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Implementations Manager Jobs in Boston, MA (NOW HIRING)

Establish stronger risk management practices to identify project health concerns, customer ... Capture insights from implementations and post-sale project work to support renewals, expansion ...

Experience supporting SaaS implementations or customer onboarding * Familiarity with project coordination, CRM, or customer success tooling * Experience with Planhat or other similar CSPs ​​Pay ...

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Implementations Manager information

See Boston, MA salary details

$42.4K

$112.5K

$182.5K

How much do implementations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for implementations manager in Boston, MA is $112,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an implementations manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What is an implementations manager?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an implementations manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

How much do implementations managers make?

Implementations managers in the US typically earn an average salary ranging from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits. Strong project management skills and familiarity with relevant tools can influence earning potential.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What are popular job titles related to Implementations Manager jobs in Boston, MA?

For Implementations Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Implementations Manager jobs in Boston, MA look for?

The top searched job categories for Implementations Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Implementations Manager jobs?

Cities near Boston, MA with the most Implementations Manager job openings:

Infographic showing various Implementations Manager job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $112,462 per year, or $54.1 per hour.

Head of Middle Office Product Implementation, MD

STATE STREET CORPORATION

Boston, MA • On-site

$170 - $268/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Who we are looking forThe motivated applicant will have experience defining standards, driving strategic priorities and managing complex transformation initiatives. Applicants must demonstrate success managing organizations through significant change and developing relationships at senior and executive levels. The individual will promote the consistent application of standards and foster a collaborative work environment, while breaking any silos across the service families to align implementation best practices, reduction of execution risks, managing vendor partnerships effectively, and balancing timelines and budgets tied to implementations of service familiesWhy this role is important to usState Street Alpha brings together data and capabilities across the investment lifecycle to help our clients make better decisions, grow at scale, and deliver returns for their clients. We partner with clients to optimize their operations, data, and technology footprint by leveraging the Alpha Platform and outsourced Alpha Services.The successful candidate must be skilled in analyzing our complex business service flows across front, middle, and back office operating models for our Alpha Clients, with responsibilities to drive Implementation activities across multiple Alpha Middle Office products and services. They will define and drive the execution of our long-term business strategy, internal business cases, solutions and all legal and committee reviews as relates to Implementation service functions. They will also oversee due diligence with our clients and vendors, driving the strategic solution design, business architecture, and business solutions/services, whilst driving program/project execution and reporting.Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.What you will be responsible forAs Global Head of Middle Office Product Implementations you will be responsible for the delivery and overall success of Implementation activities across Front Office Support, Cash Services, Account Services, Trade Lifecycle Management, Collateral Management, Investment Accounting and Performance. You will supervise Implementation Managers and drive implementation standards and best practices. A successful Global Head of Middle Office Product Implementations must have in depth knowledge of the Alpha Service Offering, experience leading organizations through complex transformational change and the ability to build relationships and engage effectively at executive levels.Set the standard for a team of cross functional Implementation Managers for implementation artifacts and best practicesCreate implementation synergies across all service families targeted to reduce execution risk and timelines of implementationsServe as the central escalation point and decision maker to internal stakeholders and the regional head of Implementation Program Executives, as well as externally to the clientsCollaborate closely with product leads across Alpha to align client requirements and influence their roadmap and prioritizationHarmonize data collection processes and enhance data governance controls to reduce risks tied to configurationsChampion efforts to automate data collection, validation, and integration functions to reduce manual touchpoints and key person dependency risksDevelop clear implementation service goals focused on timeliness, accuracy, and cost efficiencyPromote cross pollination across Service Families to break silos, share information, escalate issues, and improve work sentimentBuild and foster relationships across the wider Alpha organization to drive ways to work betterEnforce continuing maintenance and reinvestment in Implementation Artifacts to ensure advancements and lessons learned are incorporated in a timely mannerDrive cost efficiencies from vendor partners via informed utilization, clear service expectations, and uniform accountabilityEnhance implementation estimate processes via a consistent methodology and incorporation of prior experiencePartner with Implementation Program Executives, Global Delivery, and Clients to drive adherence to Alpha standards and or agreed client requirements. Minimize customization and ensure deviations are identified as change and incorporated into deal financialsManage the partnership between CRD and Alpha under Alpha Integration and Configuration Standards (AICS) to effect and influence outcomes that allow for an efficient working relationship which demonstrates Alpha as “One State Street” for our clients.What we valueLeadership and an ability to bring together teams across different levels and disciplines within the organizationOutstanding presentation, communication (oral & written), and relationship building skills across all levels of management. A detail-oriented disposition and clear, concise communication skills.Strong critical thinking, problem solving, decision making and relationship management skillsThe Enterprise Culture traits and behaviors – Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and communityEducation & Preferred Qualifications15+ years of industry experience with front, middle, and back-office integration, functionality, and platformsStrong knowledge of existing State Street organizational constructs and teams required, in addition to deep understanding of middle and back-office systems, functions and services supported at State StreetProven ability to work effectively with executive managementDemonstrated ability to build trust with clientsDemonstrated experience leading large transformational programs and capabilities to influence changeStrong communication, analytical, problem solving and organizational skillsWillingness and ability to travel.Salary Range:$170,000 - $267,500 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.For a full overview, visit https://hrportal.ehr.com/statestreet/Home .About State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at StateStreet.com/careersRead our CEO StatementJob Application Disclosure:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr

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About State Street

Sourced by ZipRecruiter

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1792

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