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Information Technology Assistant Jobs in Quebec (NOW HIRING)

IT Analyst

Montreal, QC ยท On-site +1

AS AN IT ANALYST YOU WILL: * Assist in the day to day service desk operations of Leap's IT team * Provide technical support to end users via tickets, email, phone and chat * Troubleshoot and resolve ...

The candidate's primary responsibilities will be to assist in: * Participate to all types of regional or global IT audits, as part of either dedicated audits of IT functions or as part of integrated ...

Lead and assist OT network systems and IT operations at the production facility, ensuring timely resolution of technical issues and continuous improvement of operational performance. * Maintain ...

Lead and assist OT network systems and IT operations at the production facility, ensuring timely resolution of technical issues and continuous improvement of operational performance. * Maintain ...

Support stakeholders in understanding and adapting to changes resulting from IT projects. ... Design, document, and maintain system processes; assist with ERP, WMS, and other business system ...

Support stakeholders in understanding and adapting to changes resulting from IT projects. * ... Design, document, and maintain system processes; assist with ERP, WMS, and other business system ...

TheSenior Project Manager IT - SaaSreports tothe AVP, Product Managementand works closely with ... Monitor project progress, timelines, budgets, as well as deliverables quality standards * Assist ...

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Information Technology Assistant information

See Quebec salary details

$9

$18

$30

How much do information technology assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for information technology assistant in Quebec is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.15 per hour, depending on experience, location, and employer.

What is the job of an information technology assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

What are the key skills and qualifications needed to thrive as an information technology assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

How does an information technology assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

What is the easiest information technology assistant job to get?

Entry-level IT assistant positions that require basic computer skills, such as help desk support or hardware setup, are generally the easiest to obtain. These roles often require minimal certifications and focus on customer service and troubleshooting, making them accessible for beginners.

What are the most commonly searched types of Information Technology jobs in Quebec?

The most popular types of Information Technology jobs in Quebec are:

What are popular job titles related to Information Technology Assistant jobs in Quebec?

For Information Technology Assistant jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Information Technology Assistant jobs in Quebec look for?

The top searched job categories for Information Technology Assistant jobs in Quebec are:

What cities in Quebec are hiring for Information Technology Assistant jobs?

Cities in Quebec with the most Information Technology Assistant job openings:

Infographic showing various Information Technology Assistant job openings in Quebec as of August 2026, with employment types broken down into 49% Full Time, 35% Part Time, and 16% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,277 per year, or $18.9 per hour.

IT Analyst

Leap Event Technology

Montreal, QC โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


Key responsibilities

  • Assist in the day to day service desk operations of Leap's IT team

  • Troubleshoot and resolve problems related to network, hardware, software applications, and operating systems

  • Plan, coordinate, and execute IT projects to ensure timely completion


Job description

WHO WE ARE:

Leap is revolutionizing the event technology industry by empowering organizers to create experiences that are more engaging, more thrilling, and more impactful than ever before. Our all-in-one suite of ticketing, mobile apps, experiential marketing, and patron management tools, combined with our expert marketing services, allows organizers to drive nonstop engagement and capture all customer data from their entire event. That's why iconic brands like New York Comic Con, Bonnaroo, Illuminarium, and the NHL choose us to power their events.

We are a diverse and passionate team of event experts and fans who are dedicated to helping organizers transform their event experiences. Like our clients, we live and breathe events. We take our passion, knowledge, and hands-on experience and apply it to our work every single day. With offices in Pittsburgh, Dallas, Montreal, and Sydney, and an expansive remote workforce across the globe, our diverse backgrounds give us the experience needed to create incredible events for any industry, anywhere in the world.


AS AN IT ANALYST YOU WILL:

  • Assist in the day to day service desk operations of Leap's IT team
  • Provide technical support to end users via tickets, email, phone and chat
  • Troubleshoot and resolve problems related to network, hardware, software applications, and operating systems
  • Triage, document and log all support requests on our ticketing system
  • Serve as the central point of contact for issue escalations, collaborate with third party vendors to resolve critical issues
  • Responsible for the maintenance, configuration and system administration of IT infrastructure systems, act as the technical SME for IT systems
  • Provide assistance with the onboarding of new employees (e.g. provisioning accounts, configuring and imaging systems, facilitating shipments)
  • Contribute to the IT knowledge base by documenting procedures and creating user guides
  • Conduct quarterly user audits and IT audits of IT-owned systems, ensuring compliance and security standards are met
  • Responsible for planning, coordinating and and executing IT Projects, ensuring they are completed on time


QUALIFICATIONS:

  • Associate's Degree, Bachelor's preferred
  • 5+ years experience in a Helpdesk/IT Support position, with at least 3+ working in with a large enterprise-level IT organization
  • 3+ experience working in a Google Workspace Environment, prior Google Workspace administration experience is required
  • 3+ years experience support experience in Windows and Mac environments
  • Prior experience supporting and administrating the following enterprise tools is required:
    MDM (Jamf, Kaseya), Sophos AV, Atlassian (Jira Service Desk)
  • Experience managing IT inventory, systems, and vendor relationships
  • Excellent written and oral communication skills
  • Highly organized and detail oriented
  • Exceptional problem-solving and analytical thinking skills
  • Strong time management and task prioritization skills
  • Must be self-motivated and have a desire and curiosity to constantly improve technical skills and keep up to date with technological advances
  • Familiarity with PCI compliance
  • ITIL certification and other related industry certification is a plus


BENEFITS:

We offer

  • Medical, Dental, Vision, and Voluntary benefits
  • Generous PTO
  • Paid parental leave (following 12 months of continuous employment, US only)
  • RRSP/401K Match
  • $200 USD event reimbursement per year
  • Monthly office commute reimbursement (office locations only)
  • Access to learning & development opportunities through our LMS platform and peer-to-peer LeapU program


OFFICE INFORMATION:

Leap Event Technology is a remote-friendly company. However, we do offer the option of working in the office for employees located in Montreal (CAN), Pittsburgh (U.S.), Dallas (U.S.), Sydney (AUS). All of our offices are stocked with snacks and drinks and we provide a free lunch every week. We offer a monthly travel stipend, and even host the occasional themed party and happy hour!

If you don't live near an office but happen to be visiting nearby, you can work from the office for as long as you need.


LEARN MORE:

https://leapevent.tech/