Ann Arbor, MI · On-site
$18 - $28/hr
Comfortable handling inbound call volume without relying on a script ABOUT US Proudly serving Ann ... team of experts can thrive. Join us and build a lasting career where your dedication is truly ...
Ann Arbor, MI · On-site
$18 - $28/hr
Comfortable handling inbound call volume without relying on a script ABOUT US Proudly serving Ann ... team of experts can thrive. Join us and build a lasting career where your dedication is truly ...
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South Charleston, WV · On-site
$17/hr (+ commission)
This is an inbound call center position. Customer Service Retention & Sales Representative Location ... Our Recruiters are experts in their specialized fields and understand that making the right match ...
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South Charleston, WV · On-site
$17/hr (+ commission)
This is an inbound call center position. Customer Service Retention & Sales Representative Location ... Our Recruiters are experts in their specialized fields and understand that making the right match ...
$22 - $24/hr
Job Summary The Customer Support Specialist helps customers via an inbound call queue, support ... Refers complex, unexpected, or recurring issues to internal experts as required to ensure prompt ...
$22 - $24/hr
Job Summary The Customer Support Specialist helps customers via an inbound call queue, support ... Refers complex, unexpected, or recurring issues to internal experts as required to ensure prompt ...
Richmond, VA · On-site
$19 - $22/hr
Job Summary The Customer Support Specialist helps customers via an inbound call queue, support ... Refers complex, unexpected, or recurring issues to internal experts as required to ensure prompt ...
Richmond, VA · On-site
$19 - $22/hr
Job Summary The Customer Support Specialist helps customers via an inbound call queue, support ... Refers complex, unexpected, or recurring issues to internal experts as required to ensure prompt ...
Richmond, VA · On-site
$19 - $22/hr
Job Summary The Customer Support Specialist helps customers via an inbound call queue, support ... Refers complex, unexpected, or recurring issues to internal experts as required to ensure prompt ...
Richmond, VA · On-site
$19 - $22/hr
Job Summary The Customer Support Specialist helps customers via an inbound call queue, support ... Refers complex, unexpected, or recurring issues to internal experts as required to ensure prompt ...
Irving, TX · On-site
$15.25 - $21/hr
Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts ... Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume ...
Irving, TX · On-site
$15.25 - $21/hr
Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts ... Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume ...
Irving, TX · On-site
$15.25 - $21/hr
Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts ... Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume ...
Irving, TX · On-site
$15.25 - $21/hr
Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts ... Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume ...
Meriden, CT · On-site
$15.25 - $19/hr
Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts ... Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume ...
Meriden, CT · On-site
$15.25 - $19/hr
Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts ... Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume ...
Irving, TX · On-site
$15 - $18.75/hr
Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts ... Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume ...
Irving, TX · On-site
$15 - $18.75/hr
Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts ... Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume ...
Meriden, CT · On-site
$15.50 - $19.50/hr
Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts ... Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume ...
Meriden, CT · On-site
$15.50 - $19.50/hr
Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts ... Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume ...
Set clear expectations and run one-on-ones, call coaching, pipeline reviews, and performance ... leaders and industry experts. WE support our team members through affinity groups and a ...
Set clear expectations and run one-on-ones, call coaching, pipeline reviews, and performance ... leaders and industry experts. WE support our team members through affinity groups and a ...
$16.50 - $20.50/hr
Our industry-leading experts in engineering and consulting are committed to driving positive change ... The majority of the workday will involve handling back-to-back inbound and outbound calls with ...
$16.50 - $20.50/hr
Our industry-leading experts in engineering and consulting are committed to driving positive change ... The majority of the workday will involve handling back-to-back inbound and outbound calls with ...
Irving, TX · On-site
$15 - $18.75/hr
Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts ... Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume ...
Irving, TX · On-site
$15 - $18.75/hr
Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts ... Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume ...
Tampa, FL · On-site
$15 - $19/hr
Our industry-leading experts in engineering and consulting are committed to driving positive change ... The majority of the workday will involve handling back-to-back inbound and outbound calls with ...
Tampa, FL · On-site
$15 - $19/hr
Our industry-leading experts in engineering and consulting are committed to driving positive change ... The majority of the workday will involve handling back-to-back inbound and outbound calls with ...
Tampa, FL · On-site
$14.50 - $18.25/hr
Our industry-leading experts in engineering and consulting are committed to driving positive change ... The majority of the workday will involve handling back-to-back inbound and outbound calls with ...
Tampa, FL · On-site
$14.50 - $18.25/hr
Our industry-leading experts in engineering and consulting are committed to driving positive change ... The majority of the workday will involve handling back-to-back inbound and outbound calls with ...
Tampa, FL · On-site
$15 - $19/hr
Our industry-leading experts in engineering and consulting are committed to driving positive change ... The majority of the workday will involve handling back-to-back inbound and outbound calls with ...
Tampa, FL · On-site
$15 - $19/hr
Our industry-leading experts in engineering and consulting are committed to driving positive change ... The majority of the workday will involve handling back-to-back inbound and outbound calls with ...
Maitland, FL · On-site
$15 - $19/hr
Our industry-leading experts in engineering and consulting are committed to driving positive change ... The majority of the workday will involve handling back-to-back inbound and outbound calls with ...
Maitland, FL · On-site
$15 - $19/hr
Our industry-leading experts in engineering and consulting are committed to driving positive change ... The majority of the workday will involve handling back-to-back inbound and outbound calls with ...
Maitland, FL · On-site
$14.75 - $18.50/hr
Our industry-leading experts in engineering and consulting are committed to driving positive change ... The majority of the workday will involve handling back-to-back inbound and outbound calls with ...
Maitland, FL · On-site
$14.75 - $18.50/hr
Our industry-leading experts in engineering and consulting are committed to driving positive change ... The majority of the workday will involve handling back-to-back inbound and outbound calls with ...
Maitland, FL · On-site
$14.75 - $18.50/hr
Our industry-leading experts in engineering and consulting are committed to driving positive change ... The majority of the workday will involve handling back-to-back inbound and outbound calls with ...
Maitland, FL · On-site
$14.75 - $18.50/hr
Our industry-leading experts in engineering and consulting are committed to driving positive change ... The majority of the workday will involve handling back-to-back inbound and outbound calls with ...
Be Seen First
Ongoing coaching and development support About the Role In this inbound call center position, you ... Our Recruiters are experts in their specialized fields and understand that making the right match ...
Quick apply
Be Seen First
Ongoing coaching and development support About the Role In this inbound call center position, you ... Our Recruiters are experts in their specialized fields and understand that making the right match ...
$10.10 - $11.56
4% of jobs
$11.56 - $13.02
10% of jobs
$14.02 is the 25th percentile. Wages below this are outliers.
$13.02 - $14.49
16% of jobs
The median wage is $15.78 / hr.
$14.49 - $15.95
23% of jobs
$15.95 - $17.42
17% of jobs
$17.85 is the 75th percentile. Wages above this are outliers.
$17.42 - $18.88
17% of jobs
$18.88 - $20.35
4% of jobs
$20.35 - $21.81
6% of jobs
$21.81 - $23.27
1% of jobs
$23.27 - $24.74
0% of jobs
$24.74 - $26.20
1% of jobs
$10
$16
$26
An Inbound Call Experts job involves handling incoming customer calls to provide support, answer inquiries, troubleshoot issues, or assist with sales. These professionals must have strong communication skills, product knowledge, and problem-solving abilities. Their main goal is to ensure customer satisfaction and resolve issues efficiently.
To thrive as an Inbound Call Expert, you need strong communication skills, active listening abilities, and customer service experience, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is commonly required, and some employers may prefer relevant customer service certifications. Patience, problem-solving skills, and a positive attitude make individuals stand out in this role. These skills are crucial for ensuring high customer satisfaction, efficiently addressing inquiries, and effectively representing the company in every interaction.
Inbound Call Experts frequently encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly adapting to changing service protocols or promotions. To navigate these, experts rely on strong time management, resilience under pressure, and access to up-to-date product knowledge and training resources. Many teams offer ongoing support, coaching, and peer collaboration to help handle complex or escalated calls. By maintaining professionalism, staying calm, and making use of available resources, Inbound Call Experts can turn challenging situations into positive customer experiences and develop valuable skills for career advancement.
For Inbound Call Experts jobs, the most frequently searched job titles are:
Ann Arbor, MI • On-site
$18 - $28/hr
Full-time
Re-posted 17 days ago
Fathom Plumbing Solutions is seeking a dedicated part-time Plumbing Customer Service Rep to join our team in Ann Arbor, MI. This in-office, part-time position offers an hourly wage ranging from $18 to $28, depending on experience and skills.
Benefits:
THE GROWTH YOU HELP PROVIDE AS A PLUMBING CUSTOMER SERVICE REP
This is a part-time role, with shifts scheduled during business hours, Monday through Friday, from 7:30 AM to 4:30 PM. All work is performed in our Ann Arbor, MI office.
In this position, you will be responsible for answering inbound calls and web inquiries, capturing job details accurately, and providing information about our services to customers. You will coordinate a two-week forward-looking schedule and dispatch technicians based on priority, location, and expertise. Daily tasks include communicating schedule changes to the field team, entering jobs and maintaining detailed notes within ServiceTitan, following up on estimates, assisting with invoices and QuickBooks coordination, and tracking key operational metrics. You will play an essential role in supporting both our customers and our field team.
OUR IDEAL PLUMBING CUSTOMER SERVICE REP
Preferred:
ABOUT US
Proudly serving Ann Arbor and Washtenaw County, we deliver top-quality plumbing solutions backed by a deep commitment to our team's success. We believe that exceptional service starts with a supportive work environment, which is why we invest in our people through mentorship, professional training, and clear paths for advancement. By offering competitive compensation and comprehensive benefits, we ensure our diverse team of experts can thrive. Join us and build a lasting career where your dedication is truly valued and your professional growth is our priority.
HOW TO JOIN US
We invite you to apply today using our convenient, mobile-friendly application. Start your application now and take the next step toward a rewarding career with our team.
Must have the ability to pass a background check and drug screening test.
