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Implementation Manager Jobs in Edmonds, WA (NOW HIRING)

Motivity

Implementation Manager

Seattle, WA · On-site

Implementation Manager - Motivity ABA Position Overview The Implementation Manager is a critical member of our onboarding team, responsible for ensuring successful customer onboarding and deployment ...

Humanly

Implementation Manager

Bellevue, WA · On-site

$90K - $110K/yr

As an Implementation Manager, you'll own the post-sale technical onboarding experience for Humanly's enterprise and mid-market clients. You'll be the person clients trust to get them live ...

Humanly

Implementation Manager

Seattle, WA · On-site

$90K - $110K/yr

As an Implementation Manager, you'll own the post-sale technical onboarding experience for Humanly's enterprise and mid-market clients. You'll be the person clients trust to get them live ...

Rsli

Client Implementation Manager

Seattle, WA · On-site

$68K - $85K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Heartflow

Implementation Manager - West

Seattle, WA · Remote

$100K - $120K/yr

The Implementation Manager is a member of the Customer Success team and will lead the process for integration of Heartflow's technology into customer accounts and is the technical lifeline for rapid ...

New

Rippling

Manager, Implementation (Broker)

Seattle, WA · On-site

$99K - $166K/yr

Develop Implementation Managers through hands-on coaching and mentorship * Support hiring & onboarding of new Implementation Managers * Successfully resolve customer escalations for maximum ...

Humanly

Implementation Coordinator

Bellevue, WA · Remote

$60K - $65K/yr

You'll work alongside Implementation Managers to keep projects organized, on track, and moving toward go-live--owning the details that make implementations feel smooth and predictable. You're a ...

New

Brex

Enterprise Implementation Consultant

Seattle, WA · Hybrid

$145K - $181K/yr

Implementation at Brex Implementation transforms new customers into power users. We lead the ... It's a role that blends customer empathy, project management, technical expertise, process design ...

Brex

Enterprise Implementation Consultant

Seattle, WA · On-site

$145K - $181K/yr

By combining global corporate cards and banking with intuitive spend management, bill pay, and ... Implementation at Brex Implementation transforms new customers into power users. We lead the ...

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All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Edmonds, WA

Implementation Manager information

See Edmonds, WA salary details

$42.8K

$113.7K

$184.5K

How much do implementation manager jobs pay per year?

As of Jul 10, 2026, the average yearly pay for implementation manager in Edmonds, WA is $113,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,900.00 and $132,900.00 per year, depending on experience, location, and employer.

How much does an implementation manager make?

The average salary for an implementation manager in the United States is approximately $85,000 to $120,000 per year, depending on experience, industry, and company size. Salaries can vary based on location, with higher pay often found in major metropolitan areas, and may include bonuses or benefits. Strong project management skills and certifications like PMP can influence earning potential.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an Implementation Manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What does an Implementation Manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the role of an implementation manager?

An implementation manager oversees the deployment of new systems, processes, or products within an organization. They coordinate cross-functional teams, develop project plans, and ensure timely delivery while managing client expectations and resolving issues during the implementation process.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

What Is an Implementation Manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How much does a JP Morgan implementation manager make?

Implementation Managers at JP Morgan typically earn between $80,000 and $130,000 annually, depending on experience, location, and specific responsibilities. Compensation may also include bonuses and benefits, with higher salaries often associated with advanced certifications and project management skills.

How much does an implementation project manager make in the US?

Implementation managers in the US typically earn an average salary between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher compensation, often including bonuses and benefits.
More about Implementation Manager jobs
What are the most commonly searched types of Implementation jobs in Edmonds, WA? The most popular types of Implementation jobs in Edmonds, WA are:
What are popular job titles related to Implementation Manager jobs in Edmonds, WA? For Implementation Manager jobs in Edmonds, WA, the most frequently searched job titles are:
What job categories do people searching Implementation Manager jobs in Edmonds, WA look for? The top searched job categories for Implementation Manager jobs in Edmonds, WA are:
What cities near Edmonds, WA are hiring for Implementation Manager jobs? Cities near Edmonds, WA with the most Implementation Manager job openings:
Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Edmonds, WA as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $113,677 per year, or $54.7 per hour.
Implementation Manager

Implementation Manager

Motivity

Seattle, WA • On-site

Full-time

Posted 16 days ago

Job description

Implementation Manager - Job Description Motivity ABA

Position Overview

The Implementation Manager is a critical member of our onboarding team, responsible for ensuring successful customer onboarding and deployment of Motivity's solutions. This role owns the Time to Value (TTV) metric and supports clean handoffs to the post-sale team, directly impacting customer retention and expansion. The Implementation Manager serves as the primary point of contact during onboarding, setting the foundation for long-term customer success.

Key Responsibilities

Onboarding & Deployment

  • Lead end-to-end implementation process for new customers, ensuring timely and successful onboarding
  • Coordinate cross-functionally with internal teams to deliver seamless onboarding experiences
  • Own Time to Value (TTV) metrics and drive continuous improvement in implementation timelines

Commercial Ownership

  • Support clean handoff from sales and to post-sale team, ensuring all necessary documentation and context is transferred
  • Drive activities that directly support customer retention and expansion opportunities
  • Identify and communicate upsell or cross-sell opportunities during the implementation phase

Relationship Management

  • Establish expectations that set the tone for long-term customer success through active listening and staying present in every customer interaction
  • Understand customer pain points and work to resolve issues promptly; provide solutions when presented with issues in customer meetings
  • Translate customer needs effectively to internal audiences

Risk Management

  • Mitigate churn risk by ensuring customers achieve early wins and value realization
  • Manage escalations by pulling in appropriate resources from Motivity and customer organizations
  • Navigate complex and ambiguous situations with confidence, even when immediate answers aren't available

Project Management & Documentation

  • Track implementation timelines, milestones, and deliverables using CRM systems
  • Maintain accurate and up-to-date project documentation throughout the implementation lifecycle
  • Contribute to building out knowledge base documentation for ongoing process improvement
  • Ensure all stakeholders are informed of project status and any potential risks
  • Demonstrate high level of accountability for project outcomes and customer success

Training & Adoption

  • Deliver engaging and effective training sessions to customers of varying technical skill levels
  • Make sense of complex product features and translate them into clear, actionable guidance for customers
  • Serve as a dynamic presenter with strong "classroom management" skills, fielding questions while keeping sessions on track
  • Support timely responses on clinical questions related to Electronic Data Collection and ABA workflows
  • Monitor adoption metrics and proactively address barriers to full platform utilization

Required Skills & Qualifications

Core Competencies

  • Strong technical aptitude with curiosity for emerging technologies, particularly AI tools, and willingness to experiment with new solutions
  • Strong project management skills with ability to manage multiple implementations simultaneously
  • Exceptional training ability with skill in delivering engaging, effective learning experiences
  • Exceptional communication skills, both written and verbal, with the ability to explain complex concepts clearly and effectively
  • Active listening skills with ability to stay present and engaged in customer conversations
  • Highly organized with meticulous attention to detail
  • Excellent problem-solving abilities and critical thinking skills; able to think on your feet
  • Proactive mindset with ability to anticipate needs and take initiative
  • Comfort with ambiguity and ability to navigate situations where answers aren't immediately known
  • High level of accountability and ownership for outcomes
  • Customer-centric mindset with strong relationship-building capabilities
  • Passion for talking to people, learning about their needs, and demonstrating solutions

Experience & Background

  • 3-5 years of experience in implementation, onboarding, training, or customer success roles or equivalent experience in the ABA space
  • Proven track record of successful software implementations or SaaS onboarding
  • Experience with CRM systems and project management tools
  • Solid knowledge of ABA or a related field (BCBA preferred but not required)
  • Demonstrated ability to work cross-functionally and influence without authority
  • Experience delivering training to groups with strong classroom management skills

Technical & Presentation Skills

  • Proficiency with CRM platforms for tracking and documentation
  • Comfortable learning new software systems quickly
  • Strong data analysis skills to track and improve TTV metrics
  • Experience creating and maintaining process documentation
  • Dynamic presentation skills with ability to engage audiences and field questions
  • Ability to keep training sessions on topic while remaining responsive to customer needs
  • Skilled at making sense of complicated situations and translating them for diverse audiences

What Makes You Successful in This Role

  • You love talking to people, learning about their needs, and demonstrating a fantastic solution – all while actively listening and staying in the moment
  • You're a dynamic presenter who can field questions from customers but also keep them on topic as needed
  • You have strong problem-solving skills and are able to solution in real time; you're comfortable navigating situations where you may not know the answer immediately, and you know how to find solutions or escalate appropriately
  • You take ownership and demonstrate a high level of accountability for your implementations and customer outcomes
  • You're proactive in identifying potential issues and opportunities before they become problems
  • You can make sense of complex, sometimes complicated situations and translate them into clear action steps

Success Metrics

  • Time to Value (TTV) for new customer implementations
  • Customer satisfaction scores during onboarding period
  • On-time completion of implementation milestones
  • Quality of handoff to post-sale team
  • Early adoption and usage metrics
  • Reduction in implementation-related churn risk
  • Training effectiveness and customer confidence scores

Additional Information

  • Primary responsibility ends at go-live, with clean handoff to post-sale team
  • Business Reviews are not applicable (N/A) for this role
  • This position requires strong collaboration with Sales, Product, Support, and Customer Success teams