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Inbound Call Experts Jobs (NOW HIRING)

RemX

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Inbound Call Center Representative

Johns Creek, GA · On-site

$20/hr

Handle a high volume of inbound and/or outbound customer calls with professionalism and efficiency ... Our Recruiters are experts in their specialized fields and understand that making the right match ...

RemX

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Inbound Health Insurance Agent - Remote

Charlotte, NC · Remote

$21 - $28/hr

Provide excellent customer service in a primarily inbound call environment. * Educate customers on ... Our Recruiters are experts in their specialized fields and understand that making the right match ...

Service Experts

Customer Service Representative IV

New York, NY · On-site

$17.50 - $23.75/hr

Provides direct monitoring of inbound and outbound call performance to mentor and ensure quality ... Maintain good customer relations and ensure that all calls meet Service Experts' standards * Handle ...

Vitu

Customer Care Specialist II (Remote)

$20 - $23/hr

... experts as required to ensure prompt and effective resolution. Key Responsibilities * Receive and respond to customer requests via the inbound call queue and support ticketing systems. * Provide an ...

WIVERSE

Customer Care Specialist

$22 - $25/hr

... experts to ensure a swift and effective resolution. The Customer Care Specialist I serves as the ... Receive and respond to customer requests via the inbound call queue and support ticketing systems.

RemX

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Licensed Health Agents Remote

Richmond, VA · Remote

$21 - $23/hr

Provide excellent customer service in a primarily inbound call environment. * Educate customers on ... Our Recruiters are experts in their specialized fields and understand that making the right match ...

RemX

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Sales/Retention Agent

Augusta, GA · On-site

$17/hr

This is an inbound call center position. Customer Service Retention & Sales Representative Location ... Our Recruiters are experts in their specialized fields and understand that making the right match ...

Vitu, Inc.

Customer Support Specialist I (Remote)

$19 - $21/hr

Job Summary The Customer Support Specialist helps customers via an inbound call queue, support ... Refers complex, unexpected, or recurring issues to internal experts as required to ensure prompt ...

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Inbound Call Experts information

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How much do inbound call experts jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for inbound call experts in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is an inbound call expert?

An Inbound Call Experts job involves handling incoming customer calls to provide support, answer inquiries, troubleshoot issues, or assist with sales. These professionals must have strong communication skills, product knowledge, and problem-solving abilities. Their main goal is to ensure customer satisfaction and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as an inbound call expert?

To thrive as an Inbound Call Expert, you need strong communication skills, active listening abilities, and customer service experience, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is commonly required, and some employers may prefer relevant customer service certifications. Patience, problem-solving skills, and a positive attitude make individuals stand out in this role. These skills are crucial for ensuring high customer satisfaction, efficiently addressing inquiries, and effectively representing the company in every interaction.

What are some typical challenges inbound call experts face in their daily work, and how can they handle them effectively?

Inbound Call Experts frequently encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly adapting to changing service protocols or promotions. To navigate these, experts rely on strong time management, resilience under pressure, and access to up-to-date product knowledge and training resources. Many teams offer ongoing support, coaching, and peer collaboration to help handle complex or escalated calls. By maintaining professionalism, staying calm, and making use of available resources, Inbound Call Experts can turn challenging situations into positive customer experiences and develop valuable skills for career advancement.

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What job categories do people searching Inbound Call Experts jobs look for?

The top searched job categories for Inbound Call Experts jobs are:

Inbound Call Experts jobs near you
Infographic showing various Inbound Call Experts job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,462 per year, or $16.6 per hour.

Inbound Call Center Representative

RemX

Johns Creek, GA • On-site

$20/hr

Full-time

Medical, Dental, Vision

Posted 4 days ago

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Job description

Hours: Need availability Monday-Friday 8am-8pm with Rotating Saturdays 8a-5p

Pay: $20hr

Type: Direct Hire - Perm

Responsibilities:

  • Handle a high volume of inbound and/or outbound customer calls with professionalism and efficiency
  • Assist customers with everyday banking needs, including:
    • Account balances, transactions, and general inquiries
    • Online and mobile banking support
    • Debit/credit card concerns (activation, disputes, fraud alerts)
    • Basic product information (checking, savings, loans, etc.)
  • Accurately document all customer interactions in system records
  • Resolve issues on first contact whenever possible; escalate complex situations when needed
  • Identify opportunities to educate customers or recommend appropriate banking solutions
  • Meet performance goals related to call quality, productivity, and customer satisfaction
  • Follow all compliance, security, and privacy guidelines to protect customer information


Requirements:

  • High school diploma or equivalent
  • High volume call center experience
  • 1+ year of customer service or call center experience
  • Strong communication and active listening skills
  • Ability to multitask and navigate multiple systems efficiently
  • Basic computer proficiency (Microsoft Office, CRM tools, or similar)
  • Banking experience preferred
  • Reliable, detail-oriented, and able to work in a fast-paced


Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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