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In Telus Jobs (NOW HIRING)

$230K - $275K/yr

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers ...

In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions. With a global team across North America, South ...

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values: We passionately ...

... in a digital world. TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed ...

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers ...

$170K - $185K/yr

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers ...

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values: * We passionately ...

TELUS International is looking for Ph.D. experts in the field of biology in genetics, virology, and/or microbiology.Task Description: To help us better understand the risks from biology-related ...

$168K - $210K/yr

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers ...

Director, Delivery

Charlottesville, VA · On-site

$160K - $216K/yr

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers ...

$132K - $165K/yr

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers ...

Vehicle Test Driver (Temporary)

Las Vegas, NV · On-site

$15.50 - $19.25/hr

TELUS Values: TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

TELUS Digital is the customer experience transformation partner to the world's most admired brands ... We craft real-world solutions in the moments that matter, from customer acquisition to lifelong ...

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How much do in telus jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for in telus in the United States is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telus employee, and why are they important?

To thrive at Telus, you generally need strong communication skills, customer service experience, and relevant educational background, such as a diploma or degree in your field. Familiarity with Telus systems, CRM platforms, and digital communication tools is often required, along with any role-specific certifications. Problem-solving abilities, adaptability, and a collaborative mindset are standout soft skills for success at Telus. These competencies are crucial to delivering excellent customer experiences and driving innovation in a dynamic telecommunications environment.

What is the difference between In Telus vs Customer Service Representative?

AspectIn TelusCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; customer service training
Work EnvironmentOffice or call center setting within TelusCall centers, retail stores, or remote
Industry UsageTelecommunications providerCustomer service across various industries
Common Search/ComparisonIn Telus vs Customer Service Representative

In Telus refers to employees working directly for the telecommunications company, often in roles like customer service, sales, or technical support. Customer Service Representative is a broader role found across many industries, including telecommunications. While both roles involve customer interaction, In Telus positions are specific to Telus, with industry-specific training and environment, whereas Customer Service Representatives may work for various companies and sectors.

What opportunities are available for career growth within Telus, and how does the company support professional development?

At Telus, employees have access to a variety of career advancement opportunities, including internal job postings, mentorship programs, and ongoing training initiatives. The company encourages continuous learning through workshops, online courses, and certifications relevant to both technical and non-technical roles. Team members are often supported by managers in setting development goals and are encouraged to explore cross-functional projects to broaden their experience. This supportive environment helps individuals grow their skills and advance within the organization.

What are In Telus jobs?

In Telus jobs refer to employment opportunities within TELUS, a Canadian telecommunications company. These roles span a wide variety of fields such as customer service, sales, technical support, IT, engineering, marketing, and management. Employees at TELUS often work in both office and remote environments, depending on the position. TELUS is known for its focus on innovation, customer experience, and a strong corporate culture, providing employees with growth and development opportunities.
More about In Telus jobs
What cities are hiring for In Telus jobs? Cities with the most In Telus job openings:
What states have the most In Telus jobs? States with the most job openings for In Telus jobs include:
Infographic showing various In Telus job openings in the United States as of June 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,970 per year, or $17.8 per hour.

Principal, Business Development - Healthcare

Telus Digital

Charlottesville, VA • On-site, Remote

$230K - $275K/yr

Full-time

Posted 8 days ago


TELUS Digital rating

7.6

Company rating: 7.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

92nd of 204 rated it services


Job description

Who We Are
Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location and Flexibility
This role will be in a Work From Near (Hybrid) capacity based in one of the following offices: Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC, OR in a Work From Anywhere (Remote) capacity with travel to clients and TELUS Digital Solutions offices expected.
The Opportunity
The Principal, Business Development role is responsible for leading relationships with key strategic accounts and for cultivating relationships with key prospective accounts. This role will focus on our Healthcare industry vertical. The Principal will ensure that all aspects of account work, from strategic development to execution, exceed client expectations. While working with Business Development and Marketing leadership on a combination of product, brand, market, and sales strategies, the Principal will coordinate new leads, field new business opportunities, and win new business.
TELUS Digital Solutions' Business Development team encompasses a range of skilled professionals who drive innovation and growth on the front lines of client engagement. As a team, we rally around three distinct areas in the client journey map: Prospecting, Pursuit, and Expansion. A few responsibilities across our team include: identifying new relationships and opportunities, nurturing ongoing relationships with client partners, contracting agreements, writing proposals, pitching our services to prospective clients, and more.
Responsibilities
  • The primary KPI for this role will be revenue growth (measured in both new logos and growth of existing accounts) alongside client satisfaction scores and team health on managed accounts.
  • Identify target accounts to optimize services and communicate TELUS Digital's capabilities to clients
  • Competently articulate product features to implement technology solutions successfully
  • You'll collaborate with our Solutions Architects and Product teams to craft executive-level proposals, pitches, and SOWs for prospective and existing clients
  • Cultivate and extend existing C-level relationships with current clients
  • You'll team up with our delivery leadership to respond to opportunities and team-sell through RFP responses or other types of sales cycles
  • Advise TELUS Digital's internal teams on industry and vendor trends to remain well-positioned to assist our clients
  • You must have the ability to travel up to 25% for client visits, pitches, and conferences

Competencies
  • Deep experience in a digital product professional services agency/consultancy engaged with F5000-level Healthcare client accounts
  • Balance of both growth strategy project work as well as operational project responsibilities, including digital transformation. In addition, the ideal candidate has had the opportunity to manage teams and multiple work streams
  • Ability to identify and characterize business issues, while demonstrating a 'nose for value' to discern what is important
  • Scope and plan underlying analyses that will yield critical answers to the questions at hand. Understand the required data to complete the analysis and procure them accordingly. Deliver timely, zero-defect execution of analysis. Leverage quantitative tools for the analytical "heavy lifting." Analyze data and translate findings into meaningful insights and recommendations
  • Ability to communicate effectively and succinctly, both verbally and on paper, and across all levels of an organization. The ideal candidate excels in client relationships/communication and possesses the executive presence to influence appropriate senior stakeholders

Bonus Points
  • An engineering or computer science degree/background
  • Master's Degree in Business Administration

Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
For more information on how we use your information, see our Privacy Policy.

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