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Inbound Chat Representative Jobs in Florida (NOW HIRING)

Love Honda

BDC REPRESENTATIVE

Homosassa, FL · On-site

$26K - $65K/yr

BDC reps are often the first point of contact for potential customers, playing a crucial role in ... Inbound Communications: Answering phone calls, responding to online inquiries (emails, chat, web ...

Love Honda

BDC REPRESENTATIVE

Homosassa, FL · On-site

$26K - $65K/yr

BDC reps are often the first point of contact for potential customers, playing a crucial role in ... Inbound Communications: Answering phone calls, responding to online inquiries (emails, chat, web ...

Alphabe Insight Inc

Call Center Representative

Tampa, FL · On-site

$14.50 - $18.25/hr

We are seeking a highly motivated and customer-focused Call Center Representative to join our ... and chat. Responsibilities: * Handle inbound and outbound customer calls in a professional and ...

Consider Posh Pro

Call Center Representative

Tampa, FL

$15 - $19/hr

We are seeking a highly motivated and customer-focused Call Center Representative to join our ... and chat. Responsibilities: * Handle inbound and outbound customer calls in a professional and ...

Alphabe Insight Inc

Call Center Representative

Tampa, FL · On-site

$15 - $19/hr

We are seeking a highly motivated and customer-focused Call Center Representative to join our ... and chat. Responsibilities: * Handle inbound and outbound customer calls in a professional and ...

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Showing results 21-40

All JobsInbound Chat Representative JobsInbound Chat Representative Jobs in Florida

Inbound Chat Representative information

See Florida salary details

$7

$12

$19

How much do inbound chat representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for inbound chat representative in Florida is $12.38, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $13.65 per hour, depending on experience, location, and employer.

What is the difference between Inbound Chat Representative vs Customer Service Agent?

AspectInbound Chat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications often preferred
Work EnvironmentOnline chat platforms, remote or office settingsCall centers, retail stores, or remote
Industry UsageCommon in e-commerce, tech support, and service industriesWidespread across retail, telecom, and service sectors
Primary CommunicationText-based chat interactionsPhone calls, sometimes chat or email

Both roles focus on assisting customers, but Inbound Chat Representatives specialize in online chat support, while Customer Service Agents may handle calls and other communication channels. The roles often overlap in skills and environment, but the primary mode of interaction differs.

What are the key skills and qualifications needed to thrive as an inbound chat representative?

To thrive as an Inbound Chat Representative, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and live chat platforms is often required. Exceptional problem-solving, patience, and multitasking abilities help representatives stand out in this role. These skills are crucial to efficiently address customer inquiries, ensure satisfaction, and maintain a positive company image in fast-paced digital environments.

What is an inbound chat representative?

Inbound Chat Representatives are customer service professionals who interact with customers through online chat platforms. Their main role is to assist customers with inquiries, troubleshoot issues, and provide information about products or services. They handle incoming chat requests, ensuring customers receive timely and accurate responses. Effective communication, problem-solving skills, and familiarity with the company's offerings are essential for success in this role.

What are some common challenges faced by inbound chat representatives, and how can they be managed effectively?

Inbound Chat Representatives often face challenges such as handling multiple conversations simultaneously, addressing complex customer questions in real time, and maintaining a positive tone throughout interactions. Effective time management, utilizing scripted responses thoughtfully, and staying up-to-date on product knowledge can help manage these challenges. Additionally, communicating clearly and asking clarifying questions ensures that customer needs are properly understood and addressed.

What are popular job titles related to Inbound Chat Representative jobs in Florida?

For Inbound Chat Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Inbound Chat Representative jobs in Florida look for?

The top searched job categories for Inbound Chat Representative jobs in Florida are:

What cities in Florida are hiring for Inbound Chat Representative jobs?

Cities in Florida with the most Inbound Chat Representative job openings:

Inbound Chat Representative jobs near you
Infographic showing various Inbound Chat Representative job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $25,753 per year, or $12.4 per hour.

Customer Service Rep (CRL)

Oldcastle BuildingEnvelope

Sunrise, FL • On-site

$15.25 - $20.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Oldcastle BuildingEnvelope rating

7.2

Company rating: 7.2 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

353rd of 540 rated manufacturers

Job description

What You'll Will Get To Do

The Customer Service Representative - Distribution Center is responsible for managing customer communications through phone, email, and chat channels while supporting the operational activities of assigned distribution centers. This role serves as a key communication link between customers, operations, transportation, inventory, and internal support teams to ensure accurate order processing, timely issue resolution, and quality customer experience.

Job Responsibilities

  • Manage inbound and outbound customer communication through phone, email, and chat platforms.
  • Process customer orders, order updates, delivery inquiries, and service requests.
  • Coordinate with distribution center personnel to provide shipment status, inventory availability, lead times, and delivery updates.
  • Monitor customer orders from entry through fulfillment and delivery completion.
  • Resolve customer concerns and escalate complex issues as appropriate.

Qualification Requirements

  • Bilingual in Spanish 
  • High school diploma or equivalent required; associate or bachelor's degree preferred
  • 2+ years of customer service, call center, logistics, or distribution support experience
  • Strong written and verbal communication skills
  • Experience managing phone and email customer interactions
  • Strong organizational and multitasking abilities
  • Proficiency with Microsoft Office applications
  • Ability to work in a fast-paced operational environment
  • SAP or ERP system experience
  • Manufacturing, distribution, logistics, or supply chain industry experience
  • Experience supporting multi-location operations

What Oldcastle BuildingEnvelope employees say

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Benefits

Hours and flexibility

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