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Implementation Manager Jobs in Whitby, ON (NOW HIRING)

Forma.ai

Implementation Associate

Toronto, ON · On-site

CA$80K - CA$100K/yr

The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client's sales ...

Manulife

Payroll Implementation Consultant

Toronto, ON · Hybrid

Manage Payroll Changes/Implementations: Client-facing role to oversee and coordinate payroll changes and implementations tailored to client needs, ensuring smooth transitions and minimal disruptions.

Evron Computer Systems

Be Seen First

ERP Software Implementation Consultant

Toronto, ON · On-site

CA$90K - CA$110K/yr

ERP SOFTWARE IMPLEMENTATION CONSULTANT - Distribution Focus Location: Greater Toronto Area (Hybrid ... required secured managed infrastructure to support it. We are looking for An experienced ERP ...

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Implementation Manager information

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries tend to be higher, and additional compensation may include bonuses or benefits. Strong project management skills and certifications like PMP can also influence earning potential.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

Is implementation manager the same as project manager?

An Implementation Manager focuses on overseeing the deployment of products or systems within an organization, ensuring that solutions are delivered on time and meet client requirements. A Project Manager generally manages the planning, execution, and completion of projects across various domains, which may include multiple implementations. While both roles involve project coordination, Implementation Managers specialize in the successful rollout of specific solutions, often requiring technical knowledge and client communication skills.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

More about Implementation Manager jobs

What job categories do people searching Implementation Manager jobs in Whitby, ON look for?

The top searched job categories for Implementation Manager jobs in Whitby, ON are:

What cities near Whitby, ON are hiring for Implementation Manager jobs?

Cities near Whitby, ON with the most Implementation Manager job openings:

Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Whitby, ON as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Project Manager - Real-Time Rail Implementation (6 month Contract)

Capco

Toronto, ON • Hybrid

Contractor

Re-posted 3 days ago

Job description

Project Manager - Real-Time Rail (RTR) Implementation

Toronto, ON

Hybrid

6-Month Contract

Be at the Forefront of Canada's Payments Modernization Journey

The Role

Capco is seeking an experienced Project Manager to support a major Real-Time Rail (RTR) implementation initiative at one of our leading insurance and banking clients. This is an exciting opportunity to work at the forefront of payments modernization, leading a complex, enterprise-wide transformation that will redefine how customers and advisors experience payments.

As a consultant embedded within the client's transformation team, you will be responsible for driving the successful delivery of the RTR program from planning and mobilization through to implementation and stabilization. You will partner with senior stakeholders across Payments, Technology, Operations, Finance, Treasury, Risk, and Customer Experience to ensure delivery excellence across multiple interconnected workstreams.

What You'll Do

  • Project Manage the end-to-end delivery of the Real-Time Rail implementation program, ensuring milestones, budgets, and outcomes are achieved.
  • Develop and manage integrated program plans, coordinating dependencies across multiple business and technology workstreams.
  • Establish governance structures, facilitate executive steering committees, and provide clear reporting on progress, risks, and financial performance.
  • Drive stakeholder alignment across Payments, Technology, Operations, Treasury, Finance, Risk, Fraud, and Customer Experience teams.
  • Proactively identify, manage, and mitigate program risks, issues, and cross-functional dependencies while supporting successful transition to business-as-usual operations.

What We're Looking For

  • Strong knowledge of the Canadian payments ecosystem, including Real-Time Rail (RTR) and modern payments infrastructure
  • Extensive Project or Program Management experience delivering large-scale, cross-functional transformation initiatives within financial services.
  • Proven ability to manage complex programs with multiple workstreams, dependencies, vendors, and stakeholders.
  • Exceptional stakeholder management, communication, and influencing skills across business and technology functions.
  • Demonstrated track record of delivering strategic initiatives on time, within scope, and within budget.

Bonus Points For

  • Experience working on payments modernization, digital banking, or financial infrastructure transformation programs.
  • PMP, Agile, Scrum, or related project delivery certifications.
  • Experience working with Interac integrations, reconciliation and settlement processes, or fraud and risk management frameworks.
  • Previous consulting experience within a professional services environment.
  • Familiarity with customer experience, digital channel, or operational readiness initiatives within banking or insurance organizations.

Contractor Requirements

  • Vendors and contractors engaged by Capco must be an incorporated business, have a valid HST number, and provide evidence of business insurance coverage, including Commercial General Liability, Automobile Liability, and Errors & Omissions insurance.
  • Please note that this is a contractor role and is not eligible for employee benefits or annual discretionary/variable bonus payments.

Why Join Capco

  • Work directly with a leading insurance and banking client on a landmark Real-Time Rail implementation program.
  • Work in a collaborative, flat, and entrepreneurial consulting culture.
  • Access continuous learning, professional development, and industry certifications.
  • Partner with senior client stakeholders to shape the future of payments modernization.
  • Be part of a team driving innovation across banking, payments, and financial services.

Why This Role Is Open

We are currently hiring for this contract role due to a newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.

Inclusion at Capco

We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know - we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration - a mindset that shapes how we work with clients and each other every day.

Use of Artificial Intelligence in Talent Acquisition

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

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About Capco

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing

Company size

201 - 500 Employees

Headquarters location

Grand Junction, CO, US

Year founded

1958

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