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Inbound Outbound Queue Associate Jobs in California

Reliable Resources

Warehouse Associate

Los Angeles, CA · On-site

$17.25 - $20.50/hr

About the Job Warehouse Associate Responsibilities: * Receiving, processing, labeling, and storing ... Inbound, Outbound, WMS, Order picking/packing, RF Scanner, Inventory count, Forklift license

DGN Technologies

Business Systems Analyst 3

Sunnyvale, CA · On-site

$62.25 - $83.25/hr

Possess solid knowledge in SAP EWM Mater Data integrations, Inbound, Outbound, Internal Movements ... Daily Queue Management and resolution in both S/4 and EWM systems. Experienced in documenting ...

APN Software Services, Inc

SAP EWM Consultant

Sunnyvale, CA · On-site

$75 - $102.25/hr

Possess solid knowledge in SAP EWM Mater Data integrations, Inbound, Outbound, Internal Movements ... Daily Queue Management and resolution in both S/4 and EWM systems. * Experienced in documenting ...

Protingent

SAP EWM Consultant

Mountain View, CA · On-site

$85 - $93/hr

Possess solid knowledge in SAP EWM Mater Data integrations, Inbound, Outbound, Internal Movements ... Daily Queue Management and resolution in both S/4 and EWM systems. * Experienced in documenting ...

Select Source Sales

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Call Center Manager

Corona, CA · On-site

$35 - $45/hr

... outbound and mixed inbound/outbound calls. Reporting directly to Senior Management, this role ... Associate degree in Management or related field

NEXUS SUPPLY CHAIN SOLUTIONS INC.

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Warehouse Supervisor(English & Spanish must)

Hawthorne, CA · On-site

$23 - $35/hr

... associates; manage schedules and performance Maintain inventory accuracy through regular cycle counts and system reconciliation Coordinate with 3PL partners and carriers for inbound/outbound ...

NEXUS SUPPLY CHAIN SOLUTIONS INC.

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Warehouse Supervisor(English & Spanish must)

Hawthorne, CA · On-site

$23 - $35/hr

... associates; manage schedules and performance Maintain inventory accuracy through regular cycle counts and system reconciliation Coordinate with 3PL partners and carriers for inbound/outbound ...

Crafty

Fulfillment Associate

Hayward, CA · On-site

$24/hr

Crafty is seeking an experienced warehouse specialist for the fulfillment associate role who will ... Experience in warehouse roles such as inbound, outbound, inventory, fulfillment * Experience ...

MILLENNIUMSOFT

Material Handler III

San Jose, CA · On-site

$19.75 - $23.75/hr

Will handle material either inbound or outbound based on business needs. * The following duties and ... Associates are responsible for performing their job activities in a safe and reasonable manner and ...

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Inbound Outbound Queue Associate information

What is the 3 month rule for jobs?

The 3 month rule in the context of an Inbound Outbound Queue Associate typically refers to a probationary period of three months during which employee performance and fit are evaluated. Successful completion of this period may lead to permanent employment, benefits, or advancement opportunities. It is common for employers to set this timeframe to ensure new hires meet job expectations and adapt to the role.

What does a CVS associate do?

An Inbound Outbound Queue Associate is responsible for managing inventory and product movement within a retail or pharmacy environment, often handling incoming and outgoing shipments, organizing stock, and ensuring accurate inventory records. They typically use inventory management systems and work in a team-oriented setting to support store operations.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an Inbound Outbound Queue Associate, and why are they important?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an Inbound Outbound Queue Associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What's the highest paying job at CVS?

At CVS, the highest paying roles are typically executive positions such as Regional or District Managers, or corporate leadership roles like Vice Presidents. These positions require extensive experience, leadership skills, and often advanced degrees, and they offer the highest salaries within the company. In terms of job categories, specialized roles such as Pharmacists also tend to have high compensation compared to entry-level positions.

What are Inbound Outbound Queue Associates?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What does an inbound outbound queue associate do?

An inbound outbound queue associate manages and organizes customer calls, emails, or messages in a company's communication system. They prioritize and route inquiries to ensure timely responses, often using call center software or ticketing systems. The role requires strong organizational skills and attention to detail to maintain efficient workflow.
What are popular job titles related to Inbound Outbound Queue Associate jobs in California? For Inbound Outbound Queue Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in California look for? The top searched job categories for Inbound Outbound Queue Associate jobs in California are:
What cities in California are hiring for Inbound Outbound Queue Associate jobs? Cities in California with the most Inbound Outbound Queue Associate job openings:
Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in California as of July 2026, with employment types broken down into 57% Full Time, 22% Contract, and 21% Nights. Highlights an 100% In-person job distribution.

EDC Supervisor, Inbound / Outbound Operations

White Cap Supply Holdings, LLC

Perris, CA

$73K - $117K/yr

Full-time

Posted 9 days ago

White Cap rating

7.2

Company rating: 7.2 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

6th of 13 rated diy builders merchants

Job description

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for supervising a team of inbound and/or outbound support associates. Ensures accurate product shipments are made to the customer promptly based on customer requirements and maintaining inventory and supplies by receiving, storing, and delivering items. Supervises the process for finished goods inventory and day-to-day operations of people and processes, following shop rules, policies, procedures, and work instructions.

Major Tasks, Responsibilities and Key Accountabilities

  • Supervises shipping and receiving operations, manage associates, provide direction, and monitor performance.

  • Implements and maintains effective outbound shipping processes to ensure accurate and on-time delivery of orders.

  • Ensures incoming freight is tracked and warehoused appropriately. Monitors the unloading of all materials into the receiving area.

  • Maintains shipping and receiving records and documentation and resolve related issues such as damaged goods, delays, and discrepancies.

  • Coordinates product returns and repairs. Develops and monitors key performance metrics and prepare reports related to safety, waste, quality, and productivity.

  • Oversees the safe operation of warehouse equipment and power tools of assigned area. May be required to deliver employee training on operational processes, systems, tools, and equipment.

  • Collaborates with Quality Assurance team to address quality issues, implement corrective actions, and drive continuous improvement initiatives.

  • Monitors staffing, workload, and performance results to ensure that workload and performance outcomes meet business requirements.

  • Addresses and works to resolve customer complaints and quality issues promptly. Implements customer feedback to improve product quality and customer satisfaction.

Nature and Scope

  • Experience provides solutions.

  • Ensures that work is performed consistently with company policies and procedures.

  • Leads a group or team of support, craft, or lower level professional associates.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  • This position is primarily on-site in Perris, CA with the possibility of up to 25% travel.

Education and Experience

  • Typically requires BS/BA in a related discipline.

  • Generally 5+ years of experience in a related field.

  • May require certification.

  • Advanced degree may offset less experience in some disciplines.

Preferred Qualifications

  • Experience leading shipping, receiving, warehouse, or distribution operations in a high-volume distribution center environment

  • Strong knowledge of warehouse operations, inventory control, transportation, and order fulfillment processes

  • Demonstrated success supervising, developing, and coaching teams to achieve safety, quality, productivity, and service goals

  • Experience using warehouse management systems (WMS), ERP platforms, and operational reporting tools to monitor performance and drive decision-making

  • Ability to analyze operational metrics, identify process improvement opportunities, and implement corrective actions to improve efficiency and accuracy

  • Strong communication and training skills, with the ability to collaborate effectively across operations, quality, transportation, and customer-facing teams

  • Experience working in a non-climate-controlled warehouse environment and managing shifting priorities in a fast-paced operation

  • Bilingual (Spanish/English) proficiency is a plus

If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.

For California job seekers:

Pay Range

$73,500.00-$117,500.00 Annual

California law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors. For additional details on benefits, please review the full job description on White Cap Jobs

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