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Information Technology Support Jobs in Indiana (NOW HIRING)

herffjones

IT Support Specialist

Indianapolis, IN

YOUR OPPORTUNITY The Herff Jones IT Team is seeking an IT Support Specialist to join our Service Desk. Reporting to the Service Desk Manager, this is an onsite role based at our Indianapolis ...

TriOptus LLC

IT Support (GxP) |

Warsaw, IN · On-site

$20.75 - $28.50/hr

GxP knowledge/experience is must. IT support role. 7+ yrs experience. Responsibilities: * Focused IT primary Point of Contact that can be dispatched to expedite the support participate and support ...

ATTC Manufacturing

IT Support Specialist

Tell City, IN · On-site

$66K - $83K/yr

Job Summary ATTC is seeking an IT Support Specialist to join our Information Technology team. Reporting directly to the IT Manager, this position provides technical support to employees across the ...

New

ATTC Manufacturing

IT Support Specialist

Tell City, IN · On-site

$66K - $83K/yr

Job Summary ATTC is seeking an IT Support Specialist to join our Information Technology team. Reporting directly to the IT Manager, this position provides technical support to employees across the ...

New

Badger Daylighting

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · Hybrid

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for ...

Nidec Motor

IT Support Tech

Fort Wayne, IN · On-site

$21.25 - $29/hr

Job Summary Provides support to end users on a variety of issues. Identifies, researches, and ... For more information regarding your (EEO) rights as an applicant, please visit the following ...

Nidec Corporation

IT Support Tech

Wayne, IN · On-site

$19 - $26.25/hr

Job Summary Provides support to end users on a variety of issues. Identifies, researches, and ... For more information regarding your (EEO) rights as an applicant, please visit the following ...

IMI

Tier 2 IT Support Tech

Indianapolis, IN

$20.50 - $28.25/hr

First escalation point for the IT Support Technicians. * Provide technical support to end-users on various technical issues and problems relating to hardware, software, and peripherals. * Install ...

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All JobsInformation Technology Support JobsInformation Technology Support Jobs in Indiana

Information Technology Support information

See Indiana salary details

$13

$23

$35

How much do information technology support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for information technology support in Indiana is $23.85, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $26.97 per hour, depending on experience, location, and employer.

What are Information Technology Support professionals?

Information Technology (IT) Support professionals are specialists who assist individuals and organizations with computer systems, software, and network-related issues. They help troubleshoot problems, install and configure hardware or software, and ensure that technology systems run smoothly and efficiently. IT Support may work in-person or remotely, providing guidance to users, maintaining system security, and performing regular maintenance tasks. Their goal is to minimize downtime and keep technology resources functioning optimally for all users.

What are some IT support roles?

IT support roles include positions such as help desk technician, desktop support specialist, network technician, and systems administrator. These roles involve troubleshooting hardware and software issues, maintaining network infrastructure, and providing technical assistance to users, often requiring knowledge of operating systems, networking, and relevant certifications like CompTIA A+ or Network+.

What is the difference between Information Technology Support vs Network Technician?

AspectInformation Technology SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT SupportCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches
Industry UsageIT departments across various industriesTelecommunications, enterprise networks
Common Search/ComparisonYesNo

While both roles support IT infrastructure, Information Technology Support focuses on assisting end-users with hardware and software issues, whereas Network Technicians specialize in maintaining and troubleshooting network systems. Understanding these differences helps in choosing the right career path or job search focus.

Is AI replacing tech support?

For an Information Technology Support role, AI is increasingly used to automate routine tasks such as troubleshooting common issues and providing basic customer assistance. However, human support specialists are still essential for complex problems, personalized service, and critical thinking that AI cannot replicate. Tech support professionals often need skills in troubleshooting, communication, and familiarity with AI tools to stay effective in the evolving environment.

Is a career in IT support worth IT?

A career in IT support can be worthwhile as it offers stable employment, opportunities for skill development, and a pathway to advanced roles such as network administrator or cybersecurity specialist. It typically requires technical skills, certifications like CompTIA A+ or Network+, and the ability to troubleshoot hardware and software issues in various environments.

What do you do as an IT support?

An IT support professional provides technical assistance to users by troubleshooting hardware, software, and network issues. They install, maintain, and repair computer systems, often using tools like remote support software and diagnostic programs, and may hold certifications such as CompTIA A+ or Network+. Their role ensures that technology functions smoothly to support organizational operations.

What are some common challenges faced by Information Technology Support professionals and how are they typically addressed?

Information Technology Support professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse technical issues, and communicating effectively with users of varying technical expertise. To address these, IT support teams typically use ticketing systems to prioritize and track requests, maintain up-to-date documentation and knowledge bases, and participate in regular training sessions to stay informed about new technologies. Collaboration with other IT teams and strong customer service skills are also essential for efficiently resolving issues and ensuring user satisfaction.

What are the key skills and qualifications needed to thrive as an Information Technology Support Specialist, and why are they important?

To thrive as an Information Technology Support Specialist, you need a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote access tools, and diagnostic utilities is crucial for resolving user issues efficiently. Strong problem-solving abilities, patience, and clear communication skills set top performers apart in this role. These skills ensure timely resolution of technical issues, enhance user satisfaction, and maintain smooth business operations.
What are popular job titles related to Information Technology Support jobs in Indiana? For Information Technology Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Information Technology Support jobs in Indiana look for? The top searched job categories for Information Technology Support jobs in Indiana are:
What cities in Indiana are hiring for Information Technology Support jobs? Cities in Indiana with the most Information Technology Support job openings:
Information Technology Support jobs near you
Infographic showing various Information Technology Support job openings in Indiana as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution, with an average salary of $49,617 per year, or $23.9 per hour.

IT Support Technician

Parrish Consulting Services, Inc

Princeton, IN

$20.25 - $27.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

IT Support Technician

Parrish Consulting Services, Inc is seeking a driven and professional IT Support Technician to join our team. In this role, you will provide technical support across multiple client environments, ensuring timely resolution of issues while meeting service level agreements (SLAs). This position requires strong troubleshooting skills, effective communication, and the ability to manage competing priorities in a fast-paced setting.

Responsibilities

  • Respond to and resolve support tickets via phone, email, and remote management tools in accordance with SLAs
  • Troubleshoot and remediate hardware, software, and network issues across diverse client environments
  • Deploy, configure, and maintain endpoints, printers, and related IT equipment
  • Perform user onboarding/offboarding, including account provisioning, device setup, and access management
  • Support and maintain network infrastructure remotely, including basic configuration changes and troubleshooting (VLANs, routing, switching)
  • Escalate complex issues appropriately while maintaining ownership and communication with the client
  • Document all work performed, resolutions, and processes within the ticketing system and knowledge base
  • Collaborate with team members to improve processes, automation, and service delivery

Requirements

  • Must have a degree in an Information Technology-related discipline at an accredited technical school or college or equivalent work experience.
  • Strong knowledge of Windows operating systems.
  • Proven experience working within a ticketing system and meeting SLA-driven performance metrics
  • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
  • Excellent troubleshooting and problem-solving skills
  • Strong communication skills with the ability to explain technical issues to non-technical users
  • Ability to prioritize and manage multiple tickets across different clients simultaneously

Preferred Experience

  • Experience with RMM and PSA tools
  • Familiarity with Microsoft 365 administration and cloud environments
  • Experience supporting firewalls, switches, and wireless infrastructure (Fortinet, Cisco, Netgear, etc.)
  • Basic scripting or automation experience (PowerShell is a plus)

What We’re Looking For

  • A self-motivated technician who thrives in a fast-paced, service-driven environment
  • Strong attention to detail and commitment to documentation and process consistency
  • Reliable, accountable, and capable of working independently
  • A team-oriented mindset with a focus on delivering excellent client service

What We Offer

  • Competitive compensation
  • Health, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off (vacation, PTO, and holidays)
  • A collaborative team environment with exposure to diverse technologies
  • Opportunities for advancement into specialized technical roles

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