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Inbound Call Centre Agent Jobs in Saskatchewan (NOW HIRING)

We An-Ser

Call Centre Agent

Regina, SK · On-site

$17/hr

Full Time Call Centre AgentLocation: Regina, SK (In- Office)Compensation: $17/hr (+ benefits)Love ... We provide essential inbound communication support for medical offices, professional services ...

AFG Inc

CA$850/wk

We are welcoming participants from all backgrounds, including anyone looking for call centre agent roles, to take part in upcoming focus group research studies. These may involve online discussions ...

AFG Inc

CA$850/wk

We are welcoming participants from all backgrounds, including anyone looking for call centre agent roles, to take part in upcoming focus group research studies. These may involve online discussions ...

Brandt Tractor Ltd

Call Center Supervisor

Regina, SK · On-site

The Call Center Supervisor is responsible for leading a 24/7 team to deliver exceptional customer service, drive sales performance, and support operational goals. The role focuses on team development ...

We An-Ser

Client Care Representative

Regina, SK · On-site

$17/hr

Not every call center job changes someone's day. This one can. We are looking for people who ... We provide professional inbound communication services as the trusted first point of contact for ...

AFG Inc

CA$850/wk

We are welcoming participants from all backgrounds, including anyone looking for customer service representative or customer service agent roles, to take part in upcoming market research studies.

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All JobsInbound Call Centre Agent JobsInbound Call Centre Agent Jobs in Saskatchewan

Inbound Call Centre Agent information

What is the difference between Inbound Call Centre Agent vs Customer Service Representative?

AspectInbound Call Centre AgentCustomer Service Representative
Primary RoleHandle incoming calls to assist customers, process orders, or resolve issues
Work EnvironmentCall centers, customer support departments
Required SkillsCommunication, problem-solving, product knowledge
Common CertificationsCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, often in call center settings, and require strong communication skills. Inbound Call Centre Agents focus specifically on handling incoming calls related to orders, inquiries, or support, while Customer Service Representatives may also handle other channels like email or chat. The roles are similar in credentials and work environment, but the Inbound Call Centre Agent role emphasizes phone-based interactions within call centers.

How do I become an inbound call centre agent with no experience?

To become an inbound call centre agent with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers offer on-the-job training, so having a high school diploma or equivalent and basic computer skills can help you get started; certifications in customer service or call center software can also improve your chances.

What does an inbound call centre agent do?

An inbound call centre agent handles incoming calls from customers to provide support, answer questions, process orders, or resolve issues. They use communication skills and may utilize customer relationship management (CRM) software to document interactions and ensure customer satisfaction.
Infographic showing various Inbound Call Centre Agent job openings in Saskatchewan as of September 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, and 10% Hybrid job distribution.

Call Centre Agent

Regina, SK • On-site

We An-Ser
See more jobs at We An-Serexternal

$17/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 22 days ago

Job description

Full Time Call Centre AgentLocation: Regina, SK (In-Office)Compensation: $17/hr (+ benefits)Love helping people but hate the pressure of sales? At We An-Ser, we do things differently. We provide essential inbound communication support for medical offices, professional services, property management, and more.Your day-today will be managing a high-volume of inbound calls and ensuring any message taken is captured efficiently with accuracy. To be set up for success, you will be trained on our internal advanced call processing systems and industry-leading tools. We are an inbound call center only, so telemarketing calls or sales solicitations are not part of the role.We are looking for dedicated, open-minded individuals who are looking for a long-term career and bring an upbeat tone, a strong command of English, and a typing speed of at least 35 WPM. Additionally, if you value punctuality and the kind of accountability essential to a lasting team, we would love to have you grow with us!Perks of the Role:Enjoy a consistent 4-day work week (10 hr shifts) for a true work-life balance.We are invested in you! We're looking for long-term employees, not temporary staff.Benefits includes medical, dental, vision, paid time off, and RRSP matching (waiting period may apply).Apply today!We An-Ser is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
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