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Implementation Manager Jobs in Everett, WA (NOW HIRING)

The Implementation Manager is a member of the Customer Success team and will lead the process for integration of Heartflow's technology into customer accounts and is the technical lifeline for rapid ...

The Implementation Manager is a member of the Customer Success team and will lead the process for integration of Heartflow's technology into customer accounts and is the technical lifeline for rapid ...

Manager, Implementation (IT)

Seattle, WA · On-site +1

$99K - $158K/yr

As a Manager, IT Implementation, you will lead a team of ~7 global specialists to drive the exponential impact of adoption and customer lifetime value (LTV) across Rippling's IT product offerings ...

You'll manage multiple high-stakes deployments simultaneously, coordinate cross-functional teams ... Coordinate cross-functional teams including Implementation Architects, Software Engineers, and ...

Implementation at Brex Implementation transforms new customers into power users. We lead the ... It's a role that blends customer empathy, project management, technical expertise, process design ...

By combining global corporate cards and banking with intuitive spend management, bill pay, and ... Implementation at Brex Implementation transforms new customers into power users. We lead the ...

By combining global corporate cards and banking with intuitive spend management, bill pay, and ... Implementation at Brex Implementation transforms new customers into power users. We lead the ...

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Showing results 1-20

Implementation Manager information

See Everett, WA salary details

$43.1K

$114.4K

$185.6K

How much do implementation manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for implementation manager in Everett, WA is $114,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,400.00 and $133,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries tend to be higher, and additional compensation may include bonuses or benefits. Strong project management skills and certifications like PMP can also influence earning potential.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

Is implementation manager the same as project manager?

An Implementation Manager focuses on overseeing the deployment of products or systems within an organization, ensuring that solutions are delivered on time and meet client requirements. A Project Manager generally manages the planning, execution, and completion of projects across various domains, which may include multiple implementations. While both roles involve project coordination, Implementation Managers specialize in the successful rollout of specific solutions, often requiring technical knowledge and client communication skills.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

What are popular job titles related to Implementation Manager jobs in Everett, WA? For Implementation Manager jobs in Everett, WA, the most frequently searched job titles are:
What job categories do people searching Implementation Manager jobs in Everett, WA look for? The top searched job categories for Implementation Manager jobs in Everett, WA are:
What cities near Everett, WA are hiring for Implementation Manager jobs? Cities near Everett, WA with the most Implementation Manager job openings:
Infographic showing various Implementation Manager job openings in Everett, WA as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $114,354 per year, or $55 per hour.

Technical Implementation Manager

Esper.io, Inc.

Bellevue, WA • On-site

$110K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago


Job description

This role is a hybrid role. Employees will be in the office at our Bellevue, WA location 3 days a week and remote 2 days a week.
About Esper
Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world's most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.
About the role
The Technical Implementation Manager is the technical backbone of Esper's customer accounts. This is an engineering role with a customer axis: TIMs own the implementation from contract sign through full fleet scale, and they bring engineering-level depth to every customer engagement. They build things, use AI as a daily tool, and hold the technical relationship inside every account they carry.
TIMs operate as forward-deployed technical experts alongside the Enterprise Account Manager. Together, they close the gap between contract sign and devices live, remove friction, resolve blockers, and connect the customer's operational reality to Esper's platform. The best TIMs know their accounts better than the customer knows themselves, and they use that knowledge to drive both customer success and Esper's revenue growth.
AI is not a side skill at Esper. TIMs are expected to use agentic AI tools across all facets of their responsibilities: accelerating implementation workflows, building automation and integration tooling, identifying optimal technical solutions, generating account insights, and forecasting customer behavior. The ability to build practical AI components that create real value for customers and the team is a core part of this role.
Technical fluency at the device operations layer is non-negotiable. TIMs must hold credible conversations with engineering teams and business stakeholders alike, without routing every question back to Esper Engineering.
In summary:
Technical Implementation and Delivery
  • Own end-to-end device implementations from onboarding through full fleet rollout, including the project plan, escalation path, and all technical blockers
  • Get hands-on with devices, MDM software, and platform configuration; train customers to operate Esper independently

Technical Expertise and Liaison
  • Serve as the primary technical escalation point: triage and resolve issues, engage Engineering only when required, and coordinate with hardware ecosystem partners (OEMs, ODMs, ISVs, VARs, 3PLs)
  • Debug complex multi-system issues, produce clear documentation, and provide deep expertise across Esper platform configuration, provisioning, and MDM/EMM architecture

Account Management and Expansion
  • Partner with the Enterprise Account Manager on QBRs; surface expansion opportunities, maintain strong multilevel relationships, and advocate internally for customer needs with Product and Engineering
  • Keep account records, device milestones, and next actions current in Salesforce

Technical Engineering and AI
  • Use agentic AI tools (Claude Code, OpenCode, custom agents) daily across implementation planning, troubleshooting, automation, and documentation
  • Leverage AI to generate account insights from calls, support history, and usage data to anticipate customer needs

Qualifications
  • 3 to 5 years of Technical Delivery, Technical Implementation, Customer Engineering, or Solutions Engineering experience
  • 2 or more years in a customer-facing technical role with a revenue component (Sales Engineering, Technical Consulting, Solutions Engineering, or similar)
  • Demonstrated experience using agentic AI tools (Claude Code, Cursor, Copilot Workspace, or equivalent) as part of daily professional workflows; ability to build or configure AI skills, connectors, agents, and automated workflows
  • Technical fluency at the device operations layer: Android, iOS, or Linux; MDM/EMM/UEM concepts; device provisioning, fleet configuration, and kiosk/POS environments
  • Strong debugging and troubleshooting skills across complex, multi-system environments
  • Proven ability to manage multiple implementations and customer accounts simultaneously without losing detail or urgency
  • Strong communication and presentation skills: able to hold technical conversations with engineering teams and business conversations with executives in the same call
  • Comfortable working independently in ambiguous environments without detailed specifications or runbooks
  • Ability to travel approximately 10 to 15%
Preferred Qualifications:
  • Android/AOSP experience (device management, firmware, provisioning, build systems)
  • Experience with MDM/EMM/UEM platforms
  • Experience working with hardware ecosystem partners (OEMs, ODMs, VARs, 3PLs, ISVs)
  • Background in device-heavy verticals: QSR, retail, hospitality, healthcare, logistics, or payments
  • Startup and enterprise experience; ability to operate effectively in both environments
  • Proficiency with Salesforce or similar CRM as a system of record

Salary Band
$110,000 - $160,000 OTE
Perks & Benefits
  • Medical, Dental, Vision 90% covered by the company
  • Life insurance
  • FSA (Medical & Dependent)
  • 401K with a company match that vests immediately
  • Pet insurance discount
  • Unlimited time off policy with a mandatory 2 weeks off (minimum)
  • Daily catered lunches
  • Wide variety of snacks in the office
  • Family Benefits: Maternity, Parental, Adoption, & Surrogacy leave
  • Stand up desks with 36" curved widescreen monitors for each employee
  • Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis

Don't meet every single requirement? (US)
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Esper we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
The pay range for this role is:
110,000 - 160,000 USD per year (Bellevue HQ)