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Inbound Outbound Queue Associate Jobs in California

Shipping Lead- 2nd Shift

Riverside, CA · On-site

$21.15 - $36.25/hr

Assign work to warehouse associates to make certain company and customer standards of service ... Check inbound/outbound shipments for compliance, and report quantity difference and quality issues ...

... the Fulfillment Associate role who will support our Chicago market operation in delivering the ... Experience in warehouse roles such as inbound, outbound, inventory, fulfillment * Experience ...

... the Fulfillment Associate role who will support our Chicago market operation in delivering the ... Experience in warehouse roles such as inbound, outbound, inventory, fulfillment * Experience ...

Material Handler

San Jose, CA

$19.75 - $23.75/hr

Will handle material either inbound or outbound based on business needs. * The following duties and ... Associates are responsible for performing their job activities in a safe and reasonable manner and ...

Material Handler 3/Forklift

San Jose, CA · On-site

$19.75 - $23.75/hr

Will handle material either inbound or outbound based on business needs. The following duties and ... Safety and Security · Associates are responsible for performing their job activities in a safe and ...

Material Handler 3

San Jose, CA · On-site

$19.75 - $23.75/hr

Will handle material either inbound or outbound based on business needs. The following duties and ... Safety and Security · Associates are responsible for performing their job activities in a safe and ...

Warehouse Clerk - Inbound / Outbound Location: Tracy, CA Pay Rate: $20.00 Schedule: [Day / Swing ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

WAREHOUSE ADMIN CLERK

Tracy, CA · On-site

$18.50 - $20/hr

Warehouse Clerk - Inbound / Outbound Location: Tracy, CA Pay Rate: $20.00 Schedule: [Day / Swing ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

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Inbound Outbound Queue Associate information

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an Inbound Outbound Queue Associate, and why are they important?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an Inbound Outbound Queue Associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What are Inbound Outbound Queue Associates?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.
What are popular job titles related to Inbound Outbound Queue Associate jobs in California? For Inbound Outbound Queue Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in California look for? The top searched job categories for Inbound Outbound Queue Associate jobs in California are:
What cities in California are hiring for Inbound Outbound Queue Associate jobs? Cities in California with the most Inbound Outbound Queue Associate job openings:
Infographic showing various Inbound Outbound Queue Associate job openings in California as of May 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Nights. Highlights an 100% In-person job distribution.
Warehouse Associate Full Case Nights

Warehouse Associate Full Case Nights

Performance Food Group

Hayward, CA • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago


Job description

Job Description
This is a union-represented position covered by a collective bargaining agreement. Eligible employees receive health and welfare benefits through the Teamsters Managed Health Care Trust, which may include medical, prescription, dental, vision, and life insurance. Employees may be eligible for pension benefits through the Teamsters Pension Plan, with employer contributions made in accordance with the agreement. Employees with other qualifying medical coverage may have the option to participate in an annuity plan in lieu of health coverage. All wages, benefits, and eligibility requirements are governed by the applicable collective bargaining agreement and Trust Fund rules.
Position Details:
  • Payrate: $20.00 plus $0.50 per hour night shift differential with $0.03 per piece if certain amount per hour is picked and accuracy maintained.
  • Schedule: Sunday to Thursday 4:00PM-12:30AM (or until work is completed)
  • MUST HAVE ELECTRIC PALLET JACK EXPERIENCE
  • MUST HAVE RF SCANNING EXPERIENCE

Position Purpose:
Warehouse associates are the foundation to our company's success. They work actively, safely, and independently to maintain the efficient flow of products through our distribution process, while ensuring quality standards.
The Warehouse Person moves and tracks all inbound, outbound, and stored products within the warehouse. Offloads, stocks, selects, and replenishes products.
Responsibilities may include, but not limited to:
  • Receives all inbound merchandise and locate proper pick location.
  • Restocks order pick and flow lines to prepare warehouse for order selection.
  • Ensures placement of product in sufficient quantities to accommodate routine or special demands.
  • Maintains a high level of attention to detail by ensuring that proper attention is given to all areas including, but not limited to; balers, aisles, racking, floors, door pits, and other areas as assigned.
  • Transfers merchandise from the receiving area to it appropriate location. Consolidates merchandise into picking containers as necessary.
  • Packs products securely in cartons and totes. Ensures application of shipping ID and mark cartons/totes with truck run and stop number.
  • Ensures safe and efficient movement and tracking of inbound, outbound, and stored products within the warehouse.
  • Maintains inventory integrity by adhering to system processes.
  • Pulls orders according to sequencing on delivery route/run list.
  • Records amounts of materials or items received or distributed.
  • Performs end of shift tasks such as: charging power equipment and verifying completed work.
  • Maintains orderly workstation; return supplies and merchandise to assigned locations.
  • Follow all preferred work methods, safety policies and procedures per company guidelines. Ensure work area is safe and report any unsafe conditions and/or acts immediately.
  • Perform other related duties as assigned.

EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.
Required Qualifications
• High School Diploma/GED or Equivalent
• 6 + months of warehouse experience using an electric pallet jack
• Must be able to work the scheduled/assigned times and required overtime for the position
• Able to stand, walk, reach, and lift repeatedly throughout shift
• Able to lift, stack, and/or pull products off shelves, as well as replenish product, from various heights weighing between 10-35 pounds and generally up to between approximately 60 and 90 pounds, depending on the location, throughout shift
• Able to work in multi-temperature environments, i.e., cooler, freezer and dry
• 6+ months of warehouse and/or distribution work experience
• Electric Pallet Jack experience required
• RF Scanner experience required.
• Pass post offer drug test and criminal background check
Preferred Qualifications
• 1+ years of warehouse and/or distribution work experience
• Foodservice distribution or related industry experience
Company Description
Core-Mark continues to grow as the industry leader in fresh and broadline solutions for the convenience retail industry. With a reputation for empowering customers, employees, and communities, Core-Mark has become the largest, most comprehensive marketer of consumer goods in North America - offering a full range of products, programs, and solutions to convenience operators across the U.S. and Canada.