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Incident Jobs (NOW HIRING)

Tri-County Care

Incident Investigator

Spring Valley, NY · On-site +1

$54K - $60K/yr

Support the Director of Incident Management during non- business hours with Incident Management responsibilities as needed. * Maintain current trainings relative to the performance of incident ...

Surefox North America, Inc.

Incident Commander

Miami, FL · On-site

$30/hr

In your day to day role as an Incident Commander, you will be acting as a liaison between Surefox and its clients while providing emergency response. You will perform all duties in accordance with ...

Solutions³ LLC

Incident Manager III

Arlington, VA · On-site

$120 - $150/hr

Incident Manager III Solutions³ LLC is supporting our prime contractor and their U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical ...

Tri-County Care

Incident Investigator

Spring Valley, NY · On-site +1

$54K - $60K/yr

Support the Director of Incident Management during non- business hours with Incident Management responsibilities as needed. * Maintain current trainings relative to the performance of incident ...

NorthEastern

Incident Manager

Boston, MA · On-site

The Incident and Reporting Manager will also serve as the first-line Major Incident Coordinator. This role would be responsible to start a conference bridge, collaborate with service managers and ...

RaceTrac

Senior Incident Manager

Atlanta, GA

The Senior Manager of Incident Management is accountable for the end-to-end Incident Management lifecycle, ensuring rapid restoration of service, effective coordination during major incidents, and ...

Apple

Senior Incident Manager

Austin, TX · On-site

If so, you might be the right fit for a Senior Incident Manager role for Apple Wallet. This role focuses on leading and improving the incident response program for Apple Wallet, ensuring that when ...

Penn Interactive

Incident Commander

$90K - $135K/yr

We are looking for an Incident Commander to join our site reliability team, to work cross-functionally across engineering, and be the front line for incidents and working with Release Engineering to ...

Telenor ASA

WI · On-site

$107 - $150/hr

Som Incident Manager vil du, sammen med dine kolleger, ha en sentral rolle i å oppdage, håndtere og forebygge angrep som kan ramme kritisk infrastruktur. Etablere og opprettholde felles ...

City of New York

Incident Commander

Brooklyn, NY

The Incident Commander (IC) is responsible for the management, supervision, and coordination of cyber security incidents as part of a 24x7, 365 Security Operations environment, including nights ...

Typical Life Corporation

$60 - $80/hr

The Incident Management Coordinator plays a big role in this, ensuring that we maintain a safe and healthy environment.The Incident Management Coordinator investigates issues of concern and ensures ...

New

RTX Corporate

Incident Handler

Farmington, CT · On-site

As an Incident Handler of Security Operations Center, you will be responsible for leading our organization's cyber defense capabilities to minimize impact to RTX operations from cyber adverse events ...

New

Node.Digital

Incident Manager (Midlevel)

Arlington, VA · On-site

Incident Manager Location: Arlington, VA Must have an active Top Secret Security Clearance Node.Digital is supporting a U.S. Government customer to provide support for onsite incident response to ...

Apple

Senior Incident Manager

Austin, TX · On-site

If so, you might be the right fit for a Senior Incident Manager role for Apple Wallet. This role focuses on leading and improving the incident response program for Apple Wallet, ensuring that when ...

Apex Systems

Technology Incident Manager

Brooklyn, OH · On-site

Assess incident scope, severity, and business impact to determine appropriate escalation paths and support team engagement. * Coordinate troubleshooting efforts across infrastructure, networks ...

Side

T4 Incident Manager

Charleston, SC · On-site

About The Role SIDE is looking for a Player Support Incident Manager to support a confidential gaming support programme. This role is suited to someone who can coordinate quickly, communicate clearly ...

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Incident information

See salary details

$36.5K

$163.4K

$193.5K

How much do incident jobs pay per year?

As of Sep 4, 2026, the average yearly pay for incident in the United States is $163,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,000.00 and $193,000.00 per year, depending on experience, location, and employer.

What is an incident manager?

Incident managers are professionals responsible for identifying, analyzing, and resolving incidents that disrupt business operations, particularly in IT environments. They coordinate the response to incidents, communicate with stakeholders, and ensure that issues are resolved efficiently to minimize impact. Incident managers also play a key role in post-incident analysis, helping organizations improve processes and prevent future incidents.

What are some common challenges incident managers face when coordinating responses across multiple teams?

Incident Managers often need to coordinate with various technical, operations, and business teams during high-pressure situations, which can be challenging due to differing priorities and communication styles. Ensuring timely and accurate information flow, avoiding miscommunication, and keeping all stakeholders aligned are frequent hurdles. Developing strong relationships across departments and establishing clear incident response protocols can help Incident Managers overcome these challenges and ensure smooth resolution of incidents.

What are the key skills and qualifications needed to thrive as an incident manager, and why are they important?

To thrive as an Incident Manager, you need expertise in IT service management, problem resolution, and risk assessment, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems like ServiceNow, and relevant certifications such as ITIL Foundation are highly valuable. Strong communication, decision-making, and leadership skills set top performers apart, enabling them to coordinate teams and manage high-pressure situations. These skills are crucial for minimizing downtime, resolving incidents efficiently, and maintaining business continuity.

What is the difference between Incident vs Security Analyst?

AspectIncidentSecurity Analyst
Required credentialsTypically certifications like CompTIA Security+ or CISSPSame certifications often required, plus knowledge of security tools
Work environmentHandles security breaches, investigations, and response teamsMonitors security systems, analyzes threats, and implements security measures
Employer and industry usageUsed in cybersecurity teams across various industriesCommonly employed in IT and cybersecurity departments
Comparison focusResponding to security incidentsPreventing and analyzing security threats

While both Incident responders and Security Analysts work in cybersecurity, Incident roles focus on reacting to security breaches and managing incidents, whereas Security Analysts primarily monitor, analyze, and prevent security threats. Both roles require similar certifications and often work closely within security teams to protect organizational assets.

More about Incident jobs

What cities are hiring for Incident jobs?

Cities with the most Incident job openings:

What are the most commonly searched types of Incident jobs?

The most popular types of Incident jobs are:

What states have the most Incident jobs?

States with the most job openings for Incident jobs include:

Incident jobs near you
Infographic showing various Incident job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 9% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $163,404 per year, or $78.6 per hour.

Incident Investigator

Tri-County Care

Spring Valley, NY • On-site, Remote

$54K - $60K/yr

Full-time

Re-posted 26 days ago

Job description

Description
Essential Responsibilities:
  • Assist in the review, documentation, and investigation of all allegations of abuse and neglect, reportable incidents, notable occurrences, Part 625 events and occurrences, and non- reportable incidents.
  • Assist with the filing of allegations of abuse and neglect, reportable incidents, notable occurrences, and Part 625 events and occurrences using the Incident Report and Management Application.
  • Complete investigations and Investigative Reports as required.
  • Develop and oversee completion of recommended actions and corrective action plans.
  • Support the Director of Incident Management during non- business hours with Incident Management responsibilities as needed.
  • Maintain current trainings relative to the performance of incident management responsibilities and as required.
  • Develop an understanding of the Part 624/625 Handbook, commentary, and FAQs and provide support as appropriate.
  • Complete all other tasks relative to incident management as assigned.
  • Staff the on-call phone, on a rotational basis, during off-business hours.

Requirements
Specific Knowledge, Skills and Abilities:
  • Excellent organizational skills.
  • Excellent data gathering and analytical skills.
  • Ability to prioritize and problem solve; use good judgment,
  • Excellent presentation and coaching skills.
  • Must be able to adapt to various scenarios and work as a part of a team.
  • Ability to demonstrate a high degree of self-direction and initiative.
  • Ability to multitask.
  • Professional presence.
  • Articulate; strong oral and written communication skills.
  • Computer skills: Windows, Word, PowerPoint, Excel, and Access.
  • Travel is required when needed.

Experience and Licenses:
Must have a minimum of 5 years' experience working in the ID/DD field.
Two years of experience in an Incident Management role, working for an OPWDD certified provider agency or CCO required.
Certification in Conducting Serious Incident Investigations (Level 1) preferred.

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