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Inbound Sales Associate Jobs in Austin, TX (NOW HIRING)

Sekisui House U.S.

Online Sales Specialist

Kyle, TX · On-site

Respond promptly and professionally to inbound leads from phone calls, emails, chat, and website ... associate. * Maintain accurate lead and prospect records in CRM or lead management systems ...

Dal-Tile

Warehouse Associate - FT

Austin, TX · On-site

$16 - $19/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... May wait on customers and prepare sales slips. * Maintains a safe working environment by obeying ...

Dal-Tile

Warehouse Associate - FT

Austin, TX · On-site

$15.75 - $18.75/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... May wait on customers and prepare sales slips. * Maintains a safe working environment by obeying ...

Dal-Tile

Warehouse Associate - FT

Austin, TX · On-site

$16 - $19/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... May wait on customers and prepare sales slips. * Maintains a safe working environment by obeying ...

Sekisui House U.S.

Online Sales Specialist

Kyle, TX · On-site

$21.50 - $29.25/hr

Respond promptly and professionally to inbound leads from phone calls, emails, chat, and website ... associate. * Maintain accurate lead and prospect records in CRM or lead management systems ...

Dal-Tile

Warehouse Associate

Austin, TX · On-site

$15.75 - $18.75/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... Job Type Sales Jobs Req ID 94157

New

Mohawk Industries

Warehouse Associate

Austin, TX

$16 - $19/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... May wait on customers and prepare sales slips. * Maintains a safe working environment by obeying ...

Mohawk Industries Inc

Warehouse Associate

Austin, TX · On-site

$15.75 - $18.75/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... May wait on customers and prepare sales slips. * Maintains a safe working environment by obeying ...

Mohawk Industries, Inc.

Warehouse Associate

Austin, TX · On-site

$16 - $19/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... May wait on customers and prepare sales slips. * Maintains a safe working environment by obeying ...

TrustRadius

Marketing Associate - Vendors

Austin, TX

You'll be the first point of contact for our inbound vendor inquiries. Your challenge will be to ... Prior inside sales, online customer service or junior community manager experience a plus * Enjoys ...

TrustRadius

Marketing Associate - Vendors

Austin, TX · On-site

You'll be the first point of contact for our inbound vendor inquiries. Your challenge will be to ... Prior inside sales, online customer service or junior community manager experience a plus * Enjoys ...

Vestwell

Senior Associate, Partner Success

Austin, TX · Hybrid

$70K - $80K/yr

As a Senior Partner Success Associate, you will play a pivotal role in supporting our team in ... inbound phone lines, channeling inquiries to the appropriate teams, and ensuring follow-up ...

Boot Barn

Inventory Control Associate

Round Rock, TX · On-site

$15.75 - $19.50/hr

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

Boot Barn

Inventory Control Associate

Round Rock, TX · On-site

$15.75 - $19.50/hr

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

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All JobsInbound Sales Associate JobsInbound Sales Associate Jobs in Austin, TX

Inbound Sales Associate information

See Austin, TX salary details

$8

$17

$32

How much do inbound sales associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for inbound sales associate in Austin, TX is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.12 per hour, depending on experience, location, and employer.

What is the difference between Inbound Sales Associate vs Customer Service Representative?

AspectInbound Sales AssociateCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, product knowledgeCommunication, problem-solving
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, an Inbound Sales Associate primarily focuses on converting inbound inquiries into sales, requiring sales skills and product knowledge. A Customer Service Representative handles support and problem resolution, emphasizing communication and customer satisfaction. The roles often overlap but serve different business functions.

What is an inbound sales associate?

Inbound Sales Associates are professionals who handle incoming customer inquiries, typically via phone, email, or online chat, with the goal of converting these leads into sales. They provide information about products or services, answer customer questions, and guide potential buyers through the purchasing process. Unlike outbound sales roles, inbound sales associates focus on customers who have already shown interest, making their approach more consultative and service-oriented. Their responsibilities also include maintaining customer records and meeting sales targets set by their organization.

What are common challenges faced by inbound sales associates, and how can they be overcome?

Inbound Sales Associates often encounter challenges such as handling high call volumes, addressing diverse customer needs, and meeting sales targets under tight deadlines. To overcome these, it’s important to develop strong product knowledge, active listening skills, and efficient time management. Regular training sessions, supportive team environments, and leveraging CRM tools can also help associates stay organized and improve conversion rates. Collaborating closely with marketing and customer service teams further enhances the ability to provide personalized solutions and exceed customer expectations.

What skills and qualifications are needed to thrive as an inbound sales associate?

To excel as an Inbound Sales Associate, you need strong communication skills, product knowledge, and basic sales techniques, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and sales tracking tools is typically required. Active listening, problem-solving, and a customer-focused attitude are standout soft skills in this role. These abilities are crucial for converting leads, building rapport, and achieving sales targets in a competitive environment.

Is inbound sales associate difficult?

Inbound sales associates typically find the role manageable as it involves assisting customers who initiate contact, focusing on communication and product knowledge. Success depends on strong interpersonal skills, product understanding, and the ability to handle rejection or objections, but it generally requires less cold outreach than outbound sales roles.
What are the most commonly searched types of Inbound Sales jobs in Austin, TX? The most popular types of Inbound Sales jobs in Austin, TX are:
What are popular job titles related to Inbound Sales Associate jobs in Austin, TX? For Inbound Sales Associate jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Inbound Sales Associate jobs in Austin, TX look for? The top searched job categories for Inbound Sales Associate jobs in Austin, TX are:
What cities near Austin, TX are hiring for Inbound Sales Associate jobs? Cities near Austin, TX with the most Inbound Sales Associate job openings:
Inbound Sales Associate jobs near you
Infographic showing various Inbound Sales Associate job openings in Austin, TX as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,244 per year, or $17.4 per hour.

Inbound Customer Service Retention Representative

TruGreen Limited Partnership

Round Rock, TX • On-site

$27K - $51K/mo

Other

Medical, Dental, Vision, Retirement

Re-posted 19 days ago

TruGreen rating

6.6

Company rating: 6.6 out of 10

Based on 245 frontline employees who took The Breakroom Quiz

19th of 36 rated gardening and landscaping

Job description

101966
594 Greenhill Dr, Round Rock, Texas 78664
TruGreen accepts applications on an ongoing basis.
Job Description
TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"
Position Overview
Receives inbound call from a customer with a potential cancel. Inbound representative is responsible for resolving concerns and presenting root cause related offers in order to retain the customer's business. Use high value saving techniques to meet product, and service sales retention targets, in a commission or incentive pay driven environment. The objective is to retain customers who are requesting termination of service(s) or rewarding loyal customers, through explanation of the overall value, features and benefits of all products and services offered by TruGreen.
Responsibilities

  • Receives calls from canceling customers and is responsible for resolving concerns and retain the customer's business. Provides immediate follow-up on customer complaints/concerns setting proper expectations and next steps for the customer.
  • Escalates customer issues requiring extensive problem solving to ensure both a close loop customer experience and learning opportunities for TruGreen.
  • Applies 5 Pillar Quality standards in accordance to Truly Green QA Model
  • Uses save training and specialized offers to retain customers.
  • Notifies customer and designated personnel of findings, adjustments, and recommendations such as refund of money, credit of customer's account, or adjustment of customer's bill.
  • Updates and maintain customer database with accurate customer information and timely data entry.
  • Positively represents the TruGreen brand in all written and oral communications and correspondence.
Competencies
  • Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
  • Drives Results - Consistently achieving results, even under tough circumstances.
  • Drives Results - Ability to listen, overcome objections and ultimately resolve by saving customer account.
  • Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
  • Accountability - holding self and others accountable to meet commitments.
  • Problem Solving and Decision Making
Education and Experience Requirements
  • High school diploma or general education degree (GED); or up to one-year related experience and/or training, or an equivalent combination of education and experience
  • At least 1Year Sales or 2 Years Customer Care experience
  • Associate degree from a two-year college or technical school preferred
Knowledge, Skills, and Abilities
  • Ability to build customer relationships and provide customer service
  • Knowledge and ability to cope with and resolve escalated customer service issues
  • Conflict resolution skills
  • Knowledge of company products and services
  • Attention to detail and accuracy
  • Written and verbal communication skills
  • Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
  • Mathematical skill to calculate figures and amounts such as discounts, commissions, proportions, percentages, area and volume
  • Time management skills, including punctuality for on-time attendance
  • Ability to prioritize, organize, and perform multiple tasks
Physical Demands & Working Conditions
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to:
  • Sit, stand and walk
  • Use hands and arms to handle, feel or reach
  • Speak and hear
  • Use close vision abilities Occasionally required to:
  • Lift or move up to 25 lbs. independently
  • Stoop, kneel, crouch or crawl
Working Conditions
Noise level
  • Low to moderate
Adverse Conditions
  • Minimal

Ability to speak, read and write fluently in English is required.
You MUST BE physically located in the United States while performing this job.
TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.
Pay Ranges
$27,669.00 - $51,188.00
This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.
TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.
We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com).
California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.
Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
TruGreen performs pre-employment testing.
To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer

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