Communicate regularly with the STERIS IMS Account Manager, Operations, and other internal support teams to ensure Customer needs are met daily and any issues are resolved promptly. * Maintain ...
Communicate regularly with the STERIS IMS Account Manager, Operations, and other internal support teams to ensure Customer needs are met daily and any issues are resolved promptly. * Maintain ...
Communicate regularly with the STERIS IMS Account Manager, Operations, and other internal support teams to ensure Customer needs are met daily and any issues are resolved promptly. * Maintain ...
Communicate regularly with the STERIS IMS Account Manager, Operations, and other internal support teams to ensure Customer needs are met daily and any issues are resolved promptly. * Maintain ...
Communicate regularly with the STERIS IMS Account Manager, Operations, and other internal support teams to ensure Customer needs are met daily and any issues are resolved promptly. * Maintain ...
Communicate regularly with the STERIS IMS Account Manager, Operations, and other internal support teams to ensure Customer needs are met daily and any issues are resolved promptly. * Maintain ...
Communicate regularly with the STERIS IMS Account Manager, Operations, and other internal support teams to ensure Customer needs are met daily and any issues are resolved promptly. * Maintain ...
Communicate regularly with the STERIS IMS Account Manager, Operations, and other internal support teams to ensure Customer needs are met daily and any issues are resolved promptly. * Maintain ...
... IMS Account Manager, Operations, and other internal support teams to ensure Customer needs are met daily and any issues are resolved promptly. • Maintain compliance with established policies and ...
... IMS Account Manager, Operations, and other internal support teams to ensure Customer needs are met daily and any issues are resolved promptly. • Maintain compliance with established policies and ...
Communicate regularly with the STERIS IMS Account Manager, Operations, and other internal support teams to ensure Customer needs are met daily and any issues are resolved promptly. * Maintain ...
Communicate regularly with the STERIS IMS Account Manager, Operations, and other internal support teams to ensure Customer needs are met daily and any issues are resolved promptly. * Maintain ...
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
Senior Control Account Manager
Huntsville, AL · On-site
$116K - $210K/yr
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
Senior Control Account Manager
Huntsville, AL · On-site
$116K - $210K/yr
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
Senior Control Account Manager
Huntsville, AL · On-site
$116K - $210K/yr
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
Senior Control Account Manager
Huntsville, AL · On-site
$116K - $210K/yr
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
... IMS Account Manager, Operations, and other internal support teams to ensure Customer needs are met daily and any issues are resolved promptly. • Maintain compliance with established policies and ...
... IMS Account Manager, Operations, and other internal support teams to ensure Customer needs are met daily and any issues are resolved promptly. • Maintain compliance with established policies and ...
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
Mid-Level Control Account Manager
Huntsville, AL · On-site
$73K - $132K/yr
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
Mid-Level Control Account Manager
Huntsville, AL · On-site
$73K - $132K/yr
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
... managers across each Control Accounts (CA). * Coordinate CA focused program activities across ... Includes changes related to integrated master schedule (IMS) status, baseline change requests (BCRs ...
Ims Account Manager information
See salary details
$29.5K - $36.5K
5% of jobs
$36.5K - $43.4K
11% of jobs
$47.6K is the 25th percentile. Wages below this are outliers.
$43.4K - $50.4K
15% of jobs
$50.4K - $57.3K
14% of jobs
The median wage is $60K / yr.
$57.3K - $64.3K
14% of jobs
$64.3K - $71.2K
12% of jobs
$75.1K is the 75th percentile. Wages above this are outliers.
$71.2K - $78.2K
9% of jobs
$78.2K - $85.1K
7% of jobs
$85.1K - $92.1K
6% of jobs
$92.1K - $99K
4% of jobs
$99K - $106K
3% of jobs
$29.5K
$65.8K
$106K
How much do ims account manager jobs pay per year?
As of Sep 14, 2026, the average yearly pay for ims account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.
What does an IMS Account Manager do?
An IMS Account Manager is responsible for managing client accounts within an Information Management System (IMS) environment. Their duties include building and maintaining strong relationships with clients, understanding their business needs, and ensuring they receive optimal solutions and support. They work closely with internal teams to coordinate service delivery, resolve issues, and identify opportunities for account growth. IMS Account Managers often analyze data to provide insights and recommendations, ensuring customer satisfaction and retention.
What skills and qualifications are needed to be an IMS Account Manager?
To thrive as an IMS Account Manager, you need strong sales acumen, client relationship management skills, and a solid understanding of the IMS (Inventory Management System) industry, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, data analytics tools, and the specific IMS platforms used by your company is essential. Outstanding communication, problem-solving abilities, and organizational skills help you build trust and effectively address client needs. These skills and qualifications are critical for maintaining client satisfaction, driving account growth, and supporting overall business success.
How does an IMS Account Manager collaborate with internal teams to meet client needs?
As an IMS Account Manager, you'll work closely with internal teams such as sales, product development, technical support, and customer success to deliver tailored solutions for clients. Effective collaboration involves regular meetings to discuss client feedback, aligning on project timelines, and ensuring seamless communication between departments. This cross-functional approach helps address complex client requirements, fosters innovation, and ensures high levels of client satisfaction.
What are popular job titles related to Ims Account Manager jobs?
For Ims Account Manager jobs, the most frequently searched job titles are:
Sterile Processing Customer Specialist
Raleigh, NC • On-site
Steris Corporation
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 29 days ago
STERIS rating
8.1
Based on 133 frontline employees who took The Breakroom Quiz
Job description
Position Summary
As an IMS Customer Repair Support Specialist at STERIS, you provide onsite services to Instrument Management Services (IMS) Customers within a market geography. This includes analysis of repair trending, inventory management, and Customer engagement. Your goal is to reduce or limit the amount of device and instrument repairs to ensure surgical assets are Procedure Ready. You will use specialized knowledge in instruments and/or devices to achieve effective analysis, problem-solving techniques, process evaluations, and Customer education. You will deliver value-added activities to drive current contract value and enhance Customer retention and engagement. You will work cross functionally with sales and operations to identify opportunities and issues.
What you will do as a Customer Repair Support Specialist
The Experience, Skills and Abilities Needed
Required:
Preferred:
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
#LI-DL1
Pay range for this opportunity is $23.09 - $29.88. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
As an IMS Customer Repair Support Specialist at STERIS, you provide onsite services to Instrument Management Services (IMS) Customers within a market geography. This includes analysis of repair trending, inventory management, and Customer engagement. Your goal is to reduce or limit the amount of device and instrument repairs to ensure surgical assets are Procedure Ready. You will use specialized knowledge in instruments and/or devices to achieve effective analysis, problem-solving techniques, process evaluations, and Customer education. You will deliver value-added activities to drive current contract value and enhance Customer retention and engagement. You will work cross functionally with sales and operations to identify opportunities and issues.
What you will do as a Customer Repair Support Specialist
- Review and perform basic analysis on repair trending data to identify Customer specific areas of improvement.
- Provide analysis of repair trending and solution delivery to assigned facilities, to support cost savings/cost avoidance and compliance plans are in place for effective Customer operations.
- Lead Proactive Maintenance Inspections (PMI) for service portfolio assets: i.e. Flexible Endoscopes, Rigid Endoscopes, Surgical Devices, etc.
- Provide Direct Care & Handling in-services for Operating Room and Sterile Processing Department (SPD) staff as needed.
- Receive and send out instruments or devices requiring repair and maintenance per contract requirements.
- Track send/receive repair process to ensure efficient processes (status, readiness) and follow-up.
- Ensure instrument/device inspection for maintenance requirements are managed and recorded per compliance and contract requirements.
- Establish positive business relationships and communications with Customers (Surgical Coordinators, SPD, GI or Specialty Department Managers) as a representative of the STERIS brand.
- Review activities completed and recommendations with Customers both ad-hoc or as part of formal business reviews.
- Identify and collaborate with Customers to review, report and reset activities, such as appropriate care and handling processes, and drive proactive planning as applicable.
- Communicate regularly with the STERIS IMS Account Manager, Operations, and other internal support teams to ensure Customer needs are met daily and any issues are resolved promptly.
- Maintain compliance with established policies and procedures of the Department of Health, JCAHO, OSHA, CDC, AAMI, AORN standards, and Original Equipment Manufacturer (OEM) Instructions for Use (IFUs).
- Comply with STERIS IMS policies and procedures while also adhering to those of the facility.
The Experience, Skills and Abilities Needed
Required:
- High School diploma
- 4 years of relevant experience
- 1 year of experience in a hospital environment (operating room, sterile processing department, device repair/maintenance)
- Related certification or degree completion may be considered toward required years of experience based on business needs
- Ability to travel within territory
- Must be able to be compliant with hospital/customer credentialing requirements
Preferred:
- Basic understanding of medical instrumentation and device repair and maintenance
- Other relevant experience may include Customer account management or process management
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
- Base Salary + Incentive Compensation Program
- Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement)
- Cell Phone Stipend
- Robust Training Program
- Paid Time Off + 9 Corporate Holidays Per Year
- Excellent Healthcare, Dental, and Vision Benefits
- Healthcare and Dependent Flexible Spending Accounts
- Long/Short Term Disability Coverage
- 401(k) with a Company Match
- Parental Leave
- Tuition Reimbursement Program
- Additional Add-On Benefits/Discounts
#LI-DL1
Pay range for this opportunity is $23.09 - $29.88. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.