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Information Technology Associate Jobs in Minnesota

Synchronicity, Inc.

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IT Helpdesk Technician

Bloomington, MN · On-site

$37K - $54K/yr

Associate degree in Information Technology or related field preferred. · 1-2 years of experience in help desk or IT support roles. · Strong troubleshooting skills and knowledge of Windows, macOS ...

Synchronicity, Inc.

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IT Helpdesk Technician

Bloomington, MN · On-site

$37K - $54K/yr

Associate degree in Information Technology or related field preferred. · 1-2 years of experience in help desk or IT support roles. · Strong troubleshooting skills and knowledge of Windows, macOS ...

Regions Hospital

MN · On-site

$17.38 - $26.06/hr

... information technology to ensure the accessibility and integrity of patient information is ... The Health Information Management Associate is expected to meet minimum productivity and quality ...

HealthPartners

MN · On-site

$17.38 - $26.06/hr

... information technology to ensure the accessibility and integrity of patient information is ... The Health Information Management Associate is expected to meet minimum productivity and quality ...

Revel Staffing

IT Manager

Minneapolis, MN · On-site

$85K - $115K/hr

Associate or bachelor's degree in Information Technology, Computer Science, or related field preferred * HIPAA training/certification required

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Information Technology Associate information

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$13

$28

$54

How much do information technology associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for information technology associate in Minnesota is $28.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $34.38 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Minnesota?

The most popular types of Information Technology jobs in Minnesota are:

What cities in Minnesota are hiring for Information Technology Associate jobs?

Cities in Minnesota with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 3% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $60,106 per year, or $28.9 per hour.

IT Helpdesk Technician

Bloomington, MN • On-site

Synchronicity, Inc.
Performing Arts Companies • 11 - 50 employees
Learn more about Synchronicity, Inc.external

$37K - $54K/yr

Full-time

Medical, Retirement, PTO

Re-posted 25 days ago

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Job description

Job Summary

We are seeking a motivated and customer-oriented Help Desk Technician to provide technical support and assistance to end users. In this role, you will be responsible for diagnosing and resolving hardware, software, and network-related issues while ensuring timely service and a high level of customer satisfaction. The ideal candidate is detail-oriented, adaptable, and committed to delivering excellent technical support in a fast-paced environment.

Key Responsibilities

·         Respond promptly to user inquiries via phone, email, or ticketing system.

·         Diagnose and resolve hardware, software, and network connectivity issues.

·         Provide both remote and on-site support for desktops, laptops, mobile devices, and peripherals.

·         Accurately document support requests, troubleshooting steps, and resolutions in the ticketing system.

·         Collaborate with other IT team members to identify recurring issues and recommend process improvements.

·         Maintain up-to-date knowledge of company systems, applications, and security protocols.

·         Escalate complex issues when necessary and recommend proactive solutions to minimize future disruptions.

Required Skills & Qualifications

·         High school diploma or equivalent; Associate degree in Information Technology or related field preferred.

·         1–2 years of experience in help desk or IT support roles.

·         Strong troubleshooting skills and knowledge of Windows, macOS, and Microsoft Office 365.

·         Familiarity with basic networking concepts, VPN technologies, and remote access tools.

·         Excellent written and verbal communication skills

·         Strong customer service and relationship-building abilities, with the capacity to interact effectively with users and colleagues

·         Ability to manage multiple tasks and adapt in a fast-paced environment

·         Understanding of issue prioritization and escalation procedures.

·         Flexibility to work occasional evenings or weekends for scheduled maintenance or urgent support needs

Preferred Certifications

·         Microsoft Technology Associate (MTA) or similar certifications.

·         CompTIA A+ or Network+ is a plus.

Benefits

·         Competitive salary ($37,500–$54,000 annually or $18–$26 hourly) (based on Experience).

·         Health Insurance coverage

·         401(k) retirement plan

·         Paid time off (PTO)

·         Paid Holidays