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Inbound Call Experts Jobs (NOW HIRING)

RemX

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Banking Call Center Specialist (Direct Hire)

Alpharetta, GA · On-site

$20/hr

Handle high-volume inbound/outbound calls (100+ calls per day) * Assist customers with banking ... Our Recruiters are experts in their specialized fields and understand that making the right match ...

RemX

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Bank Call Center Support

Alpharetta, GA · On-site

$20/hr

RemX is seeking a Customer Support Specialist to handle high-volume inbound and outbound calls ... Our Recruiters are experts in their specialized fields and understand that making the right match ...

Air Experts

Customer Service Rep / Dispatch

Lake Como, NJ · On-site

$20 - $25/hr

Company Name Air Experts Overview Pay: $20.00 - $25.00 per hour: plus incentives Schedule: 12pm to ... Prior experience in a customer service or call center environment * Proficiency with Microsoft ...

Lowe's

Market Delivery Asst. Manager - XDT

Boyce, LA

... inbound call monitoring, customer service escalations, issue identification and resolution and ... trade experts and providing disaster relief to communities in need. For more information, visit ...

Lowe's

Market Delivery Asst. Manager - XDT

Boyce, LA · On-site

... inbound call monitoring, customer service escalations, issue identification and resolution and ... trade experts and providing disaster relief to communities in need. For more information, visit ...

Air Experts

Customer Service Rep / Dispatch

Lake Como, NJ · On-site

$20 - $25/hr

Air Experts Overview: Pay: $20.00 - $25.00 per hour: plus incentives Schedule: 12pm to 8pm OR 1pm ... Deliver exceptional customer service through inbound and outbound calls. You'll manage scheduling ...

ARStrat LLC

Step in during peak periods to assist with inbound calls, patient registration, appointment ... S. and India. We're more than revenue cycle experts--we're a mission-driven team dedicated to ...

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Inbound Call Experts information

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How much do inbound call experts jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for inbound call experts in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is an inbound call expert?

An Inbound Call Experts job involves handling incoming customer calls to provide support, answer inquiries, troubleshoot issues, or assist with sales. These professionals must have strong communication skills, product knowledge, and problem-solving abilities. Their main goal is to ensure customer satisfaction and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as an inbound call expert?

To thrive as an Inbound Call Expert, you need strong communication skills, active listening abilities, and customer service experience, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is commonly required, and some employers may prefer relevant customer service certifications. Patience, problem-solving skills, and a positive attitude make individuals stand out in this role. These skills are crucial for ensuring high customer satisfaction, efficiently addressing inquiries, and effectively representing the company in every interaction.

What are some typical challenges inbound call experts face in their daily work, and how can they handle them effectively?

Inbound Call Experts frequently encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly adapting to changing service protocols or promotions. To navigate these, experts rely on strong time management, resilience under pressure, and access to up-to-date product knowledge and training resources. Many teams offer ongoing support, coaching, and peer collaboration to help handle complex or escalated calls. By maintaining professionalism, staying calm, and making use of available resources, Inbound Call Experts can turn challenging situations into positive customer experiences and develop valuable skills for career advancement.

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Inbound Call Experts jobs near you
Infographic showing various Inbound Call Experts job openings in the United States as of September 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,462 per year, or $16.6 per hour.

Banking Call Center Specialist (Direct Hire)

Alpharetta, GA • On-site

RemX
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about RemXexternal

$20/hr

Full-time

Medical, Dental, Vision

Re-posted 8 days ago

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Job description

Schedule:

  • Monday – Friday
  • Rotating Saturdays (2–3 per month)
  • Hours: 8:00 AM – 8:00 PM EST

Pay: $20/hour
Work Type: Fully Onsite

Position Overview

We are seeking detail-oriented and customer-focused Call Center Specialists with a background in banking or financial services to join their team. In this role, you will serve as a critical point of contact for customers, handling a high volume of calls related to account inquiries, transactions, and banking products.

The ideal candidate understands banking operations, compliance, and customer expectations within a financial institution. This role requires someone who can confidently navigate sensitive financial conversations, maintain accuracy, and consistently meet performance metrics in a fast-paced environment.

Key Responsibilities

  • Handle high-volume inbound/outbound calls (100+ calls per day)
  • Assist customers with banking-related inquiries (accounts, transactions, online banking, etc.)
  • Ensure adherence to banking regulations, privacy standards, and compliance policies
  • Resolve customer issues efficiently while maintaining professionalism
  • Meet/exceed KPIs including call quality, productivity, and customer satisfaction
  • Accurately document interactions in internal systems

Required:

  • 1+ year call center experience in a high-volume environment (100 calls/day preferred; 50+ considered)
  • Experience working with metrics/KPIs
  • Strong attention to detail and ability to handle sensitive information
  • Excellent communication and multitasking skills
  • Agile and adaptable in a fast-paced setting

Preferred:

  • Banking or financial services experience strongly preferred
  • Understanding of financial products, transactions, or account servicing
  • If no banking experience, strong retail/customer service background may be considered

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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