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In Hotel Hospitality information

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How much do in hotel hospitality jobs pay per year?

As of Aug 9, 2026, the average yearly pay for in hotel hospitality in the United States is $49,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What is the difference between In Hotel Hospitality vs Front Desk Agent?

AspectIn Hotel HospitalityFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma; customer service experience
Work EnvironmentHotels, resorts, hospitality venuesHotel front desk, reception area
Job ResponsibilitiesGuest services, event coordination, hospitality managementCheck-ins/outs, guest inquiries, reservations

In Hotel Hospitality encompasses a broad range of roles within the hotel industry, including guest services, management, and event planning. A Front Desk Agent is a specific role within In Hotel Hospitality focused on guest check-in, check-out, and front desk operations. While both roles require customer service skills and hospitality knowledge, In Hotel Hospitality refers to the overall industry or career path, whereas Front Desk Agent is a particular job position within that industry.

What are 5 careers in the hotel hospitality industry?

Five common careers in the hotel hospitality industry include hotel manager, front desk agent, housekeeper, food and beverage supervisor, and concierge. These roles require customer service skills, attention to detail, and often involve working flexible hours in a fast-paced environment.

What are the jobs in hotel hospitality?

Jobs in hotel hospitality include front desk agents, housekeepers, concierges, food and beverage servers, bartenders, kitchen staff, maintenance workers, and management roles such as hotel managers and supervisors. These positions require customer service skills, often involve shift work, and may require specific certifications or training depending on the role.

What are the careers in hotel hospitality?

Careers in hotel hospitality include roles such as front desk agents, housekeepers, concierge, food and beverage staff, event planners, and management positions like hotel managers and department heads. These roles often require strong customer service skills, knowledge of hotel operations, and sometimes certifications or training in hospitality management. The industry offers opportunities across various departments, including sales, marketing, and maintenance.
More about In Hotel Hospitality jobs
What cities are hiring for In Hotel Hospitality jobs? Cities with the most In Hotel Hospitality job openings:
What states have the most In Hotel Hospitality jobs? States with the most job openings for In Hotel Hospitality jobs include:
What job categories do people searching In Hotel Hospitality jobs look for? The top searched job categories for In Hotel Hospitality jobs are:
In Hotel Hospitality jobs near you
Infographic showing various In Hotel Hospitality job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $49,217 per year, or $23.7 per hour.

GENERAL MANAGER-HOTEL HOSPITALITY

Springhill Suites- Placentia

Placentia, CA • On-site

$80K - $90K/yr

Full-time

Posted 17 days ago

Job description

General Manager

Reports To: Regional Director of Operations

Position Summary

The General Manager is responsible for the overall success of the hotel, leading daily operations while driving revenue, profitability, guest satisfaction, and team engagement. This role requires a hands-on leader who can inspire teams, deliver exceptional guest experiences, and maintain strong operational and financial performance.

What You’ll DoLead Hotel Operations
  • Oversee all hotel operations to ensure efficiency, profitability, and exceptional service.
  • Create a positive, high-performing culture focused on teamwork, accountability, and guest satisfaction.
  • Maintain strong visibility throughout the property and support teams during peak operational hours.
  • Ensure compliance with company policies, brand standards, safety procedures, and legal requirements.
  • Respond to guest concerns, operational challenges, and emergencies with professionalism and urgency.
Drive Revenue & Financial Performance
  • Lead efforts to maximize occupancy, ADR, REVPAR, and overall hotel profitability.
  • Manage labor, payroll, purchasing, overtime, and operational expenses.
  • Develop, implement, and monitor annual budgets and business plans.
  • Analyze financial reports and take proactive steps to improve performance.
  • Identify opportunities for cost savings while maintaining service and quality standards.
Champion the Guest Experience
  • Ensure the hotel consistently exceeds guest satisfaction and brand expectations.
  • Monitor service standards, cleanliness, maintenance, and overall property appearance.
  • Stay informed on market trends, guest feedback, and competitor activity to keep the hotel competitive.
  • Personally engage with guests and support service recovery when needed.
Build & Develop Teams
  • Recruit, train, coach, and develop hotel associates and leaders.
  • Conduct regular performance evaluations and provide ongoing feedback and recognition.
  • Hold leaders accountable for departmental goals and operational results.
  • Foster a collaborative, respectful, and professional work environment.
  • Ensure all associates are trained in safety, security, and emergency procedures.
Support Sales & Community Engagement
  • Partner with the sales team to grow revenue and market share.
  • Participate in sales activities, prospecting, and relationship-building efforts.
  • Maintain strong relationships with local businesses, tourism organizations, schools, and community partners.
  • Represent the hotel professionally within the local community.
Qualifications
  • Minimum 5 years of hotel operations experience.
  • At least 3 years in a hotel leadership role such as General Manager or Assistant General Manager.
  • Experience with Best Western or similar branded hotel systems preferred.
  • Strong leadership, communication, and financial management skills.
  • Ability to motivate teams and manage multiple priorities in a fast-paced environment.
  • Proficient in hotel technology systems and Microsoft Office.
  • Flexible schedule, including weekends and holidays as needed.
What Makes You Successful
  • Strong leadership presence with a hands-on management style.
  • Excellent problem-solving and decision-making skills.
  • High level of professionalism, integrity, and accountability.
  • Passion for hospitality, guest service, and team development.
  • Ability to drive results while creating a positive team culture.
  • Strong organizational and communication skills.
Key Performance Metrics

Performance will be measured through:

  • REVPAR and revenue growth
  • Profitability and labor management
  • Guest Satisfaction Scores (GSI)
  • Associate Satisfaction Scores (ASI)
  • Brand compliance and operational excellence
Additional Expectations
  • Conduct regular meetings with department leaders to review goals and performance.
  • Maintain proper staffing levels and support workforce planning.
  • Submit daily operational updates to leadership.
  • Ensure property equipment and facilities remain in excellent condition.
  • Experience hotel services firsthand through annual overnight stays to evaluate the guest experience.