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How much do independent contractor customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for independent contractor customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in independent contractor customer service?

To thrive as an Independent Contractor Customer Service representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service processes, typically supported by prior customer-facing experience. Proficiency with common customer relationship management (CRM) platforms, VoIP systems, and chat or email platforms is often required. Excellent time management, self-motivation, and adaptability set top performers apart in this flexible work environment. These skills ensure effective customer interactions, high satisfaction rates, and the ability to manage workflow independently.

What are some typical challenges independent contractor customer service representatives face in this role?

As an Independent Contractor Customer Service representative, a common challenge is managing your own schedule and staying motivated when working remotely or independently. You may frequently handle high volumes of customer inquiries, requiring patience and quick problem-solving skills. Since you are not typically part of an in-house team, staying connected with supervisors or client teams through digital tools becomes important for effective collaboration and updates. Successfully overcoming these challenges can help you build strong client relationships, maintain excellent service standards, and develop valuable experience for future customer service opportunities.

What is an independent contractor customer service?

An Independent Contractor Customer Service job involves providing customer support services as a self-employed individual rather than as a traditional employee. Independent contractors typically handle customer inquiries, troubleshoot issues, and assist with orders on behalf of a company while maintaining control over their schedules and work environments. These roles are often remote and may require providing your own equipment. Since independent contractors are not employees, they are responsible for managing taxes and business expenses.

What are the most commonly searched types of Customer Service jobs in Indiana?

The most popular types of Customer Service jobs in Indiana are:

What are popular job titles related to Independent Contractor Customer Service jobs in Indiana?

For Independent Contractor Customer Service jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Independent Contractor Customer Service jobs in Indiana look for?

The top searched job categories for Independent Contractor Customer Service jobs in Indiana are:

What cities in Indiana are hiring for Independent Contractor Customer Service jobs?

Cities in Indiana with the most Independent Contractor Customer Service job openings:

Independent Contractor Customer Service jobs near you
Infographic showing various Independent Contractor Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Independent Contractor - Commercial Cleaning Services

City Wide Facility Solutions

Crown Point, IN • On-site

$13.25 - $15.75/hr

Contractor

Re-posted 29 days ago

Job description

Description

City Wide Facility Solutions is the largest management company in the building maintenance industry. We secure and manage commercial contracts and partner with skilled independent contractors to perform the work. We handle the sales, client communication, billing, and collections - so you can focus on doing what you do best.

We are currently looking for established Independent Contractors to service our commercial clients in the region. If you have a structured business, provides professional window washing services and want steady, recurring work without chasing new contracts or unpaid invoices, this may be a strong fit.

City Wide helps you grow your revenue, keep your crews busy, and get paid consistently - including guaranteed payment on the 10th for work performed.

We operate throughout South Chicagoland and Northwest Indiana - a strong commercial market with warehouses, medical facilities, manufacturing sites, schools, and municipal buildings.

For more information, contact Sandra Rivas at 708-365-8535 , 312-912-9693 or chicagoshores-ic@gocitywide.com.

Requirements

This is for serious operators with legal entity -not a hobbyists.

INDEPENDENT CONTRACTORS MUST PROVIDE THE FOLLOWING:

  • We are selectively partnering with contractors who meet the following:
    • Proven experience in commercial cleaning (required)
    • Ability to staff and manage accounts reliably
    • Professional cleaning equipment and supplies (or ability to obtain)
    • General liability insurance (required)
    • Workers’ compensation coverage (as applicable)
    • Reliable transportation
    • Strong communication and accountability
    • Commitment to quality, consistency, and professionalism
  • Preferred:
    • Experience with medical, office, or institutional facilities
    • Ability to perform inspections and maintain quality control
    • Capacity to take on recurring accounts

The Opportunity

City Wide Facility Solutions is seeking experienced commercial cleaning contractors to support our growing portfolio of commercial clients across the region.

We manage facility maintenance for offices, medical facilities, schools, and industrial properties—and we are building a network of professional service partners who can deliver consistent, high-quality results.

This is an opportunity to access steady, recurring commercial work without the need to prospect, bid blindly, or chase payments.

If you operate a structured cleaning business and are looking to grow with reliable accounts and long-term stability, this may be a strong fit.

The selected contractor will provide professional commercial cleaning services, including:

  • General janitorial services (dusting, vacuuming, mopping, trash removal)
  • Restroom cleaning and sanitation
  • Breakroom and common area cleaning
  • Floor care (hard surface maintenance, basic care programs)
  • High-touch surface disinfection
  • Periodic services (deep cleaning, detailing, specialty tasks as needed)

Work may include:

  • Nightly or scheduled recurring service (typically 5x per week or as defined)
  • After-hours work in occupied facilities
  • Coordination with facility managers and City Wide team

You will be expected to:

  • Follow defined scopes and specifications
  • Maintain consistency and attention to detail
  • Deliver inspection-ready results

City Wide will:

  • Manage the client relationship
  • Define scope and service expectations
  • Handle communication, billing, and collections

You focus on:
???? Executing consistently at a high level

Benefits

We help you grow a real business - not just pick up extra work.

    • Consistent, Qualified Work
      • Access to commercial opportunities without chasing leads or bidding cold
    • Structured, Professional Engagements
      • Clear scopes of work
      • Organized communication
      • Reliable client environments
    • Focus on Execution, Not Sales
      • Spend your time where it matters:
        • Delivering quality work
        • Generating revenue
    • Recurring Revenue Potential
      • Routine maintenance programs
      • Multi-location clients
      • Repeat service cycles
    • Long-Term Partnership Opportunity
      • Access to additional service opportunities
      • Expanded client portfolios
      • Priority consideration for future work