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Incident Jobs (NOW HIRING)

DivIHN Integration Inc

Incident Manager

Maple Grove, MN · On-site

Incident Manager Location: Abbott Park, IL and Maple Grove, MN Duration: 12 Months Hours: 10 AM - 6:30 PM CST (Onsite) Rotational Weekends: 6:00 AM - 6:30 PM CST (Remote) Candidates may work remotely ...

Northeastern University

Incident Manager

Boston, MA · On-site

The Incident and Reporting Manager will also serve as the first-line Major Incident Coordinator. This role would be responsible to start a conference bridge, collaborate with service managers and ...

Surefox North America, Inc.

Incident Commander

Miami, FL · On-site

$30/hr

In your day to day role as an Incident Commander, you will be acting as a liaison between Surefox and its clients while providing emergency response. You will perform all duties in accordance with ...

First Citizens Bank

Major Incident Manager

Phoenix, AZ · On-site

Ensure that incident response procedures, post-incident reviews, and process improvements are properly documented, implemented, and managed throughout their lifecycle. Responsibilities Major Incident ...

First Citizens Bank

Major Incident Manager

Phoenix, AZ · On-site

Ensure that incident response procedures, post-incident reviews, and process improvements are properly documented, implemented, and managed throughout their lifecycle. Responsibilities Major Incident ...

First Citizens Bank

Major Incident Manager

Raleigh, NC · On-site

Ensure that incident response procedures, post-incident reviews, and process improvements are properly documented, implemented, and managed throughout their lifecycle. Responsibilities Major Incident ...

First Citizens Bank

Major Incident Manager

Raleigh, NC · On-site

Ensure that incident response procedures, post-incident reviews, and process improvements are properly documented, implemented, and managed throughout their lifecycle. Responsibilities Major Incident ...

Tri-County Care

Incident Investigator

Spring Valley, NY · On-site +1

$54K - $60K/yr

Support the Director of Incident Management during non- business hours with Incident Management responsibilities as needed. * Maintain current trainings relative to the performance of incident ...

RaceTrac

Senior Incident Manager

Atlanta, GA

The Senior Manager of Incident Management is accountable for the end-to-end Incident Management lifecycle, ensuring rapid restoration of service, effective coordination during major incidents, and ...

Citizens

Senior Incident Manager

Pittsburgh, PA

$100K - $135K/yr

Description Senior Service Management Specialist - Enterprise Incident Manager Location & Work Arrangement This position follows a hybrid work schedule. Candidates must be able and willing to work ...

Tri-County Care

Incident Investigator

Spring Valley, NY · On-site +1

$54K - $60K/yr

Support the Director of Incident Management during non- business hours with Incident Management responsibilities as needed. * Maintain current trainings relative to the performance of incident ...

First Citizens Bank

Major Incident Manager

Phoenix, AZ · On-site

Ensure that incident response procedures, post-incident reviews, and process improvements are properly documented, implemented, and managed throughout their lifecycle. Responsibilities Major Incident ...

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Incident information

See salary details

$36.5K

$163.4K

$193.5K

How much do incident jobs pay per year?

As of Aug 16, 2026, the average yearly pay for incident in the United States is $163,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,000.00 and $193,000.00 per year, depending on experience, location, and employer.

How to become an incident responder?

To become an incident responder, individuals typically need a background in cybersecurity, computer science, or information technology, along with knowledge of network protocols, security tools, and incident handling procedures. Earning certifications such as Certified Incident Handler (GCIH) or CompTIA Cybersecurity Analyst (CySA+) can enhance job prospects. Practical experience through internships or hands-on training is also valuable in developing the skills required for this role.

What is an incident manager?

Incident managers are professionals responsible for identifying, analyzing, and resolving incidents that disrupt business operations, particularly in IT environments. They coordinate the response to incidents, communicate with stakeholders, and ensure that issues are resolved efficiently to minimize impact. Incident managers also play a key role in post-incident analysis, helping organizations improve processes and prevent future incidents.

What are some common challenges incident managers face when coordinating responses across multiple teams?

Incident Managers often need to coordinate with various technical, operations, and business teams during high-pressure situations, which can be challenging due to differing priorities and communication styles. Ensuring timely and accurate information flow, avoiding miscommunication, and keeping all stakeholders aligned are frequent hurdles. Developing strong relationships across departments and establishing clear incident response protocols can help Incident Managers overcome these challenges and ensure smooth resolution of incidents.

What is the difference between Incident vs Security Analyst?

AspectIncidentSecurity Analyst
Required credentialsTypically certifications like CompTIA Security+ or CISSPSame certifications often required, plus knowledge of security tools
Work environmentHandles security breaches, investigations, and response teamsMonitors security systems, analyzes threats, and implements security measures
Employer and industry usageUsed in cybersecurity teams across various industriesCommonly employed in IT and cybersecurity departments
Comparison focusResponding to security incidentsPreventing and analyzing security threats

While both Incident responders and Security Analysts work in cybersecurity, Incident roles focus on reacting to security breaches and managing incidents, whereas Security Analysts primarily monitor, analyze, and prevent security threats. Both roles require similar certifications and often work closely within security teams to protect organizational assets.

What are incident management jobs?

Incident management jobs involve coordinating and resolving IT or security incidents to restore normal operations quickly. These roles often require skills in troubleshooting, communication, and familiarity with incident management tools and frameworks like ITIL. Professionals in this field work in environments such as IT support, cybersecurity, or emergency response teams.

What are the key skills and qualifications needed to thrive as an incident manager, and why are they important?

To thrive as an Incident Manager, you need expertise in IT service management, problem resolution, and risk assessment, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems like ServiceNow, and relevant certifications such as ITIL Foundation are highly valuable. Strong communication, decision-making, and leadership skills set top performers apart, enabling them to coordinate teams and manage high-pressure situations. These skills are crucial for minimizing downtime, resolving incidents efficiently, and maintaining business continuity.
More about Incident jobs

What cities are hiring for Incident jobs?

Cities with the most Incident job openings:

What are the most commonly searched types of Incident jobs?

The most popular types of Incident jobs are:

What states have the most Incident jobs?

States with the most job openings for Incident jobs include:

Incident jobs near you
Infographic showing various Incident job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $163,404 per year, or $78.6 per hour.

Incident Manager

AYR Global IT Solutions Inc

Philadelphia, PA

Contractor

Re-posted yesterday

Job description

Company Description

AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide.

Job Description

Job Title: Incident Manager (supporting Rogers X1 syndication)
Location - Philadelphia
F2F interview required

Qualifications

Crucial part of the Production Support team which is responsible for managing incidents for new and existing Products. This incident manager is responsible for ensuring that all incidents are identified, triaged and resolved within SLA guidelines. Additionally, this position will be responsible for ensuring that all root-cause analysis is documented for high severity incidents and delivered to the respective Product owners. This position will interface with various operations teams to bring quickly and timely resolutions to incidents. Work is performed in a 24/7 operations environment. Must be available to work weekends and holidays on an on call basis. Bachelors degree in Computer Science, Engineering, Business or related field or equivalent work experience is required. Typically has 7+ years of tech industry and/or work experience in Customer Service, Incident and Problem Management functions and strong understanding of ITIL and Incident Management practices. Experience with monitoring technologies. Experience working in a large (1000+ server) and complex operations environments. Must have background in supporting Unix/Linux env's as opposed to MS.
Additionally:
Network and/or Systems backgrounds
Experience in Monitoring (tracking the health of infrastructure they manage)
Root Cause Analysis
Solid understanding of the workflows of the infrastructure they have worked in
The hiring team is looking for diverse technical backgrounds to make the team well-rounded as a whole. A successful IM is one that can understand how different components interact to make up the overall environment. They must also be able to express this understanding to upper management as well as engineering teams.

Additional Information

If anyone might be interest, please share your resume at smalik(at)ayrglobal(dot)com or you can directly contact me at 630-444-7490

Apply