POSITION OVERVIEW
The Import Coordinator is a position primarily responsible for filing entry documents, tracking and updating the movement of freight, and ensuring compliance with import and export clearance regulations set forth by the U.S. CBP and other government agencies.
KNOWLEDGE SKILLS REQURED
Integrity
Adhere to Fracht’s Core Values and Vision. Ability to operate in an open and honest manner and achieve a trusting and reliable relationship with team members, customers, and vendors. Ability to accept mistakes and learn from them without apportioning blame.
Flexibility
Learn and keep up to date with new developments, procedures, and regulations. Work efficiently in an environment with multiple shifting priorities.
Communication
Effectively listen and communicate clearly with team members, customers, and vendors. Ability to interpret and disseminate information promptly.
Problem Solving Measure effectiveness in understanding problems and making timely practical decisions. Ability to work well in groups and/or individually to develop alternative solutions.
Accountability
Justify responsible actions and decisions to management. Be a reliable team player who can make accurate decisions with sense of urgency.
DUTIES AND RESPONSIBILITIES
- Coordinate and arrange ocean import services for international goods.
- Communicate with various contacts (customers, vendors, partners, and more) in processing shipments.
- Expedite clearance and delivery to meet client’s requirements, A/R, and A/P
- Maintain and compile operational information including but not limited to customer/vendor profiles, quotes, and other related data.
- Provide daily activity reports to management.
- Other ad-hoc projects as requested by management
EDUCATION AND/OR WORK EXPERIENCE REQUIRED
- Minimum 5 years’ experience in Ocean Import Operations
- Experience using CargoWise
- MS Office Suite (Excel, PowerPoint, Word, Outlook)
- Ability to work under pressure in fast-paced environment
- Attention to detail
- Strong service-oriented mindset
- Ability to multi-task
PHYSICAL REQUIREMENTS
- Safely and successfully performs the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
- Must be able to lift and carry up to 20 lbs.
- Must be able to sit for prolonged period of time in office environment, desk setting
- Must be able to talk, listen and speak clearly on telephone.
Diversity and Inclusion
We believe in creating an inclusive environment where everyone feels empowered and supported. We encourage individuals of all backgrounds, identities, and abilities to apply. We are committed to diversity and are proud to be an equal opportunity employer.