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Implementation Manager Jobs in Whitby, ON (NOW HIRING)

Forma.ai

Implementation Analyst

Toronto, ON · On-site

CA$55K - CA$70K/yr

The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client's sales ...

CORA Group

Implementation Specialist

Markham, ON · On-site

Implementation Associate Jonas Software - Premier Division JOB RESPONSIBILITIES Reporting to the Professional Services Manager, the core responsibilities of the position are to: * Build and maintain ...

Air-tek

Implementation Consultant

Toronto, ON · On-site

Overview As an Implementation Consultant, you will help our airline clients to implement our software, and to get the most value out of it during active usage. You will work with clients on ...

RSM

Dayforce Implementation Consultant

Toronto, ON · On-site

The selected individual will support client implementations as a Dayforce Lead/Implementation ... Collaborate with cross-functional teams including project managers, integration/data migration ...

Bechtel

Technology Implementation Lead

Toronto, ON

CA$112K - CA$162K/yr

Work with the IPT Project Information & Innovation Manager (PIIM) to ensure the application ... Retraining/implementing any changes made to the applications and providing them to the project.

Lifeworks

Implementation Consultant - Systems

Toronto, ON · On-site

CA$58K - CA$90K/yr

The Impact You'll Make As an Implementation Consultant, you'll serve as both a subject matter ... Manage administrative and case management issues with minimal supervision * Process individual ...

Air-tek

Delivery Lead - Deploy

Toronto, ON · On-site

Lead implementation planning, governance, critical path management, risk management, and delivery execution * Drive alignment across customer stakeholders, Delivery, Product, Engineering, Support ...

ITech Recruiting

Enterprise Implementation

Toronto, ON · On-site

* A strong desire to learn about financial trading with a focus on technology. * A thorough understanding of computing and an aptitude for complex software applications. * One or more programming or ...

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Implementation Manager information

How much does an implementation manager make?

The average salary for an implementation manager in the United States is approximately $85,000 to $120,000 per year, depending on experience, industry, and company size. Salaries can vary based on location, with higher pay often found in major metropolitan areas, and may include bonuses or benefits. Strong project management skills and certifications like PMP can influence earning potential.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an Implementation Manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What does an Implementation Manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the role of an implementation manager?

An implementation manager oversees the deployment of new systems, processes, or products within an organization. They coordinate cross-functional teams, develop project plans, and ensure timely delivery while managing client expectations and resolving issues during the implementation process.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

What Is an Implementation Manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How much does a JP Morgan implementation manager make?

Implementation Managers at JP Morgan typically earn between $80,000 and $130,000 annually, depending on experience, location, and specific responsibilities. Compensation may also include bonuses and benefits, with higher salaries often associated with advanced certifications and project management skills.

How much does an implementation project manager make in the US?

Implementation managers in the US typically earn an average salary between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher compensation, often including bonuses and benefits.
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Infographic showing various Implementation Manager job openings in Whitby, ON as of June 2026, with employment types broken down into 63% Full Time, 34% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Implementation Analyst

Forma.ai

Toronto, ON • On-site

CA$55K - CA$70K/yr

Other

Posted 23 hours ago

Job description

About the Team: 

The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client's sales performance management processes. We are always ready to support and help our customers to identify ways they can unleash the revenue-driving potential of their sales compensation program.  

If you're passionate about data analytics and want to contribute to sales operations, we'd love to hear from you! 

What you'll be doing: 

  • Own the day-to-day customer relationship, building strong working relationships with senior client stakeholders across a portfolio of customers
  • Act as an architect for a new customer, translating data inputs and required business logic into Forma rule / system logic, commission engine architecture and outputs
  • Learn design of the company's platform to the extent of being able to independently complete updates, enhancements, and change requests
  • Work with Forma.ai's Product and Engineering teams to articulate customer feedback that informs the priority of new product features and to implement new platform features to support continuous improvement and automation 
  • Manage customer expectations regarding deliverables and project timelines, ensuring Forma is positioned for success
  • Develop a deep understanding of each client's strategic positioning, key products, business model, and strategic objectives.
  • Be responsible for developing Sales Performance Management (SPM) expertise by identifying areas of improvement in SPM processes (crediting, payroll process) and strategy (IC plan design, quota setting, etc.)

What we're looking for: 

  • Education or Background in Engineering, Commerce, Mathematics and/or Statistics
  • 0-2 years of relevant working experience
  • Experience in working with large datasets and a strong understanding of logical structures of databases and workflows a plus 
  • Strength in Excel to perform data profiling, segmentation, and aggregation  
  • Understanding of data architecture and process flows  
  • Analytical problem-solving ability, organizational, and project management skills 
  • Ability to take ownership and run with tasks in a fast-paced and evolving environment 
  • Understanding of common analytical and presentation tools (i.e., Excel, PowerPoint)

Nice to haves: 

  • Experience with SQL and/or Python
  • Experience with sales incentive compensation

Additional Job Info:

  • This position is for an existing vacancy
  • Salary range: $55K - $70K CAD

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