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Inbound Process Assistant Jobs (NOW HIRING)

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Inbound Process Assistant information

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How much do inbound process assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for inbound process assistant in the United States is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.57 per hour, depending on experience, location, and employer.

What is an inbound process assistant?

Inbound Process Assistants are employees who play a key role in warehouse and fulfillment center operations, typically in logistics and e-commerce companies. Their main responsibilities include receiving, sorting, and organizing incoming goods or packages to ensure efficient processing and storage. They may also assist with quality checks, inventory management, and reporting discrepancies. This role is important for maintaining smooth workflow and accurate inventory records in busy distribution environments. Inbound Process Assistants often work as part of a larger team and may use specialized equipment for handling materials.

What are the key skills and qualifications needed to thrive as an inbound process assistant?

To thrive as an Inbound Process Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Effective communication, teamwork, and time management are important soft skills for excelling in this role. These skills and qualifications are essential to ensure accurate inventory handling, efficient workflow, and smooth coordination within warehouse operations.

What are some common challenges faced by inbound process assistants, and how can they be managed effectively?

Inbound Process Assistants often encounter challenges such as managing high volumes of incoming shipments, maintaining accuracy during inventory checks, and adapting to fast-paced warehouse environments. Effective time management and attention to detail are crucial to prevent errors and ensure smooth operations. Collaborating closely with team members and using warehouse management systems can help streamline processes and address these challenges efficiently.

What is the difference between Inbound Process Assistant vs Customer Service Representative?

AspectInbound Process AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentCall centers, warehouses, or distribution centers handling inbound logisticsCall centers, retail, or service industries interacting with customers
Industry UsageLogistics, supply chain, retailRetail, telecommunications, banking
Common Search/ComparisonInbound Process Assistant vs Customer Service Representative

The Inbound Process Assistant primarily focuses on managing inbound logistics, such as receiving and processing shipments, often within warehouses or distribution centers. In contrast, Customer Service Representatives handle customer inquiries, complaints, and support across various industries. While both roles require strong communication skills and basic computer knowledge, the Inbound Process Assistant is more logistics-oriented, whereas the Customer Service Representative emphasizes direct customer interaction.

What cities are hiring for Inbound Process Assistant jobs?

Cities with the most Inbound Process Assistant job openings:

What states have the most Inbound Process Assistant jobs?

States with the most job openings for Inbound Process Assistant jobs include:

What are popular job titles related to Inbound Process Assistant jobs?

For Inbound Process Assistant jobs, the most frequently searched job titles are:

Warehouse Inbound Assistant Manager- Atlantic Tire Distributors

Edenton, NC • On-site

Colony Tire Corporation
Retail • 501 - 1,000 employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Colony Tire rating

5.4

Company rating: 5.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Job Title: Warehouse Inbound Assistant Manager
Atlantic Tire Distributors is a leading tire distribution company dedicated to providing exceptional products and services to our customers. With a focus on efficiency, accuracy, and customer satisfaction, we strive to maintain a dynamic and supportive work environment where every team member can thrive.
Comprehensive compensation package and benefit program:
  • Competitive salary
  • Health, dental, and vision insurance
  • Company Paid Short-term Disability
  • Company Paid Employee + Family Life Insurance
  • 401(k) Retirement Savings Plan & Profit Share
  • Paid Time off + Holidays
  • ESOP (Employee Stock Ownership Plan)
  • Holiday Pay
  • Bi-weekly pay
  • Opportunities for advancement and professional development

Job Location: Edenton, North Carolina
Schedule: Monday � Friday (7am-4pm) with occasional weekends
Job Description Summary:
As the Warehouse Inbound Assistant Manager at our wholesale tire distribution center, you will play a vital role in overseeing the inbound operations of our facility. Working closely with the Warehouse Inbound Manager, you will ensure the smooth and efficient receipt, storage, and processing of tires as they arrive at our warehouse.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Tasks and Responsibilities; include, but not limited to:
  • Team Leadership: Supervise and motivate a team of warehouse associates to achieve daily inbound targets and objectives.
  • Receiving Operations: Oversee the receiving process for incoming tire shipments, ensuring accuracy in product counts, quality inspections, and documentation.
  • Inventory Management: Collaborate with the Inventory Control team to maintain accurate inventory records, conduct cycle counts, and reconcile discrepancies.
  • Quality Assurance: Implement and enforce quality control measures to ensure that all received tires meet company standards for safety, condition, and labeling.
  • Safety Compliance: Promote a culture of safety within the warehouse by enforcing OSHA regulations, conducting regular safety inspections, and addressing any safety concerns promptly.
  • Process Improvement: Identify opportunities for process optimization and efficiency gains within the inbound operations, and collaborate with cross-functional teams to implement improvements.
  • Vendor Relations: Maintain positive relationships with tire suppliers and carriers, addressing any issues or concerns related to inbound shipments promptly and professionally.
  • Training and Development: Provide training and development opportunities for warehouse associates to enhance their skills and knowledge of inbound operations procedures.
  • Performance Tracking: Monitor key performance indicators (KPIs) related to inbound operations, analyze trends, and develop action plans to address areas for improvement.
  • Assists with Hiring, Coaching, Counseling, and Termination: Participate in the recruitment process by assisting with interviews and providing input on candidate selection. Provide coaching and counseling to warehouse associates as needed to support their professional growth and address performance issues. Professionally terminate employees when necessary, following company policies and procedures and ensuring compliance with relevant employment laws and regulations.

Knowledge, Skills, and Abilities:
  • Previous experience in a warehouse or distribution center environment, preferably in a leadership role.
  • Strong understanding of inbound logistics processes, including receiving, inventory management, and quality control.
  • Familiarity with tire handling and storage best practices is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team.
  • Proficiency in using warehouse management systems (WMS) and other relevant software applications.
  • Strong analytical and problem-solving abilities, with a proactive approach to process improvement.
  • Commitment to safety, with knowledge of OSHA regulations and best practices.
  • Flexibility to work various shifts as needed, including nights and weekends.

Work Restrictions and Limitations:
  • This role requires lifting and moving heavy objects, up to 75 pounds, on a regular basis.
  • The Warehouse Inbound Assistant Manager must be comfortable working in a fast-paced environment and able to handle stressful situations calmly and efficiently.
  • Flexibility in working hours is essential, as this position may require occasional overtime, weekend, or holiday shifts to meet operational needs.
  • Due to the nature of the role, the Warehouse Inbound Assistant Manager must adhere to all safety protocols and guidelines, including wearing appropriate personal protective equipment (PPE) and following proper lifting techniques.
  • This position may involve prolonged periods of standing, walking, and repetitive tasks.

Equal Opportunity Employer
Colony Tire Corporation / Atlantic Tire Distributors is an Equal Opportunity Employer and VEVRAA federal contractor. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status, in accordance with applicable laws.
As a federal contractor, Colony Tire Corporation / Atlantic Tire Distributors takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act.
We also prohibit harassment of any kind and are committed to maintaining a respectful and inclusive workplace.
View the �EEO is the Law� poster here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

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