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Information Technology Apprentice information

See Raleigh, NC salary details

$10

$18

$27

How much do information technology apprentice jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for information technology apprentice in Raleigh, NC is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.58 per hour, depending on experience, location, and employer.

What is an information technology apprentice?

Information Technology Apprentices are individuals who are gaining practical work experience and technical training in the IT field while often studying towards relevant qualifications. They typically work under the supervision of experienced IT professionals and assist with tasks such as troubleshooting, system installations, software updates, and technical support. These apprenticeships provide hands-on learning, allowing apprentices to develop real-world skills needed for a career in IT. Most apprenticeships last from one to two years and can lead to permanent roles or further education.

What types of projects and tasks can an information technology apprentice expect to work on during their apprenticeship?

As an Information Technology Apprentice, you can expect to be involved in a variety of hands-on tasks such as troubleshooting hardware and software issues, assisting with network setup and maintenance, and supporting end-users with technical problems. You might also help implement security protocols, participate in software installation or updates, and document IT procedures. Apprentices typically work closely with experienced IT professionals, allowing them to learn industry best practices while contributing to real-world solutions. This collaborative environment provides valuable exposure to different IT specialties and can help guide your future career path.

What are the key skills and qualifications needed to thrive as an information technology apprentice, and why are they important?

To thrive as an Information Technology Apprentice, you need a foundational understanding of computer systems, networking, troubleshooting, and often a relevant associate degree or coursework. Familiarity with operating systems (like Windows and Linux), basic scripting, and common IT tools such as ticketing systems and remote support software is typically required. Strong problem-solving abilities, eagerness to learn, and effective communication skills set candidates apart in this role. These skills are crucial for adapting to rapidly changing technology environments and providing effective support to end-users.

What is the difference between Information Technology Apprentice vs Network Technician?

AspectInformation Technology ApprenticeNetwork Technician
CredentialsHigh school diploma or equivalent; some certifications may be preferredAssociate degree or certifications like CompTIA Network+
Work EnvironmentEntry-level, training-focused, often in office or lab settingsHands-on, technical environment involving network setup and maintenance
Employer & Industry UsageInternships, training programs, entry-level roles in IT departmentsIT service providers, corporate networks, telecommunications companies

The main difference is that an Information Technology Apprentice is in a training or entry-level phase, focusing on learning and developing skills, while a Network Technician is a more experienced role responsible for maintaining and troubleshooting network systems. Apprentices often work under supervision, whereas Network Technicians perform technical tasks independently.

What are the most commonly searched types of Information Technology jobs in Raleigh, NC?

The most popular types of Information Technology jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Information Technology Apprentice jobs?

Cities near Raleigh, NC with the most Information Technology Apprentice job openings:

Infographic showing various Information Technology Apprentice job openings in Raleigh, NC as of September 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $39,143 per year, or $18.8 per hour.

Apprentice Service Technician

Raleigh, NC • On-site

Securitas Technology Corporation
Investigation and Physical Security Services • 1 - 5K employees
Learn more about Securitas Technology Corporationexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Key responsibilities

  • Perform preventative maintenance on intrusion, video, access control, fire, and integrated security systems, including testing, inspecting, and cleaning equipment.

  • Document inspections, complete checklists, and report preventative maintenance service ticket data.

  • Interact professionally with customers, communicate with team members, and attend training sessions.

Securitas Technology rating

7.3

Company rating: 7.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description


Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services. 

Join the Securitas Technology Apprentice Program and kickstart your career in the security industry! This one-year program, developed in partnership with the Security Industry Association (SIA) and approved by the U.S. Department of Labor, offers a unique blend of hands-on experience, virtual training, and industry mentorship. As an apprentice, you’ll gain practical skills in low-voltage electronic security systems, receive pay adjustments with each milestone, and earn a $2,000 graduation bonus. Upon completion, you’ll be promoted to a technician level with opportunities for further growth within Securitas Technology in the United States.

Essential Functions:

  • Perform preventative maintenance on intrusion, video, access control, fire and integrated systems including but not limited to:
    • Test, inspect and clean all equipment (i.e., DVRs and video devices)
    • Inspect, test & replace wireless batteries & Control panel batteries
    • Ensure all access control devices are working properly
    • Test & inspect all intrusion points
    • Test communication and backup signals
    • Test & inspect vaults, safes, and ATMs
    • Test, inspect and clean DVRs and video devices
    • Clean & focus video cameras
    • Document inspections and completing checklists for each preventative maintenance call
    • Ensure all points have been tested and restored
    • Verify all alarm signals have been received
  • Contacting customer to schedule calls and to provide estimated time of arrival
  • Escalating problems when appropriate & communicate serious problems to appropriate team members
  • Accurately report preventative maintenance service ticket data
  • Interact in a professional manner with customers to foster positive customer relations
  • Maintain effective communication with mentors and team-members
  • Develop working knowledge of all operating standards, practices, and procedures
  • Organize and manage truck stock parts and tools
  • Attend training courses in-person and virtually
  • Complete weekly status reports, evaluations, and testing
  • Additional duties as assigned

 

Securitas Technology Offers Comprehensive Benefits Including

  • Medical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity Coverage
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional growth opportunities
  • Wide variety of employee discounts on travel, equipment, and more!


Securitas Technology Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability or protected veteran status.


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