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Inbound Call Centre Agent Jobs (NOW HIRING)

Call Center Agent

Cincinnati, OH ยท On-site

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for managing a high volume of inbound and outbound calls, providing accurate information, resolving concerns, and maintaining detailed records of ...

Call Center Agent

Minneapolis, MN ยท On-site

$15.75 - $20.50/hr

Answer inbound calls promptly and professionally * Help customers with questions, concerns, or ... Call Center Agent with us!

Call Center Agent

Miami, FL ยท On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Familiarity with inbound and outbound customer service processes and phone systems. * Basic ...

Call Center Agent

South Jordan, UT ยท On-site

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Call Center Agent

South Charleston, WV ยท On-site

$13 - $17.25/hr

Call Center Agent We are hiring Call Center Agent with the following skillset Key Responsibilities ... Handle inbound and outbound retention-related calls. * Negotiate and process save/service order ...

Call Center Agent

South Jordan, UT ยท On-site

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Call Centre Agent

$15.25 - $20.25/hr

Call Centre Agent Salary: R23 000 per month Remote Recruitment is hiring a Call Centre Agent to ... Answer inbound calls and make outbound follow-up calls to customers * Log every conversation ...

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Call Center Agent

South Jordan, UT ยท On-site

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Call Center Agent

Washington, DC ยท On-site

$17 - $22.25/hr

Call Center Agent At Limitless East Marketing, we redefine possibilities through innovative, data ... Handle inbound and outbound customer calls professionally and courteously. * Provide accurate ...

Call Center Agent

South Jordan, UT ยท On-site

$14.25 - $18.75/hr

Call Center Agent Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Call Center Agent

Tampa, FL ยท On-site

$13.75 - $18/hr

Call Center Agent At Consider Posh Pro, we've got a knack for turning dull moments into dazzling ... You will handle inbound and outbound calls, address customer inquiries, resolve complaints, and ...

Call Center Agent

Bay City, MI

$13.75 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and ... The ideal candidate will be responsible for handling inbound and outbound calls, providing ...

Call Center Agent

$15.25 - $20.25/hr

Call Center Agent We are seeking a motivated and customer-focused Call Center Agent to join our ... The ideal candidate will handle inbound and outbound calls, assist customers with inquiries ...

Call Center Agent

Dallas, TX ยท On-site

$15 - $19.50/hr

Call Center Agent Swift7 Consultants is seeking a motivated and detail-oriented Call Center Agent ... Handle inbound and outbound customer calls in a professional manner * Provide clear and accurate ...

Call Center Agent

Bay City, MI ยท On-site

$12.50 - $16.50/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and ... The ideal candidate will be responsible for handling inbound and outbound calls, providing ...

Call Center Agent

Bay City, MI ยท On-site

$14 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and ... The ideal candidate will be responsible for handling inbound and outbound calls, providing ...

Showing results 21-40

Inbound Call Centre Agent information

See salary details

$11

$16

$28

How much do inbound call centre agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for inbound call centre agent in the United States is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $16.35 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call Centre Agent vs Customer Service Representative?

AspectInbound Call Centre AgentCustomer Service Representative
Primary RoleHandle incoming calls to assist customers, process orders, or resolve issues
Work EnvironmentCall centers, customer support departments
Required SkillsCommunication, problem-solving, product knowledge
Common CertificationsCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, often in call center settings, and require strong communication skills. Inbound Call Centre Agents focus specifically on handling incoming calls related to orders, inquiries, or support, while Customer Service Representatives may also handle other channels like email or chat. The roles are similar in credentials and work environment, but the Inbound Call Centre Agent role emphasizes phone-based interactions within call centers.

How do I become an inbound call centre agent with no experience?

To become an inbound call centre agent with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers offer on-the-job training, so having a high school diploma or equivalent and basic computer skills can help you get started; certifications in customer service or call center software can also improve your chances.

What does an inbound call centre agent do?

An inbound call centre agent handles incoming calls from customers to provide support, answer questions, process orders, or resolve issues. They use communication skills and may utilize customer relationship management (CRM) software to document interactions and ensure customer satisfaction.

What cities are hiring for Inbound Call Centre Agent jobs?

Cities with the most Inbound Call Centre Agent job openings:

What states have the most Inbound Call Centre Agent jobs?

States with the most job openings for Inbound Call Centre Agent jobs include:

What are popular job titles related to Inbound Call Centre Agent jobs?

For Inbound Call Centre Agent jobs, the most frequently searched job titles are:

Call Center Agent

Cincinnati, OH โ€ข On-site

$14.50 - $19/hr

Other

Posted 11 days ago


Job description

Call Center Agent

We are seeking a dedicated and dynamic Call Center Agent to join our customer service team. In this role, you will be the front line of communication between our company and our valued customers, ensuring that their needs are met with professionalism, efficiency, and a positive attitude. The ideal candidate will possess excellent communication skills, patience, and the ability to handle a variety of customer inquiries and issues in a calm and efficient manner. As a Call Center Agent, you will be responsible for managing a high volume of inbound and outbound calls, providing accurate information, resolving concerns, and maintaining detailed records of customer interactions.

Key Responsibilities

  • Handle inbound and outbound customer calls promptly and professionally.
  • Provide accurate information about products, services, and policies.
  • Resolve customer complaints and issues efficiently to ensure satisfaction.
  • Document all customer interactions and maintain detailed records.
  • Identify and escalate priority issues to the appropriate departments.
  • Follow up with customers to ensure their concerns have been addressed.

Requirements

  • High school diploma or equivalent; further education is a plus.
  • Excellent verbal communication and listening skills.
  • Ability to remain calm and patient under pressure.
  • Strong problem-solving and critical-thinking abilities.
  • Proficient with computer systems and data entry.

Competitive salary package

Opportunities for professional growth and career advancement

Collaborative and innovative work environment

Skill development through hands-on experience and mentorship

Exposure to diverse projects and industry-leading clients