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Inbound Process Assistant Jobs in Pennsylvania (NOW HIRING)

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Inbound Process Assistant information

What is an inbound process assistant?

Inbound Process Assistants are employees who play a key role in warehouse and fulfillment center operations, typically in logistics and e-commerce companies. Their main responsibilities include receiving, sorting, and organizing incoming goods or packages to ensure efficient processing and storage. They may also assist with quality checks, inventory management, and reporting discrepancies. This role is important for maintaining smooth workflow and accurate inventory records in busy distribution environments. Inbound Process Assistants often work as part of a larger team and may use specialized equipment for handling materials.

What are the key skills and qualifications needed to thrive as an inbound process assistant?

To thrive as an Inbound Process Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Effective communication, teamwork, and time management are important soft skills for excelling in this role. These skills and qualifications are essential to ensure accurate inventory handling, efficient workflow, and smooth coordination within warehouse operations.

What are some common challenges faced by inbound process assistants, and how can they be managed effectively?

Inbound Process Assistants often encounter challenges such as managing high volumes of incoming shipments, maintaining accuracy during inventory checks, and adapting to fast-paced warehouse environments. Effective time management and attention to detail are crucial to prevent errors and ensure smooth operations. Collaborating closely with team members and using warehouse management systems can help streamline processes and address these challenges efficiently.

What is the difference between Inbound Process Assistant vs Customer Service Representative?

AspectInbound Process AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentCall centers, warehouses, or distribution centers handling inbound logisticsCall centers, retail, or service industries interacting with customers
Industry UsageLogistics, supply chain, retailRetail, telecommunications, banking
Common Search/ComparisonInbound Process Assistant vs Customer Service Representative

The Inbound Process Assistant primarily focuses on managing inbound logistics, such as receiving and processing shipments, often within warehouses or distribution centers. In contrast, Customer Service Representatives handle customer inquiries, complaints, and support across various industries. While both roles require strong communication skills and basic computer knowledge, the Inbound Process Assistant is more logistics-oriented, whereas the Customer Service Representative emphasizes direct customer interaction.

What cities in Pennsylvania are hiring for Inbound Process Assistant jobs?

Cities in Pennsylvania with the most Inbound Process Assistant job openings:

Inbound Process Assistant jobs near you

Warehouse Clerk Nights - 5 pm to 5:30 am (Wednesday - Saturday)

Pittston, PA • On-site

Pittston Co-Packers
See more jobs at Pittston Co-Packersexternal

$15 - $18.25/hr

Other

Re-posted 14 hours ago

Job description

Warehouse Clerk

At Pittston Co-Packers, we are a team of hardworking individuals driven by a shared purpose: delivering the highest quality beverages through innovation, precision, and pride in our craft. From our production lines to our support teams, we believe in keeping things simple, empowering each other to take ownership, and working together to achieve excellence.

We're not just growing; we're setting a new standard in beverage manufacturing. Our culture is built on trust, collaboration, and a strong commitment to doing things the right way. If you're looking for a workplace where your contributions are valued, your ideas are welcomed, and your growth is supported, you'll feel right at home with us.

The Warehouse Clerk plays a critical role in the smooth and efficient operation of our warehouse. This position is responsible for accurate data entry, inventory control, shipping and receiving documentation, and supporting the day-to-day logistics of raw materials and finished goods. The ideal candidate has strong organizational skills, experience working with warehouse systems, and a commitment to accuracy and teamwork.

Key Responsibilities:

  • Process shipping and receiving documentation accurately and in a timely manner
  • Maintain inventory records and assist in cycle counts and reconciliations
  • Enter material movements and transactions in the inventory management system
  • Coordinate with forklift operators and warehouse staff to ensure materials are staged, stored, and shipped correctly
  • Verify inbound deliveries against purchase orders and report discrepancies
  • Prepare and print labels, Bills of Lading (BOL), and other logistics documentation
  • Maintain records of product codes, lot numbers, and storage locations
  • Support organization of warehouse supplies, paperwork, and documentation files
  • Maintain communication with external vendors, brokers, or customers through email and other electronic communication channels.
  • Follow all company policies and procedures related to safety, food safety, and quality standards, including GMPs, PPE requirements, and hazard reporting
  • Manage the inbound process for bulk tankers and bulk unloading.
  • Perform all other duties or tasks as assigned by management to support departmental or company objectives.

Key Performance Indicators (KPIs):

  • Shipping Accuracy: Correct loading and documentation of outbound shipments
  • Inventory Accuracy: Discrepancy rate between physical counts and system records
  • Timeliness of Transactions: On-time entry of receipts, transfers, and shipments
  • Document Accuracy: Error-free completion of shipping, receiving, and inventory paperwork

Requirements:

Education & Experience:

  • High school diploma or GED required
  • 3-5 years' experience in a warehouse or transportation role preferred
  • Experience with inventory management systems (e.g., ERP, WMS) preferred

Skills & Competencies:

  • Strong attention to detail and accuracy in data entry
  • Excellent communication and collaboration skills
  • Ability to work independently and manage multiple tasks in a fast-paced environment
  • Proficiency with Microsoft Office (Excel, Word, Outlook)
  • Experience with SAP, WMS, and TMS software
  • Understanding of warehouse safety and food safety procedures
  • Ability to lift 50+ lbs and work in cold, hot, or fast-paced production and warehouse environments, both indoors and outdoors as needed throughout the shift

Pittston Co-Packers is an Equal Opportunity Employer. We are committed to the principles of equal employment opportunity and affirmative action. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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