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Implementations Manager Jobs in Chicago, IL (NOW HIRING)

Loop

Senior Implementation Manager

Chicago, IL · On-site

Responsibilities : • Own end-to-end project management for Loop's largest and most complex enterprise implementations, from kick-off through post-launch hypercare and handoff to Customer Success ...

Dexter

CRM Implementation Manager

Chicago, IL · On-site

The ideal candidate combines strong project management, communication, and organizational skills with experience supporting CRM implementations, business process improvements, and user enablement ...

ONETRACK.AI

Senior Implementation Manager

Chicago, IL · On-site

Lead complex, multi-site implementations. Deploy OneTrack's integrated hardware and SaaS platform across enterprise client environments-managing hardware-software dependencies, site readiness, and go ...

Rsli

Client Implementation Manager

Schaumburg, IL · On-site

$68K - $85K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

ONETRACK.AI

Senior Implementation Manager

Chicago, IL · On-site

Lead complex, multi-site implementations. Deploy OneTrack's integrated hardware and SaaS platform across enterprise client environments--managing hardware-software dependencies, site readiness, and ...

Rsli

Client Implementation Manager

Schaumburg, IL · On-site

$68K - $85K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Asana

Implementation Manager

Chicago, IL · On-site +1

Facilitate the change management process and associated engagement activities, such as customer office hours, executive reviews, and regular progress meetings to ensure engagement success and ...

Asana

Implementation Manager

Chicago, IL · On-site

Facilitate the change management process and associated engagement activities, such as customer office hours, executive reviews, and regular progress meetings to ensure engagement success and ...

Clearsulting

Kyriba Implementation Manager

Chicago, IL · On-site +1

Manager, Treasury Location: * Clearsulting is headquartered in Cleveland, OH, with additional ... Lead implementations with efficiency and independence while applying best practices to deliver ...

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All JobsImplementations Manager JobsImplementations Manager Jobs in Chicago, IL

Implementations Manager information

See Chicago, IL salary details

$40.2K

$106.6K

$173.1K

How much do implementations manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for implementations manager in Chicago, IL is $106,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,800.00 and $124,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an Implementations Manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What are Implementations Managers?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an Implementations Manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What are popular job titles related to Implementations Manager jobs in Chicago, IL? For Implementations Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Implementations Manager jobs in Chicago, IL look for? The top searched job categories for Implementations Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Implementations Manager jobs? Cities near Chicago, IL with the most Implementations Manager job openings:
Implementations Manager jobs near you

Senior Implementation Manager

Loop

Chicago, IL • On-site

Full-time

Posted 16 days ago

Job description

Job Summary:
Loop is an AI-native company focused on transforming the global supply chain through advanced data solutions. The Senior Implementation Manager will oversee complex enterprise implementations, ensuring clients gain value from the platform from the outset and mentoring junior team members.
Responsibilities:
• Own end-to-end project management for Loop’s largest and most complex enterprise implementations, from kick-off through post-launch hypercare and handoff to Customer Success.
• Lead deep discovery sessions with client stakeholders to document business and technical requirements, configure Loop’s platform, and ensure the delivered solution precisely addresses client needs.
• Develop and execute comprehensive implementation plans with clear timelines, milestones, and deliverables—coordinating across engineering, operations, and client teams to ensure on-time delivery.
• Facilitate kick-off calls, weekly status meetings, executive check-ins, and milestone reviews—both virtually and on-site.
• Lead process mapping and workflow whiteboarding sessions; produce internal and client-facing documentation for workflows and SOPs.
• Drive change management conversations with clients, advising on business process transformation and best practices.
• Ensure clean handoffs to Customer Success, setting up accounts for long-term success and retention.
• Partner with Sales and Pre-Sales on scoping and technical discovery for strategic, complex deals—serving as an implementation SME during the sales cycle.
• Work directly with Loop’s Technical Architect to scope use cases for the product roadmap and advocate for client-driven product enhancements.
• Proactively identify and communicate implementation risks, escalation points, and opportunities to internal and external stakeholders.
• Collaborate with Operations to ensure configured products are appropriately supported for ongoing client servicing.
• Serve as a cross-functional escalation point for complex implementation issues, driving resolution with urgency and clarity.
• Mentor and support junior Implementation Managers—sharing domain knowledge, reviewing deliverables, and helping them navigate complex situations.
• Contribute to the development and continuous improvement of implementation playbooks, templates, and methodology standards.
• Help define and refine best practices for onboarding, configuration, and client communication across the team.
Qualifications:
Required:
• 5-8+ years of customer-facing experience in implementation, project/program management, or solutions delivery—preferably in supply chain, logistics, or B2B SaaS.
• Proven track record delivering complex, enterprise-scale implementations end-to-end with minimal oversight.
• Deep domain expertise in transportation, logistics, freight audit, or supply chain technology.
• Experience managing senior to executive-level stakeholders (Director through C-suite) throughout an implementation lifecycle.
• Highly autonomous—able to prioritize, problem-solve, and drive outcomes across multiple concurrent projects in a fast-paced environment.
• Strong analytical and data-driven mindset; able to translate implementation data and client outcomes into ROI narratives.
• Excellent written and verbal communication skills—executive-ready, clear, and concise.
• Demonstrated ability to lead process mapping and whiteboard complex operational workflows with clients and internal teams.
• Experience mentoring others or informally leading cross-functional project teams.
• Proficiency in project management tools (e.g., Monday.com, Linear, Jira, or similar).
Company:
Loop provides a platform that manages logistics and supply chain data through automation and analytics tools. Founded in 2021, the company is headquartered in Chicago, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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