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Implementation Manager Jobs in Whitby, ON (NOW HIRING)

Levitate

Implementation Specialist

Toronto, ON · On-site

CA$10K/mo

Effectively manage time and tasks to meet implementation deadlines * Use AI tools to clean and prepare spreadsheets during onboarding processes Qualifications * 1-2 years of customer-facing ...

Air-tek

Implementation Consultant

Toronto, ON · On-site

Overview As an Implementation Consultant, you will help our airline clients to implement our software, and to get the most value out of it during active usage. You will work with clients on ...

Bechtel

Technology Implementation Lead

Toronto, ON · On-site

CA$112K - CA$162K/yr

Work with the IPT Project Information & Innovation Manager (PIIM) to ensure the application ... Retraining/implementing any changes made to the applications and providing them to the project.

Factset

Senior Implementation Specialist

Toronto, ON · On-site

Build and manage implementation scope and effort estimates. * Providing product (functional and technical) guidance on the solutioning of processes based on customer needs * Create user workflow ...

nCino OpCo

Senior Implementation Consultant

Toronto, ON · On-site

CA$86K - CA$146K/yr

As the nCino product subject matter experts, our Implementation Consultants offer best practices for integrating the nCino platform into a financial institution's ecosystem, functioning in both ...

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All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Whitby, ON

Implementation Manager information

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.
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Cities near Whitby, ON with the most Implementation Manager job openings:

Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Whitby, ON as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Implementation Specialist

Levitate

Toronto, ON • On-site

CA$10K/mo

Full-time

Medical, Retirement, PTO

Posted 16 days ago

Key responsibilities

  • Lead implementation calls with clients to guide them through setup and onboarding

  • Collaborate closely with Sales, Support, and Customer Success teams for smooth handoffs

  • Troubleshoot implementation challenges through problem-solving and collaboration with Support and Engineering

Job description

At Levitate, we're on a mission to make a real impact - for our customers, our team, and the world around us. We believe the best work comes from people who are curious, driven, and excited to grow. Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life:

Creating Magic You have the persistence and grit to turn ambitious ideas into remarkable outcomes.

Showing Customer Empathy You bring humble confidence, listening deeply, and putting customers first.

Making Data-Driven Decisions You pair creativity with insights to make smarter, faster choices.

Focusing on Solutions, Not Problems You approach challenges with positivity and critical thinking, always looking for the way forward.

Making Small Improvements Every Day You embrace coachability and lean into discomfort to grow, improve, and drive lasting change.

Here, you won't just do a job, you'll help create meaningful experiences, solve real problems, and shape the future of our company.

Levitate is seeking an Implementation Specialist to join our dynamic Customer Success team. This role serves as a critical bridge between Sales and Customer Success, helping new clients get up and running with our platform. We're looking for a tech-savvy, organized, and proactive individual with strong communication skills and a passion for delivering a seamless onboarding experience. You'll assist clients with integrations, data migration, and setup - ensuring a smooth transition into the Levitate platform.

Responsibilities

  • Lead implementation calls with clients to guide them through setup and onboarding
  • Collaborate closely with Sales, Support, and Customer Success teams for smooth handoffs
  • Troubleshoot implementation challenges through problem-solving and collaboration with Support and Engineering
  • Accurately document customer interactions and updates in our system
  • Effectively manage time and tasks to meet implementation deadlines
  • Use AI tools to clean and prepare spreadsheets during onboarding processes

Qualifications

  • 1-2 years of customer-facing experience, preferably in a tech environment
  • Strong technical aptitude and comfort with tools and integrations
  • Fluent in Excel (basic formulas, VLOOKUP, data manipulation, etc.)
  • Excellent written and verbal communication skills
  • Highly organized with strong time management and multitasking abilities
  • Professional and empathetic when working with clients
  • Strong problem-solving mindset with a collaborative attitude

Our commitment to our staff is showcased not only through our strong company culture, but also through our employee-centric benefits and programs including:

  • Paid time off and paid provincial holidays to facilitate strong work-life balance 
  • Paid parental leave that provides employees with support and flexibility as they grow their families
  • Extensive benefit options including private pension matching, healthcare benefits, etc. Culture Crew and Emerging Leader programs to foster employee leadership development, inclusivity, and connection through year-round trainings and events

Notices:

  • AI: Levitate will use Artificial Intelligence-supported tools to screen, assess or select applicants at one or more stages of the recruitment process for this position.
  • Compensation: Compensation for this position is a $55,000 base + $10,000 bonus = $65,000 CAD on target earnings. The bonus portion is uncapped.
  • Vacancy Status: This position is being publicly advertised to support ongoing hiring needs and may be used to fill an existing vacancy or to support anticipated team growth. Depending on business needs at the time of hire, this role may be filled as a backfill or as new headcount.

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