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In Telus Jobs in California (NOW HIRING)

TELUS Digital

L4 Software Developer

Ontario, CA · On-site

$170 - $210/hr

Role Overview TELUS Digital is seeking a Senior Technical Lead (L4) to join our NCCS engineering team. This role is ideal for a hands‑on technical leader with strong experience in Java development ...

Telus Digital

Higher Education Summary TELUS Digital Salesforce Practice is seeking an experienced Education ... Requirements Bachelor's degree in Computer Science, Information Systems, Business, Education ...

The Rittenhouse Hotel

Night Auditor

Sacramento, CA · On-site

$16.25 - $21.75/hr

Check guests in/out and perform Guest Service Agents tasks. Respond to guest inquiries and resolve ... TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter ...

The Rittenhouse Hotel

Guest Service Agent

San Diego, CA · On-site

$16 - $20.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter ...

The Rittenhouse Hotel

Night Auditor

Milpitas, CA · On-site

$17 - $22.75/hr

Check guests in/out and perform Guest Service Agents tasks. Respond to guest inquiries and resolve ... TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter ...

Hersha Hospitality Management

Night Auditor

Sunnyvale, CA · On-site

$17.75 - $23.75/hr

Check guests in/out and perform Guest Service Agents tasks. * Respond to guest inquiries and ... Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource.

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In Telus information

What are the key skills and qualifications needed to thrive as a Telus employee?

To thrive at Telus, you generally need strong communication skills, customer service experience, and relevant educational background, such as a diploma or degree in your field. Familiarity with Telus systems, CRM platforms, and digital communication tools is often required, along with any role-specific certifications. Problem-solving abilities, adaptability, and a collaborative mindset are standout soft skills for success at Telus. These competencies are crucial to delivering excellent customer experiences and driving innovation in a dynamic telecommunications environment.

What is the difference between In Telus vs Customer Service Representative?

AspectIn TelusCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; customer service training
Work EnvironmentOffice or call center setting within TelusCall centers, retail stores, or remote
Industry UsageTelecommunications providerCustomer service across various industries
Common Search/ComparisonIn Telus vs Customer Service Representative

In Telus refers to employees working directly for the telecommunications company, often in roles like customer service, sales, or technical support. Customer Service Representative is a broader role found across many industries, including telecommunications. While both roles involve customer interaction, In Telus positions are specific to Telus, with industry-specific training and environment, whereas Customer Service Representatives may work for various companies and sectors.

What opportunities are available for career growth within Telus?

At Telus, employees have access to a variety of career advancement opportunities, including internal job postings, mentorship programs, and ongoing training initiatives. The company encourages continuous learning through workshops, online courses, and certifications relevant to both technical and non-technical roles. Team members are often supported by managers in setting development goals and are encouraged to explore cross-functional projects to broaden their experience. This supportive environment helps individuals grow their skills and advance within the organization.

What are in Telus jobs?

In Telus jobs refer to employment opportunities within TELUS, a Canadian telecommunications company. These roles span a wide variety of fields such as customer service, sales, technical support, IT, engineering, marketing, and management. Employees at TELUS often work in both office and remote environments, depending on the position. TELUS is known for its focus on innovation, customer experience, and a strong corporate culture, providing employees with growth and development opportunities.
What are popular job titles related to In Telus jobs in California? For In Telus jobs in California, the most frequently searched job titles are:
What job categories do people searching In Telus jobs in California look for? The top searched job categories for In Telus jobs in California are:
What cities in California are hiring for In Telus jobs? Cities in California with the most In Telus job openings:
In Telus jobs near you
Infographic showing various In Telus job openings in California as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, 2% Temporary, and 1% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Client Services Representative (CSR) - Drug & Alcohol Testing

TELUS

Temecula, CA • On-site

$42K - $44K/yr

Other

Medical, Retirement, PTO

Re-posted 16 days ago

TELUS rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

23rd of 97 rated telecommunications companies

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Client Services Representative (CSR) - Drug & Alcohol Testing
📍 Temecula, CA (Onsite)
🕒 Full-time, Permanent Position
Join our Team
At TELUS Health, our Drug & Alcohol Testing Services team plays a vital role in fostering safer workplaces and healthier communities. Working as a collaborative and compassionate unit, we support employers, unions, and regulated industries across the U.S. with reliable and compliant testing services.
We're seeking a Client Services Representative (CSR) who thrives in a fast-paced environment, values teamwork, and takes pride in delivering exceptional service. In this meaningful role, your attention to detail and commitment to care will directly contribute to the safety, integrity, and well-being of the organizations and individuals we support every day.
What You'll Do
You'll be part of a team that ensures compliance, reliability, and excellent service. Your responsibilities include:

  • Program & Compliance Support:
    Maintain and update testing program databases (DOT, IBEW, biological monitoring); schedule and coordinate tests; track completion and follow-up; produce monthly compliance updates.
  • Collection & Operations: Perform specimen collections and receive comprehensive on-the-job training to become a certified collector across all collection methods. Maintain chain-of-custody integrity, accurately complete and upload breath-alcohol test (BAT) forms, and coordinate with labs and collection sites to resolve any missing or incomplete test records.
  • Client & Participant Experience:
    Serve as a first point of contact for participants, union members, and clients via phone, email, and in-person; schedule testing, issue documentation (clean cards, authorizations); manage shared inbox and incoming correspondence.
  • Background Checks & Administrative Coordination:
    Process background check requests; verify documentation; handle billing/data entry; manage inventory of supplies; prepare and distribute paperwork and outbound mailings/shipments.

What You Bring
Success in this role comes from a balance of customer service excellence, accuracy in compliance work, and teamwork. We're looking for someone who is eager to learn, adaptable, and committed to supporting both clients and colleagues.
Qualifications that will help you thrive:
  • Experience: 1-2 years in customer service, administration, or a similar fast-paced environment.
  • Technical Skills: Comfortable using Microsoft Excel, scheduling tools, and data entry systems; quick to learn new software and platforms.
  • Communication: Clear, professional verbal and written skills with the ability to build trust and handle sensitive conversations with empathy.
  • Detail Orientation: Proven ability to stay organized, maintain accuracy with sensitive data, and consistently follow protocols to support compliance in highly regulated environments.
  • Adaptability: Able to multitask, set priorities, and stay calm under pressure while keeping quality top of mind.
  • Teamwork: Collaborative spirit with experience supporting colleagues across different functions (e.g., collections, admin, reporting).
Bonus skills that set you apart:
  • Background in healthcare, occupational health, compliance, or drug/alcohol testing.
  • Familiarity with case management or testing systems.
  • Knowledge of DOT or union-based testing regulations.
  • Experience coordinating background checks or other regulated processes.
  • Bilingual fluency (Spanish/English).
Why Join TELUS Health?
  • Comprehensive benefits package, including group insurance, PTO, and retirement plan.
  • Consistent Monday-Friday daytime schedule (no evenings or weekends).
  • A supportive team environment with training, mentorship, and career growth opportunities.

Base salary range: $42,000- $44,000/year (depending on experience).
A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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