1

Inbound Call Rep Jobs (NOW HIRING)

We're seeking dedicated individuals to join our call center team, providing top-tier service to our ... What will you do: * Answer inbound calls and make outbound phone calls to and from members ...

We're seeking dedicated individuals to join our call center team, providing top-tier service to our ... What will you do: * Answer inbound calls and make outbound phone calls to and from members ...

Inbound Call Center Rep

Indianapolis, IN · On-site

$14.75 - $19/hr

Inbound Call Center Rep Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as mailings and inventory.

We're seeking dedicated individuals to join our call center team, providing top-tier service to our ... What will you do: * Answer inbound calls and make outbound phone calls to and from members ...

Be Seen First

Call Center Representative Canton, OH | Temp-to-Hire | $15.00/Hour (Weened Shifts pay $16/hr.) 1:00 PM - 9:00 PM | Monday-Friday + Every Other Weekend URGENT HIRING - APPLY TODAY! Are you ...

Technical Support Representative Inbound Call Center Agent Hours: Vary Monday - Friday: 12:00 PM - 10:00 PM and Saturday - Sunday: 10:00 AM - 07:00 PM Salary: $16.00 an hour Benefits available after ...

Be Seen First

Our Client is hiring several Call Center Representatives in Marietta- Immediately! - 2nd shift hours (THIS IS NOT A REMOTE POSITION) COMPANY HAS BOTH F/T and P/T HOURS AVAILABLE ( 25 - 40 hours/week ...

Showing results 41-60

Inbound Call Rep information

See salary details

$12

$17

$23

How much do inbound call rep jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for inbound call rep in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What is an inbound call rep?

An Inbound Call Rep, or Inbound Call Representative, is a customer service professional who handles incoming calls from customers or clients. Their primary responsibilities include answering questions, resolving issues, processing orders, and providing information about products or services. Inbound Call Reps are often the first point of contact for customers seeking support, so strong communication and problem-solving skills are essential. They typically work in call centers for various industries such as retail, banking, telecommunications, or healthcare.

What are the key skills and qualifications needed to thrive as an inbound call rep, and why are they important?

To thrive as an Inbound Call Rep, you need strong verbal communication skills, active listening, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, problem-solving abilities, and a positive attitude are standout soft skills for handling diverse customer inquiries. These skills ensure efficient issue resolution, high customer satisfaction, and effective call handling in a fast-paced environment.

What are some common challenges faced by inbound call reps, and how can they be addressed?

Inbound Call Reps often encounter high call volumes and must handle a wide variety of customer inquiries or concerns, sometimes from frustrated callers. Staying calm and maintaining professionalism during stressful interactions is crucial. Effective training, supportive team members, and access to clear knowledge bases help reps resolve issues efficiently. Regular feedback and opportunities for skill development also assist in overcoming challenges and improving performance.

What is the difference between Inbound Call Rep vs Customer Service Representative?

AspectInbound Call RepCustomer Service Representative
Primary RoleHandle incoming calls to assist customers, process orders, or provide supportAssist customers with inquiries, complaints, and product or service information
Work EnvironmentCall centers, remote work, customer support departmentsCall centers, retail, online support, various industries
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, patience
Common CertificationsNone typically required, customer service trainingNone typically required, customer service training

Both roles involve assisting customers via phone, often in call center settings, and require strong communication skills. The main difference is that Inbound Call Reps primarily handle incoming calls related to orders or support, while Customer Service Representatives may also handle inquiries through multiple channels, including email or chat. Both positions are essential in customer support and share similar skill requirements.

More about Inbound Call Rep jobs

What cities are hiring for Inbound Call Rep jobs?

Cities with the most Inbound Call Rep job openings:

What are popular job titles related to Inbound Call Rep jobs?

For Inbound Call Rep jobs, the most frequently searched job titles are:

Infographic showing various Inbound Call Rep job openings in the United States as of September 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,051 per year, or $17.3 per hour.

Inbound Call Center Representative

Palm Beach Gardens, FL

Mavis Tire Supply
Motor Vehicle Parts Manufacturing • 10K+ employees

$50K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Mavis Tire rating

4.4

Company rating: 4.4 out of 10

Mavis Tire

Based on 393 frontline employees who took The Breakroom Quiz

The best things about working at Mavis Tire

  • 80%

    80% say they get paid time off

    say they get paid time off

  • 72%

    72% say they have respectful managers

    say they have respectful managers

  • 66%

    66% say their health insurance is affordable

    say their health insurance is affordable

Featured by Mavis Tire, based on 393 Breakroom Quiz responses from their frontline employees


Job description

Inbound Sales RepresentativePay: $55,000–$70,000/year (Base Pay + Weekly Uncapped Commission)Introductory Bonus: $2400 over eight weeks (terms apply)Job Type: Full-time, In-person | 5-Day WorkweekBuild a High-Earning Sales Career with Stability and SupportWhat You'll Do & Why You'll Love ItAs an Inbound Sales Representative, you'll handle incoming calls from customers actively searching for tire and automotive service solutions. Using our proven sales process, you will guide customers to the right products, convert inquiries into scheduled appointments, and deliver exceptional customer experience with no traditional cold calling.Your Key Responsibilities:Guide Customers to Solutions: Answer incoming calls, identify customer needs, and clearly explain service options to help them make informed purchasing decisions.Drive Appointments: Use a structured sales process to convert inbound inquiries into scheduled appointments while meeting individual performance goals.Deliver Great Service: Provide a professional, friendly, and helpful experience that creates promotors of the Mavis brand.What We Offer:Inbound Leads Only: Work exclusively with customers who are already reaching out to Mavis-no cold calling.Strong Earning Potential: Enjoy weekly uncapped commission, plus an eligible $2,400 introductory bonus paid over your first 8 weeks (terms apply).Paid Training & Onboarding: Master our products, systems, and sales process through comprehensive paid training before taking calls independently.Structured Schedule: Work a stable 5-day workweek (includes one weekend day: Saturday or Sunday).Comprehensive Benefits: Access health, dental, and vision coverage, life insurance, 401(k) with company match, plus paid vacation, holidays, and sick time.What We're Looking For6+ months of experience in sales, customer service, retail, hospitality, or a related customer-facing role.Strong communication skills and a customer-focused approach.A motivated, dependable team player who is comfortable working toward sales goals.Availability to work a five-day schedule, including one weekend day (Saturday or Sunday).Must be at least 21 years of age.Automotive experience is not required -- we'll provide the training you need to succeed.Ready to Join Team Mavis?Apply Online: www.mavis.com/careersCall Recruitment Directly: 844-375-3995  Mavis is an Equal Opportunity EmployerConsistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting HRConnect@mavistire.com. We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to HRConnect@mavistire.com. #ZR
Job Posted by ApplicantPro

Company Description

Mavis is a national leader in tire and automotive services, boasting a family of brands which include Mavis Discount Tire, Mavis Tires & Brakes, Midas, Express Oil Change & Tire Engineers, Brakes Plus, Tire Kingdom, NTB (National Tire & Battery), Town Fair Tire, and Tuffy. From tires, oil changes, brakes, alignments, and batteries, to suspensions, exhaust work, and state inspections, we deliver it all with the same honest, community-first service that we’ve been known for since 1949. With more than 3,500 owned and franchised retail locations across the U.S. and Canada, Mavis serves millions of drivers each year, with a commitment to dependability, safety, convenience, and value.

We're always looking for Team Members to share our commitment to being the most dependable partner for all car owners. Come join us today!


Working at Mavis Tire

Perks for frontline workers

From Mavis Tire, via Breakroom

  • Health Insurance

  • Dental Insurance

  • Vision Insurance

  • Life Insurance

  • 401(k)

  • Vacation Time

  • Paid Time Off

About Mavis Tire, in their own words

From Mavis Tire

What began as Vic’s Cycle Shop in 1949 - a humble bike repair stand in Westchester County, New York - grew into a small chain of tire shops. In 1972, that local enterprise was rebranded as Mavis Tire Supply (inspired by its founders, Marion + Victor Sorbaro), becoming one of New York’s first multi-brand tire dealers. Through the 1970s and ’80s, Mavis was focused on delivering value-oriented service, and expanding carefully across the Northeast under the Sorbaro family’s leadership.

In 2018, Mavis Tire Supply merged with Express Oil Change & Tire Engineers and Brakes Plus to create a new national automotive care platform. The resulting company, Mavis Tire Express Services Corp., known as Mavis, continued to deliver value-oriented, best-in-class service and marked the beginning of a new phase of accelerated growth.

Today, Mavis is a national leader in tire and automotive services, boasting a family of brands which include Mavis Discount Tire, Mavis Tires & Brakes, Midas, Express Oil Change & Tire Engineers, Brakes Plus, Tire Kingdom, NTB (National Tire & Battery), Town Fair Tire, and Tuffy. From tires, oil changes, brakes, alignments, and batteries, to suspensions, exhaust work, and state inspections, we deliver it all with the same honest, community-first service that we’ve been known for since 1949. With more than 3,500 owned and franchised retail locations across the U.S. and Canada, Mavis serves millions of drivers each year, with a commitment to dependability, safety, convenience, and value.

Company values

From Mavis Tire

At Mavis, we understand that our people are, and always will be, our greatest asset. For over seventy years, our people have built the customer relationships that have allowed Mavis to become a leader in the industry. We stand for putting our customers first, delivering the highest quality service and treating every member of our team with the utmost respect. Today -- as we continue to grow -- we stand ready to welcome new talented and dedicated members to Team Mavis!

On Team Mavis, we believe knowledge is horsepower. We have a Training & Development team that helps provide live, in-person training on the skills and knowledge our team members need to learn, improve and advance with the company. Mavis is founded on over seventy-five years of promotion, and provide our team members the guidance and support they need to achieve their career goals.

Diversity and inclusion statement

From Mavis Tire

Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available at HRConnect@mavistire.com.

We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state, and local laws. If you believe you require such assistance for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to HRConnect@mavistire.com.


What Mavis Tire employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom