Independent Contractor Call Center Jobs in Arizona

Do you love working with high end, luxury automotive brands?  Do you have a passion for helping collision centers achieve their goals of ‘highest quality’ and elite Certification status?  Are you interested in INDEPENDENT CONTRACTOR opportunities that will add revenue and variety to your current line of business?  Are you looking to partner with a company who will invest in your training and treat you as a true business partner?

It’s an exciting time at DEKRA North America!  Building off the strength of 47,000+ associates worldwide and leveraging the success of partnerships across the globe, DEKRA is looking for the right individuals to join us as independent contractors and help us exceed collision center expectations.  If others see you as professional; engaging; optimistic; humbly persistent and a student of your business, then please read on.

Here are some highlights of how you will be helping collision centers / OEMs as an independent contractor partnering with DEKRA:

• Perform audits to ensure compliance with Training, Facility, Repair Procedures, and Tool / Equipment requirements.
• Document findings, prepare an improvement plan of action and partner with centers on mutually agreed upon next steps for achieving certification.
• IF you have a training background – Deliver standup training to collision center and dealer personnel on a variety of collision and safety-related curriculum.

DEKRA is one of the world’s leading testing, inspection, and certification (TIC) companies offering innovative professional services in the fields of vehicle inspection, automotive expertise, expert appraisals, industrial product testing & certification, management system certifications, leadership consulting, and much more. As an independent contractor you will partner with an organization with more than 180 subsidiaries in 60+ countries worldwide. DEKRA is a purpose-driven organization with a deep passion to make the world a safer place on the road, at work and home.

Our strong international presence, industry expertise and close ties with the automotive industry have earned us high recognition amongst OEMs, collision centers, dealers, suppliers, and industry service providers. With our broad international network of automotive experts, consultants, and specialists, DEKRA has a proven track record in the improvement of quality, business performance, people skills, workflows, and processes for our customers. We are committed to building long-term, sustainable partnerships with our customers.

To learn more about us: https://www.dekra.us/en/home-page/

We are currently looking for remote INDEPENDENT CONTRACTORS within close proximity to the following territories:

• Seattle, WA
• Portland, OR
• Los Angeles, CA
• Phoenix, AZ
• Las Vegas, NV
• Denver, CO
• Chicago, IL
• Dallas/Houston, TX

The following skills and attributes are preferred for the INDEPENDENT CONTRACTOR Collision Center Auditor:

What Makes a Great Candidate:

• Experience in the collision center and/or mechanical service center industry; collision center management; independent insurance appraisals; or a working knowledge of automotive collision, parts, and service operations.  Time spent delivering stand-up or onsite training a definite PLUS+.
• Technical automotive background or education.
• High level of accuracy in verbal & written communication.
• Good problem-solving, negotiation, and influencing skills.
• Experienced in Microsoft Office software applications.
• High level of empathy with the ability to interact with others at all levels in a collision center or dealership.
• High level of self-management skills and motivation.
• Strong communication, presentation, and analytical skills.
• Relevant professional experience and strong social/interpersonal skills.

Travel Considerations:

• Minimum ability to travel locally and regionally for audits.
• Nationally, if conducting onsite training.  However, overall % will be very limited.

 Benefits: 

• As this is an INDEPENDENT CONTRACTOR position initially, benefits are not included.  However, DEKRA has a long history of transitioning independent contractors to full-time employees based on business growth and alignment with your career interests.