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Implementations Manager Jobs in Townsend, MA (NOW HIRING)

Ability to manage multiple projects simultaneously and prioritize tasks in a fast-paced environment. * Detail-oriented mindset with a focus on delivering high-quality implementations and meeting ...

Responsibilities to Management * Provide timely and accurate project status updates. * Escalate project concerns, risks, and resource needs as appropriate. * Meet utilization, quality, and ...

Manager, Human Resources

Haverhill, MA ยท On-site

$101K - $130K/yr

Oversee the implementation of all HR processes at assigned plant(s), including, but not limited to, talent acquisition, employee payroll management, HR policy development and implementation ...

Oversee the implementation of all HR processes at assigned plant(s), including, but not limited to, talent acquisition, employee payroll management, HR policy development and implementation ...

Develop, implement, and standardize preventive maintenance programs, engineering procedures, and service level provisions across all managed facilities. * Lead and develop FM team members through ...

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Implementations Manager information

See Townsend, MA salary details

$40.5K

$107.5K

$174.5K

How much do implementations manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for implementations manager in Townsend, MA is $107,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,400.00 and $125,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an Implementations Manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What are Implementations Managers?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an Implementations Manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What cities near Townsend, MA are hiring for Implementations Manager jobs? Cities near Townsend, MA with the most Implementations Manager job openings:

Implementation Manager (REMOTE OR HYBRID TO MA or MI)

thg

Howell, MI โ€ข On-site, Remote

Other

Posted yesterday


Job description

We are hiring an Implementation Manager for our IT organization in our Worcester, MA, Howell, MI office or remote work location.

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POSITION OVERVIEW:

In this role, you will play a key role in ensuring projects (change initiatives) meet objectives by increasing customer, agent, and employee awareness, adoption, and usage. This individual will focus on the people side of change, including changes to business processes, systems, technology, job roles, and organization structures.

The primary responsibility will be designing and executing change strategies that drive adoption, minimize disruption and maximize business value. Seeking a strong communicator who can synthesize complex information, craft an inspiring change narrative, and guide stakeholders toward a shared vision and successful adoption.

The Implementation Manager will have to collaborate with many others in the organization to succeed. This person will act as a partner for senior leaders and executives in helping fulfill their role as change sponsor. This person may also provide direct support and coaching to all levels of managers as they help their direct reports through transitions.

This is a full time, exempt position.ย 

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IN THIS ROLE, YOU WILL:ย 

  • Coordinate, develop and deliver implementation plans related to training, communication and post release support
  • Apply change management processes and tools to create a strategy to support adoption of the changes required by a project or initiative
  • Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
  • Enhance training and communications via the application of program/project management skills that include engaging perspectives from multiple stakeholders, keeping people informed, driving to closure and/or ensuring viability of proposed solutions / methods
  • Design and deliver compelling communication and engagement strategies that translate change into meaningful, actionable messages and drive adoption
  • Organize and lead change impact awareness to stakeholders through ongoing collaboration between business, project and production management teams via participation in key meetings
  • Develop efforts to increase collaboration and effectiveness of all business teams
  • Be the โ€œvoiceโ€ for the team when needed
  • Partner with each business unit SME and project team to develop Audience Analysis, Training, Communication and Post-deploy Plans
  • Build and follow-up with business readiness pre-and post-implementation activities
  • Ensure enterprise technology delivery aligns with and supports business objectives by identifying BU-specific requirements through identification of needs
  • Optimize workflow processes and practices that impact our effectiveness for growth

WHAT YOU NEED TO APPLY:

  • Bachelorโ€™s Degree Required
  • 3+ years of Implementation/Change Management experience
  • Advanced business products and supporting platform knowledge
  • Strong experience and knowledge of change management principles, methodologies and tools
  • Change management certification or designation preferred
  • Skilled in project management approaches, tools and phases of the project lifecycle
  • Exceptional communication skills, both written and verbal
  • Ability to synthesize complex information, craft a compelling narrative, and inspire stakeholders across the organization to align around and adopt change.
  • Ability to cultivate strong relationships at all levels of the organization
  • Ability to influence others to move toward a common vision or goal
  • Agile and adaptable; able to work in ambiguous situations
  • Resilient and tenacious with a propensity to persevere
  • Forward-looking with a holistic approach
  • Organized with a natural inclination for planning strategy and tactics
  • Must be a team-player with the ability to work collaboratively
  • Acute business acumen and understanding of organizational issues and challenges