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Inbound Service Representative Jobs (NOW HIRING)

Pedder Auto Group

Call Center Service Representative

Poway, CA · On-site

$16 - $20.75/hr

Answer inbound calls for all dealerships within the group and direct those calls accordingly to the proper department. * Schedule inbound Service appointments via phone and web using internal booking ...

Tempo Service

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Answer and schedule inbound service calls. * Opens customer accounts by recording account ... Customer Service Representative Employment Status: Full-time Compensation: Dependent upon knowledge ...

Pedder Auto Group

Call Center Service Representative

Poway, CA · On-site

$15.75 - $20.50/hr

Answer inbound calls for all dealerships within the group and direct those calls accordingly to the proper department. * Schedule inbound Service appointments via phone and web using internal booking ...

Southern Motors

BDC Service Representative

Savannah, GA · On-site

$14 - $18.75/hr

BDC Service Representative Southern Motors is looking for a friendly and driven BDC Service ... Handle inbound service calls, leads, and recall manifests * Follow up on missed or inactive ...

Southern Motors

BDC Service Representative

Savannah, GA · On-site

$14 - $18.50/hr

BDC Service Representative Southern Motors is looking for a friendly and driven BDC Service ... Handle inbound service calls, leads, and recall manifests * Follow up on missed or inactive ...

Southern Motors

BDC Service Representative

Savannah, GA

$14 - $18.75/hr

BDC Service Representative Southern Motors is looking for a friendly and driven BDC Service ... Handle inbound service calls, leads, and recall manifests * Follow up on missed or inactive ...

Southern Motors

BDC Service Representative

Savannah, GA · On-site

$14 - $18.50/hr

BDC Service Representative Southern Motors is looking for a friendly and driven BDC Service ... Handle inbound service calls, leads, and recall manifests * Follow up on missed or inactive ...

Tempo Air

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Answer and schedule inbound service calls. * Opens customer accounts by recording account ... Customer Service Representative Employment Status: Full-time Compensation: Dependent upon knowledge ...

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Inbound Service Representative information

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How much do inbound service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for inbound service representative in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is an inbound service representative?

Inbound Service Representatives are customer service professionals who handle incoming calls, emails, or messages from customers seeking assistance, information, or support. Their main responsibilities include answering questions, resolving issues, processing orders, and providing information about products or services. They work in various industries, such as retail, telecommunications, and banking, ensuring customer satisfaction by delivering prompt and effective service. Inbound Service Representatives typically work in call centers or remote environments and are trained to handle a wide range of customer inquiries.

What are the key skills and qualifications needed to thrive as an inbound service representative?

To thrive as an Inbound Service Representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, problem-solving, and a positive attitude are standout soft skills in this role. These skills ensure efficient customer issue resolution, high satisfaction rates, and effective team collaboration in a fast-paced service environment.

What are some common challenges inbound service representatives face when handling high call volumes, and how can they manage stress effectively?

Inbound Service Representatives often experience periods of high call volume, which can be stressful and require efficient time management. Common challenges include balancing customer satisfaction with speed, managing difficult or upset callers, and keeping up with system updates while multitasking. To manage stress, representatives are encouraged to take scheduled breaks, utilize scripts and resources to streamline responses, and seek support from supervisors or team members. Many organizations provide ongoing training and peer support to help representatives improve resilience and maintain a positive work environment.

What are popular job titles related to Inbound Service Representative jobs?

For Inbound Service Representative jobs, the most frequently searched job titles are:

Inbound Service Representative jobs near you

Customer Service Representative - Financial Services

Columbus, OH • On-site

Trispoke Managed Services Pvt Ltd
See more jobs at Trispoke Managed Services Pvt Ltdexternal

$15 - $20.25/hr

Other

Re-posted 8 days ago

Job description

Job Title: Customer Service Representative - Financial Services
Location: Columbus Ohio
Duration: Contract
Employment Type: Full-Time
Job Overview
We are seeking motivated and customer-focused Customer Service Representatives to support clients by handling inbound service inquiries related to financial accounts, online services, mobile applications, and account-related requests. The ideal candidate will possess excellent communication skills, thrive in a fast-paced environment, and be committed to delivering exceptional customer service.
Key Responsibilities
Handle inbound customer calls regarding account services and general inquiries.
Provide accurate and timely resolution to customer concerns.
Assist customers with online account access, digital platforms, and mobile applications.
Deliver exceptional customer service while maintaining quality and productivity standards.
Navigate multiple systems simultaneously to research and resolve customer issues.
Document customer interactions accurately.
Collaborate with team members to ensure a seamless customer experience.
Adapt quickly to changing priorities in a fast-paced contact center environment.
Maintain confidentiality and comply with company policies and procedures.
Required Qualifications
Associate or bachelor's Degree required.
Previous Call Center/Contact Center experience required.
Excellent verbal and written communication skills.
Strong customer service and problem-solving abilities.
Ability to multitask and work efficiently in a fast-paced environment.
Strong computer navigation and data entry skills.
Ability to work independently and as part of a team.
Preferred Qualifications
Experience in the financial services or banking industry.
Knowledge of financial products and account servicing.
Experience supporting online banking or digital financial platforms.
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