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Implementation Manager Jobs in Springfield, OH (NOW HIRING)

Hourly Manager

Piqua, OH · On-site

$12.75 - $16.75/hr

An Hourly Manager's responsibilities are to supervise and train team members, maintain appropriate inventory levels, ensure customer satisfaction and implement quality improvements. Successful ...

Hourly Manager

Washington Court House, OH · On-site

$13.25 - $17.75/hr

An Hourly Manager's responsibilities are to supervise and train team members, maintain appropriate inventory levels, ensure customer satisfaction and implement quality improvements. Successful ...

The Project Manager helps bring teams together and keep important initiatives moving forward across ... Support implementation of new processes, systems, and operational improvements * Maintain clear ...

General Manager

Dayton, OH · On-site

$70K - $85K/yr

Implement and monitor health and safety protocols to ensure a safe environment for guests and staff. * Maintain accurate records and documentation as required by law and company policy.

Implement and monitor health and safety protocols to ensure a safe environment for guests and staff. * Maintain accurate records and documentation as required by law and company policy.

General Manager

Dayton, OH · On-site

$70K - $85K/yr

Implement and monitor health and safety protocols to ensure a safe environment for guests and staff. * Maintain accurate records and documentation as required by law and company policy.

General Manager

Dayton, OH · On-site

$70K - $80K/yr

Implement and monitor health and safety protocols to ensure a safe environment for guests and staff. * Maintain accurate records and documentation as required by law and company policy.

General Manager

Vandalia, OH · On-site

$70K - $85K/yr

Implement and monitor health and safety protocols to ensure a safe environment for guests and staff. * Maintain accurate records and documentation as required by law and company policy.

EHS Manager

Dayton, OH · On-site

$80K - $109K/yr

Implement improvement systems in order to eliminate work-related injuries and ensuring all employees are educated in safe work conditions, practices, and safety requirements. Manage and monitor a ...

The selected candidate will support the development, implementation, and administration of knowledge management strategies, collaboration platforms, information workflows, and organizational data ...

The selected candidate will support the development, implementation, and administration of knowledge management strategies, collaboration platforms, information workflows, and organizational data ...

... implement strategies to drive sales growth and meet revenue targets.       ... managers and corporate leadership to share best practices, drive operational excellence, and ...

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Implementation Manager information

See Springfield, OH salary details

$35.1K

$93.2K

$151.3K

How much do implementation manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for implementation manager in Springfield, OH is $93,244.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $109,000.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.

What job categories do people searching Implementation Manager jobs in Springfield, OH look for?

The top searched job categories for Implementation Manager jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Implementation Manager jobs?

Cities near Springfield, OH with the most Implementation Manager job openings:

Infographic showing various Implementation Manager job openings in Springfield, OH as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $93,244 per year, or $44.8 per hour.

Customer Success & Implementation Director

Roman Health Pharmacy LLC

London, OH • On-site

$150 - $190/hr

Other

Posted 3 days ago

New


Job description

At PPRO, we simplify access to local payments - providing a local payments platform that empowers giants like PayPal, Stripe, and Microsoft to connect with billions of consumers worldwide. We are on an ambitious, fast-paced mission to 3x our growth by 2028 - and we’re just getting started.
Our magic lies in our team of proud payments nerds. Spanning over 50 nationalities across 10+ global locations, our diverse cultures aren't a checklist; they are the competitive advantage driving our innovation. This is a people-first, high trust environment where you’ll have the autonomy to make a massive impact, own your work end-to-end, and grow through broad exposure, meaningful challenges, and continuous learning. We get things done, challenge respectfully, put the customer first, and recognise that our biggest successes are those we create as a team. If you’re ready to leave your footprint on global commerce, join us.

The Purpose:

The Customer Success & Implementation Director is responsible for leading, scaling, and aligning PPRO's global Customer Success and Implementation Management functions. Acting as a strategic operational leader and key partner to commercial and account management leadership, this role oversees the long-term operational health of our live client portfolio while accelerating the technical time-to-market for onboarding merchants.

Under your leadership, the department will execute two distinct remits: Customer Success Managers (CSMs) will assume permanent operational account ownership to maximize client retention and satisfaction, while Implementation Managers (IMs) will deliver time-bound, results-oriented technical projects focused on minimizing delivery cycles and maximizing transactional volume ramp-up times.

What You'll Be Doing 1. Team Leadership & Global Governance
  • People Management: Direct, mentor, and coach a global team of managers and individual contributors across the Customer Success and Implementation disciplines, overseeing portfolio distribution, resource capacity, and individual performance.
  • Escalation Ownership: Act as the primary senior escalation contact for the global portfolio, guiding the teams through complex day-to-day operational queries, integration blockers, and high-priority client incidents.
  • Global-Local Alignment: Unify operations across multiple time zones (including EMEA, APAC, US, and LATAM), deploying standardized global playbooks and performance metrics while ensuring responsive regional execution.
  • Process Scaling: Consistently identify, propose, and implement macro-level operational process improvements and internal technical automations to compress onboarding cycles, slash manual configuration efforts, and eliminate billing leakages.
2. Commercial Execution & Delivery Tracking
  • Lifecycle Ownership: Establish clear operational handoff frameworks that transition clients smoothly from pre-sales technical validation, into active implementation, and ultimately into steady-state account management.
  • Time-Bound Project Delivery: Govern the Implementation Management framework to ensure integration delivery, go-live technical execution, and hypercare support are completed within strict target milestones.
  • Volume Ramp-Up Optimization: Monitor and optimize time-to-activation metrics, ensuring newly boarded merchants efficiently scale their processing volumes to directly realize commercial targets.
  • Revenue Protection:
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