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Inbound Outbound Queue Associate Jobs in California

West Coast University

Call Center Representative

Irvine, CA · On-site

$21.43 - $28.95/hr

Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to ... Our associates are united behind that purpose and share a deep commitment to our values of teamwork ...

West Coast University

Call Center Representative

Irvine, CA · On-site

$21.43 - $28.95/hr

Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to ... Our associates are united behind that purpose and share a deep commitment to our values of teamwork ...

GOAT Group

Inventory Associate

Fontana, CA · On-site

$16.25 - $20.25/hr

Role Overview As an Inventory Associate, you will be a vital member of a fast growing operation ... Experience in order fulfillment, fulfillment support, order picking and all inbound/outbound ...

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Inbound Outbound Queue Associate information

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an Inbound Outbound Queue Associate, and why are they important?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an Inbound Outbound Queue Associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What are Inbound Outbound Queue Associates?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.
What are popular job titles related to Inbound Outbound Queue Associate jobs in California? For Inbound Outbound Queue Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in California look for? The top searched job categories for Inbound Outbound Queue Associate jobs in California are:
What cities in California are hiring for Inbound Outbound Queue Associate jobs? Cities in California with the most Inbound Outbound Queue Associate job openings:
Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in California as of May 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Nights. Highlights an 100% In-person job distribution.
2nd Shift Seasonal Cherry Picker Driver (2:30 pm - 11:00 pm)

2nd Shift Seasonal Cherry Picker Driver (2:30 pm - 11:00 pm)

Leslie's Poolmart, Inc.

Ontario, CA • On-site

$20.50/hr

Part-time

Posted 11 days ago

Leslie's rating

5.6

Company rating: 5.6 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

472nd of 713 rated retailers

Job description

DIVE IN TO A NEW CAREER WITH LESLIE'S:

Founded in 1963, Leslie's is the largest and most trusted direct-to-consumer brand in the U.S. pool and spa care industry. We serve the aftermarket needs of residential and professional consumers with an extensive and largely exclusive assortment of essential pool and spa care products. We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.

Job Overview: 

The Seasonal Warehouse Associate 3  position will require operating Cherry Picker and Reach Truck power equipment. All candidates will be responsible for picking FedEx tickets, store tickets, and small parts orders. Associates may rotate through multiple departments, including inbound, outbound, and eCommerce, based on business needs.

Pay: $20.50 / Hourly 

Responsibilities: 

  • Receiving/Put-Away - Unload inbound shipments safely and move product to storage locations. Before product storage, count all products, compare to manifest, and check all shipments for damage. Report shortages, damages, and mis-shipments on the appropriate form and forward them to the supervisor. Efficiently stack and store the merchandise in the appropriate areas.
  • Order Picking - Efficiently pick customer orders for shipment, ensuring that the correct number and type of product is selected. Carry or transport orders to proper staging locations.
    Quality - Ensure inbound and outbound shipments are accurate and free of damage. Report quality variances.
  • Loading - Efficiently move product from staging or storage areas into trailers. Ensure all product is safely stacked, wrapped, and loaded in compliance with company policies and procedures.
  •  Equipment – Safely and efficiently operate forklift or other material handling equipment as required and assist in the loading or unloading of merchandise as needed. Use radio frequency equipment for picking, receiving, and storing functions as needed.
  • Safety/Sanitation/Security – Maintain a clean, neat, and orderly work area. Comply with OSHA and SDS standards.

Qualifications:

  • Experience – Six months of forklift experience is required
  • Ability to work overtime during peak season
  • Ability to lift 50+ pounds repeatedly
  • Drug test – Required
  • Other general warehouse activities and duties may be assigned
  • High school diploma is preferred

Leslie’s recognizes a critical component to our continued success is our people. Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.

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