delivery Manager leads engineering and support teams responsible for the development, maintenance, enhancement, and operation of technology platforms under ...
Infrastructure Platforms Senior Service Delivery Manager (Cloud & Hybrid)
Saint Petersburg, FL · On-site
$132K - $271K/yr
The Infrastructure Platforms Service Delivery Manager leads engineering and support teams responsible for the development, maintenance, enhancement, and operation of technology platforms under ...
Infrastructure Platforms Senior Service Delivery Manager (Cloud & Hybrid)
Orlando, FL · Hybrid
$132K - $271K/yr
The Infrastructure Platforms Service Delivery Manager leads engineering and support teams responsible for the development, maintenance, enhancement, and operation of technology platforms under ...
Infrastructure Platforms Senior Service Delivery Manager (Cloud & Hybrid)
Orlando, FL · Hybrid
$132K - $271K/yr
The Infrastructure Platforms Service Delivery Manager leads engineering and support teams responsible for the development, maintenance, enhancement, and operation of technology platforms under ...
Infrastructure Platforms Senior Service Delivery Manager (Cloud & Hybrid)
Saint Petersburg, FL · On-site
$132K - $271K/yr
The Infrastructure Platforms Service Delivery Manager leads engineering and support teams responsible for the development, maintenance, enhancement, and operation of technology platforms under ...
Infrastructure Platforms Senior Service Delivery Manager (Cloud & Hybrid)
Saint Petersburg, FL · On-site
$132K - $271K/yr
The Infrastructure Platforms Service Delivery Manager leads engineering and support teams responsible for the development, maintenance, enhancement, and operation of technology platforms under ...
Information Technology_USA - USA_Developer
Jacksonville, FL · On-site
$50 - $68.75/hr
... Infrastructure Delivery Manager, Data Center, Audit, Compliance Role Descriptions: Hands-on experience with ServiceNow AI Agent Studio (Yokohama/Zurich)| Now Assist Skills Kit| LLM Topic ...
Information Technology_USA - USA_Developer
Jacksonville, FL · On-site
$50 - $68.75/hr
... Infrastructure Delivery Manager, Data Center, Audit, Compliance Role Descriptions: Hands-on experience with ServiceNow AI Agent Studio (Yokohama/Zurich)| Now Assist Skills Kit| LLM Topic ...
The Client Delivery Manager serves as primary point of contact for Cloud Customers of Enterprise ... Infrastructure know-how and technical understanding Understand Cloud business and SAP Cloud models ...
The Client Delivery Manager serves as primary point of contact for Cloud Customers of Enterprise ... Infrastructure know-how and technical understanding Understand Cloud business and SAP Cloud models ...
Principal Delivery Executive - Service Delivery Manager
Tampa, FL · On-site
$118K - $270K/yr
Leadership Infrastructure * Financial Management * ITIL V3 Foundation The base compensation range ... It delivers end-to-end services and solutions leveraging strengths from strategy and design to ...
Principal Delivery Executive - Service Delivery Manager
Tampa, FL · On-site
$118K - $270K/yr
Leadership Infrastructure * Financial Management * ITIL V3 Foundation The base compensation range ... It delivers end-to-end services and solutions leveraging strengths from strategy and design to ...
Principal Delivery Executive - Service Delivery Manager
Tampa, FL · On-site
$118K - $270K/yr
Leadership Infrastructure * Financial Management * ITIL V3 Foundation The base compensation range ... It delivers end-to-end services and solutions leveraging strengths from strategy and design to ...
Principal Delivery Executive - Service Delivery Manager
Tampa, FL · On-site
$118K - $270K/yr
Leadership Infrastructure * Financial Management * ITIL V3 Foundation The base compensation range ... It delivers end-to-end services and solutions leveraging strengths from strategy and design to ...
The Client Delivery Manager serves as primary point of contact for Cloud Customers of Enterprise ... Infrastructure know-how and technical understanding • Understand Cloud business and SAP Cloud ...
The Client Delivery Manager serves as primary point of contact for Cloud Customers of Enterprise ... Infrastructure know-how and technical understanding • Understand Cloud business and SAP Cloud ...
Origami Risk Delivery Manager
Tampa, FL · On-site
... cloud infrastructure. These solutions are powered by engineering for business advantage ... Managing project workstreams, delivery teams, timelines, risks, and client communications ...
Origami Risk Delivery Manager
Tampa, FL · On-site
... cloud infrastructure. These solutions are powered by engineering for business advantage ... Managing project workstreams, delivery teams, timelines, risks, and client communications ...
IT Service Delivery Manager
Winter Park, FL · On-site
$70 - $75/hr
This individual will oversee service delivery, infrastructure support, project coordination, and ... Lead and manage the daily operations of the IT support team, including supervisors, project leads ...
IT Service Delivery Manager
Winter Park, FL · On-site
$70 - $75/hr
This individual will oversee service delivery, infrastructure support, project coordination, and ... Lead and manage the daily operations of the IT support team, including supervisors, project leads ...
IT Service Delivery Manager
Winter Park, FL · On-site
$70 - $75/hr
This individual will oversee service delivery, infrastructure support, project coordination, and ... Lead and manage the daily operations of the IT support team, including supervisors, project leads ...
Quick apply
IT Service Delivery Manager
Winter Park, FL · On-site
$70 - $75/hr
This individual will oversee service delivery, infrastructure support, project coordination, and ... Lead and manage the daily operations of the IT support team, including supervisors, project leads ...
IT Manager, Infrastructure & Software Delivery
Fort Lauderdale, FL · On-site
$100K/yr
Hayes Locums is seeking a hands-on IT Manager, Infrastructure & Software Delivery to lead the teams responsible for our cloud infrastructure, systems operations, and in-house software development.
IT Manager, Infrastructure & Software Delivery
Fort Lauderdale, FL · On-site
$100K/yr
Hayes Locums is seeking a hands-on IT Manager, Infrastructure & Software Delivery to lead the teams responsible for our cloud infrastructure, systems operations, and in-house software development.
IT Manager, Infrastructure & Software Delivery
Fort Lauderdale, FL · Hybrid
$100K/yr
Hayes Locums is seeking a hands-on IT Manager, Infrastructure & Software Delivery to lead the teams responsible for our cloud infrastructure, systems operations, and in-house software development.
IT Manager, Infrastructure & Software Delivery
Fort Lauderdale, FL · Hybrid
$100K/yr
Hayes Locums is seeking a hands-on IT Manager, Infrastructure & Software Delivery to lead the teams responsible for our cloud infrastructure, systems operations, and in-house software development.
Director Cybersecurity Technical Delivery Manager
Tampa, FL · Hybrid
$104K - $141K/yr
... the trusted infrastructure of the global capital markets. The team delivers high-quality ... Manage delivery across multiple concurrent security initiatives (e.g., cloud security ...
Director Cybersecurity Technical Delivery Manager
Tampa, FL · Hybrid
$104K - $141K/yr
... the trusted infrastructure of the global capital markets. The team delivers high-quality ... Manage delivery across multiple concurrent security initiatives (e.g., cloud security ...
Director Cybersecurity Technical Delivery Manager
Tampa, FL · On-site
$101K - $136K/yr
... the trusted infrastructure of the global capital markets. The team delivers high-quality ... Manage delivery across multiple concurrent security initiatives (e.g., cloud security ...
Director Cybersecurity Technical Delivery Manager
Tampa, FL · On-site
$101K - $136K/yr
... the trusted infrastructure of the global capital markets. The team delivers high-quality ... Manage delivery across multiple concurrent security initiatives (e.g., cloud security ...
Infrastructure Delivery Manager information
See Florida salary details
$60.2K - $68.1K
0% of jobs
$68.1K - $76.1K
1% of jobs
$76.1K - $84.1K
7% of jobs
$88.6K is the 25th percentile. Wages below this are outliers.
$84.1K - $92.1K
29% of jobs
$92.1K - $100.1K
1% of jobs
$100.1K - $108.1K
1% of jobs
$108.1K - $116K
1% of jobs
The median wage is $118K / yr.
$116K - $124K
37% of jobs
$124K - $132K
0% of jobs
$132K - $140K
0% of jobs
$140K - $148K
22% of jobs
$60.2K
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$148K
How much do infrastructure delivery manager jobs pay per year?
What does an infrastructure delivery manager do?
What are the key skills and qualifications needed to thrive as an infrastructure delivery manager?
What are the most common challenges faced by infrastructure delivery managers when coordinating cross-functional teams?
What is the difference between Infrastructure Delivery Manager vs Network Engineer?
| Aspect | Infrastructure Delivery Manager | Network Engineer |
|---|---|---|
| Credentials | Project management certifications, technical knowledge of infrastructure | Networking certifications (e.g., CCNA, CCNP), technical networking skills |
| Work Environment | Oversees infrastructure projects, collaborates with multiple teams | Designs, implements, and maintains network systems |
| Industry Usage | Used in IT infrastructure projects across industries | Primarily in networking and telecommunications sectors |
| Search & Comparison | Often compared for infrastructure project roles | Compared for network-specific roles |
The Infrastructure Delivery Manager focuses on managing the delivery of IT infrastructure projects, ensuring timely completion and coordination across teams. In contrast, a Network Engineer specializes in designing, implementing, and maintaining network systems. While both roles require technical knowledge, the Delivery Manager emphasizes project oversight, whereas the Network Engineer concentrates on network operations.
What are popular job titles related to Infrastructure Delivery Manager jobs in Florida?
For Infrastructure Delivery Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Infrastructure Delivery Manager jobs in Florida look for?
The top searched job categories for Infrastructure Delivery Manager jobs in Florida are:
What cities in Florida are hiring for Infrastructure Delivery Manager jobs?
Cities in Florida with the most Infrastructure Delivery Manager job openings:

Job description
A Service Delivery Manager (SDM) is a trusted advisor to Auxis' (A Grant Thornton Company) customers, providing valuable guidance around operations and optimizing their IT infrastructure through quality Service Delivery Management. The SDM provides the necessary client liaison support and daily technical service delivery to ensure the delivery of world-class IT support within their assigned business areas. The SDM provides support across all technical platforms and teams for all aspects of customer delivery, including day-to-day management, quality service delivery, escalations, and roadblock removal. The DM maintains a strong relationship with their customers, gaining an understating of their customer's IT organization assisting in driving continuous service improvement of IT services to improve overall customer satisfaction, including but not limited to ticket management, standardization of service delivery processes, and efficient allocation of resources.
Responsibilities
- Manage the day-to-day service delivery requests to meet or exceed client expectations.
- Understand daily resource (staff) utilization and organize work to maximize delivery of client service requests
- Work closely with Costa Rica and Colombia delivery teams to ensure customer requests are satisfied within agreed-upon timeline and SLA
- Manage the creation and accuracy of SOP documentation to ensure delivery of services are consistent
- Participate in project discussions ensuring proper allocation of staff to balance day-to-day delivery versus project delivery
- Act as a technical escalation point for team and client, escalating to Ops Director, team leads, and management as needed
- Quickly addresses roadblocks that negatively impact delivery of services
- Recommends and implements process improvements to maximize overall account and team efficiencies
- Acts as a technical project manager for small-medium projects
- Working with the team to identify, document, and present innovative recommendations to the customer for improvements in the environment
- Assist in managing the ongoing execution of Auxis' standard operating procedures, including but not limited to Service Request, Incident, Problem, Change and Configuration Management at assigned accounts.
- Assist in managing the delivery of IT Cloud infrastructure services at assigned account(s), including but not limited to compute, storage, network management, operations and support; telecommunications management and support; and as requested project-based services, in accordance with the terms of the Managed Services Agreement.
- Support other ITO Practice activities, as required, including:
- In collaboration with technical teams, support the design, architecture, implementation, management and support of complex infrastructure and cybersecurity technology environments.
- Guide the deployment of Auxis' IT Operations methodology and platform, including the implementation of Auxis' standard operating procedures (Service Request, Incident, Problem, Change and Configuration Management, etc.) for other client environments as needed
Skills and Experience
- 6+ years' experience as a Service Delivery Manager, or IT Account Manager, or IT Manager, with a minimum of three (3) years in the Outsourcing industry or experience in large complex organizations
- College Degree
- Fluency in English and Spanish (strong oral and written communication skills)
- Experience managing and/or supporting IT Technologies
- Background knowledge of network communications equipment and high-level design, Windows Server roles and functions, and database foundational knowledge.
- Experience working with Desktops, Servers, Virtual Machines, and Tablets.
- Background knowledge of Enterprise Applications
- Experience working with multiple vendors in a complicated multi-vendor support environment.
- Experience guiding staff and ticket workflows in a high-volume, day-to-day, tactical service request environment
- Knowledge and/or Training on best practices or IT frameworks, such as ITIL v4 (Information Technology Infrastructure Library)
- Experience capturing team performance metrics and presenting to upper management with recommendations on improvement
- Strong project management, staff motivation and coaching, customer relationship skills, and used to working under pressure with tight deadlines
- Strong people skills coupled with strong communication skills are essential for this role.
- Valid US Passport for potential travel to Costa Rica and Colombia as required (Project work, operations, training and client visits)
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About Auxis
Sourced by ZipRecruiter
Industry
Strategic planning consulting services
Company size
201 - 500 Employees
Headquarters location
Fort Lauderdale, FL, US
Year founded
1997