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Inbound Call Experts Jobs (NOW HIRING)

... inbound calls in a fast-paced call center environment. * Accurately authenticate clients, follow ... On-the-job training (OJT) provided by certified mentors and subject matter experts.

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... inbound call monitoring, customer service escalations, issue identification and resolution and ... trade experts and providing disaster relief to communities in need. For more information, visit ...

... experts, and/or the Service Manager. * Participate in the After Hours Emergency Call Program including maintaining the Inbound Call Service log during that time. Procedures, Resources and Tools

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How much do inbound call experts jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for inbound call experts in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Inbound Call Experts position, and why are they important?

To thrive as an Inbound Call Expert, you need strong communication skills, active listening abilities, and customer service experience, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is commonly required, and some employers may prefer relevant customer service certifications. Patience, problem-solving skills, and a positive attitude make individuals stand out in this role. These skills are crucial for ensuring high customer satisfaction, efficiently addressing inquiries, and effectively representing the company in every interaction.

What is an Inbound Call Experts job?

An Inbound Call Experts job involves handling incoming customer calls to provide support, answer inquiries, troubleshoot issues, or assist with sales. These professionals must have strong communication skills, product knowledge, and problem-solving abilities. Their main goal is to ensure customer satisfaction and resolve issues efficiently.

What are some typical challenges Inbound Call Experts face in their daily work, and how can they handle them effectively?

Inbound Call Experts frequently encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly adapting to changing service protocols or promotions. To navigate these, experts rely on strong time management, resilience under pressure, and access to up-to-date product knowledge and training resources. Many teams offer ongoing support, coaching, and peer collaboration to help handle complex or escalated calls. By maintaining professionalism, staying calm, and making use of available resources, Inbound Call Experts can turn challenging situations into positive customer experiences and develop valuable skills for career advancement.

More about Inbound Call Experts jobs
Infographic showing various Inbound Call Experts job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,462 per year, or $16.6 per hour.

Internal Sales Consultant - Life

Corebridgefinancial

Houston, TX โ€ข Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago


Job description

Who We Are
At Corebridge Financial, we believe action is everything. That's why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.
We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life:

  • We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners.
  • We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders.
  • We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future.
  • We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.

Who You'll Work With

This is an excellent position for someone looking for a career in financial sales and to join a growing team with a top tier annuity provider. As an Associate on our Inbound Call Team, you will use your excellent communication and sales skills to provide detailed product information and respond to agent inquiries. As a member of our team, you will have the opportunity to conduct work that is fulfilling and meaningful. This important and highly visible role is a "front-line" position that handles advisors' inquiries regarding product features, performance data, hypothetical illustrations and literature requests. You are a sales ambassador providing our advisors exceptional experience on every call!
About the Role
The Internal Sales Consultant reports to an Internal Sales Manager and will work closely with other internal wholesalers, external wholesalers and advisors.


Responsibilities
Successfully complete training course learning about Corebridge Financial product lines, sales processes and systems
Become subject matter experts onAnnuities and product lines. Acclimate to continuous updates and changes to products and firms rules of engagement
Proactively learn aspects of the retirement industry and how business is conducted in the 3 major Financial Planning channels (Financial Institutions, Independent Financial Advisors, and Wire House firms)
Handle inbound calls in rapid succession, simultaneously utilizing up the Corebridge Financial systems, while striving to handle every customer interaction as successfully as possible
Build rapport with internal departments and external sales contacts to achieve sales goals

Skills and Qualifications
Strong sales skills
Excellent communications skills, both verbal and written
Strong Analytical skills
Ability to learn new skills in a short amount of time
Ability to prioritize responsibilities and multitask throughout the day
Banking and/or financial services experience preferred, but not required
Prior call or sales experience a plus
Flexibility for multiple shifts a must! Shift Start Times 5 AM to 8 AM
Bachelor's Degree preferred but not required
FINRA licenses preferred but not required

Work Location

This position is based in Corebridge Financial's Houston, TX office and is subject to our hybrid working policy, which gives colleagues the benefits of working both in an office and remotely.

#LI-ST1 #HYBRID

This role is deemed a "covered associate" under SEC Rule 206(4)-5, 17 CFR 275.206(4)-5, Political contributions by certain investment advisers, and other federal and state pay-to-play rules. Candidates for the role must not have made any political contributions that, under 17 CFR 275.206(4)-5 or other federal or state pay-to-play regulations, would disqualify the candidate or Corebridge Financial from conducting Corebridge Financial's business, or that would otherwise create a conflict of interest for Corebridge Financial. Applicants who are selected to move forward with the application process will be required to disclose all U.S. political contributions they and their household family members have made over the past two years.

Why Corebridge?
At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.
Benefit Offerings Include:

  • Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
  • Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
  • Employee Assistance Program: Confidential counseling services and resources are available to all employees.
  • Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
  • Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
  • Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.


Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.

We are an Equal Opportunity Employer
Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.
Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to TalentandInclusion@corebridgefinancial.com. Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law.
We will consider for employment qualified applicants with criminal histories, consistent with applicable law.

To learn more please visit: www.corebridgefinancial.com

Functional Area:

SM - Sales & MarketingEstimated Travel Percentage (%):Relocation Provided:American General Life Insurance Company