Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Green Valley, AZ · On-site
$17 - $17.50/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Green Valley, AZ · On-site
$17 - $17.50/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Rillito, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Rillito, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Marana, AZ · On-site
$17 - $17.50/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Marana, AZ · On-site
$17 - $17.50/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17 - $17.50/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17 - $17.50/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17 - $17.50/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17 - $17.50/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17 - $17.50/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17 - $17.50/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
Tucson, AZ · On-site
$17/hr
This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...
$10.10 - $11.56
4% of jobs
$11.56 - $13.02
10% of jobs
$14.02 is the 25th percentile. Wages below this are outliers.
$13.02 - $14.49
16% of jobs
The median wage is $15.78 / hr.
$14.49 - $15.95
23% of jobs
$15.95 - $17.42
17% of jobs
$17.85 is the 75th percentile. Wages above this are outliers.
$17.42 - $18.88
17% of jobs
$18.88 - $20.35
4% of jobs
$20.35 - $21.81
6% of jobs
$21.81 - $23.27
1% of jobs
$23.27 - $24.74
0% of jobs
$24.74 - $26.20
1% of jobs
$10
$16
$26
| Aspect | Inbound Customer Representative | Outbound Customer Representative |
|---|---|---|
| Primary Role | Handles incoming customer calls, assists with inquiries, and resolves issues | Contacts customers proactively, promotes products/services, and follows up on leads |
| Work Environment | Call centers, customer service departments | Sales teams, telemarketing environments |
| Required Skills | Communication, problem-solving, patience | Persuasion, sales techniques, communication |
| Common Certifications | Customer service certifications, CRM training | Sales certifications, product knowledge training |
While both roles involve communication with customers, Inbound Customer Representatives primarily respond to incoming inquiries and support, whereas Outbound Customer Representatives proactively reach out to customers for sales or follow-up. The skills and work environments overlap but focus on different customer engagement strategies.
Cities with the most Inbound Customer Representative job openings:
States with the most job openings for Inbound Customer Representative jobs include:
For Inbound Customer Representative jobs, the most frequently searched job titles are:
Tucson, AZ • On-site
$17/hr
Other
Medical, Dental, Vision, Retirement, PTO
Re-posted 7 days ago
7.1
Based on 40 frontline employees who took The Breakroom Quiz
18th of 72 rated call and contact centers
Career paths start at $17.50 per hour plus bonus (This includes an hourly base rate of $17.00 and an on-site differential of .50 an hour).
This role is on-site at our Tucson facility. Please apply only if you are able to work in person at our Tucson location.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. Stability! - We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A paid training program, a leadership team that believes in you, and a supportive team culture. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, where you will handle inbound calls from customers seeking assistance with their wireless accounts. In addition to resolving inquiries, troubleshooting, and making account changes; this role plays a key part in identifying opportunities to enhance the customer's experience through upselling wireless products and services - such as plan upgrades, device features, add-ons, and promotions tailored to meet their needs. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
What are the qualifications to be a Customer Service Representative at Afni?
Sourced by ZipRecruiter
Strategic planning consulting services
5,001 - 10,000 Employees
Bloomington, IL, US
1936
