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Implementation Manager Jobs in Edmonds, WA (NOW HIRING)

Aurelian

Implementation Manager

Seattle, WA · On-site +1

$80K - $120K/yr

Why Join Us As an Implementation Manager at Aurelian, you'll own customer deployments from end to end. You take over once the contract is signed and see your customers through to fully live. This is ...

Outpost

Implementation Manager

Seattle, WA · Remote

We're seeking an Implementation Manager to own site deployments end-to-end. You'll bring deep expertise in install project management (scheduling and coordinating the installer and technician ...

Rsli

Client Implementation Manager

Seattle, WA

$68.64K - $85.80K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Rsli

Client Implementation Manager

Seattle, WA · On-site

$68.64K - $85.80K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Outpost

Implementation Director

Seattle, WA · Remote

We're seeking a Director of Implementation to own site deployments end-to-end ... You'll bring deep expertise in install project management (scheduling and coordinating the ...

Sila

Ecommerce Implementation Lead

Seattle, WA · On-site

$85K - $125K/yr

This role will be instrumental in guiding the implementation of SAP Order Management Foundation (OMF) and advancing the ecommerce buying experience across all levels of businesses. You will work at ...

Sila

Ecommerce Implementation Lead

Seattle, WA

This role will be instrumental in guiding the implementation of SAP Order Management Foundation (OMF) and advancing the ecommerce buying experience across all levels of businesses. You will work at ...

Prelim

Project Manager, Implementations

Seattle, WA · Remote

$130K - $140K/yr

You'll manage multiple high-stakes deployments simultaneously, coordinate cross-functional teams ... Coordinate cross-functional teams including Implementation Associates, engineers, and Customer ...

Brex

Enterprise Implementation Consultant

Seattle, WA · Hybrid

$145.54K - $181.93K/yr

Implementation at Brex Implementation transforms new customers into power users. We lead the ... It's a role that blends customer empathy, project management, technical expertise, process design ...

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See Edmonds, WA salary details

$42.8K

$113.7K

$184.5K

How much do implementation manager jobs pay per year?

As of May 31, 2026, the average yearly pay for implementation manager in Edmonds, WA is $113,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,900.00 and $132,900.00 per year, depending on experience, location, and employer.

What Is an Implementation Manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an Implementation Manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What does an Implementation Manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

More about Implementation Manager jobs
What are the most commonly searched types of Implementation jobs in Edmonds, WA? The most popular types of Implementation jobs in Edmonds, WA are:
What job categories do people searching Implementation Manager jobs in Edmonds, WA look for? The top searched job categories for Implementation Manager jobs in Edmonds, WA are:
What cities near Edmonds, WA are hiring for Implementation Manager jobs? Cities near Edmonds, WA with the most Implementation Manager job openings:
Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Edmonds, WA as of May 2026, with employment types broken down into 91% Full Time, 3% Part Time, and 6% Contract. Highlights an 74% In-person, 13% Hybrid, and 13% Remote job distribution, with an average salary of $113,677 per year, or $54.7 per hour.

Implementation Manager

Aurelian

Seattle, WA • On-site, Remote

$80K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

About Aurelian
Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need.
AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies.
CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch.
The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it.
Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country.
Why Join Us
As an Implementation Manager at Aurelian, you'll own customer deployments from end to end. You take over once the contract is signed and see your customers through to fully live.
This is a hands-on, technical role. You won't just coordinate implementations; you will personally configure and drive end-to-end software implementations, while also training users directly onsite on how to utilize the Aurelian solution to its full extent.
You'll play a critical role in driving change management within customer organizations, helping centers adopt new workflows, navigate operational shifts, and successfully implement systems in real-world, high-stakes environments.
This is not a traditional project management role.
This role is best suited for someone who:
  • Enjoys digging into systems and workflows and making things work in ambiguous areas
  • Is comfortable owning problems and outcomes end-to-end - not just escalating them
  • Can move fluidly between customer conversations and technical execution

This is an individual contributor role and does not include people management.
What You'll Be Doing
  • Own end-to-end implementations from kickoff through go-live
  • Define project plans tailored to each customer's unique needs, resources, and desired outcomes
  • Personally configure and deploy Aurelian's solution and dashboards in customer environments
  • Translate real-world emergency response workflows into system configurations.
  • Resolve issues across APIs, integrations, and data flows
  • Work cross-functionally with engineering, product, marketing, vendors, and customers to unblock progress
  • Ensure milestones and deliverables are met on time and at a high standard of quality
  • Perform risk management and proactively implement corrective actions
  • Drive timelines and stakeholder communication without losing technical depth
  • Identify gaps in implementation processes and build scalable playbooks, documentation, and repeatable workflows to improve how we deploy
  • Contribute beyond individual implementations by improving team-wide processes and resources
  • Conduct in-person training sessions and knowledge transfer for client teams
Who We're Looking For:
  • 2-6 years of experience in implementation, technical project/account management, or similar customer-facing roles
  • Strong technical fluency (SaaS platforms, integrations, system behavior)
  • Practical working knowledge of software implementations and technical concepts
  • Experience working directly with customers in technical environments
  • Ability to translate complex workflows into working system configurations
  • High ownership mindset - you take responsibility for outcomes, proactively step in where needed, and contribute beyond your immediate scope
  • Comfortable operating in ambiguity and fast-moving environments
  • Serve as a trusted advisor to customers - guiding them toward best-practice solutions with empathy and sound judgment, while using thoughtful influence to drive successful onboarding and long-term outcomes
  • Comfortable having direct, constructive conversations to address misalignment, push back when needed, and ensure the right outcomes for both the customer and the business
  • Analytical mindset and strong problem-solving ability
  • Excellent written, verbal, and interpersonal communication skills
Nice to Haves:
  • Exposure to public safety, operations-heavy, or workflow-driven industries
  • Background in early-stage and/or high-growth startups
  • Experience with GIS, telephony systems, or call-handling tools

This role requires up to 25% travel (2-3 days/week, 2x/month to conduct onsite training at 9-1-1 centers).
To learn more about what it's like to work at Aurelian, visit our About Us page and follow us on LinkedIn to stay up to date!
We encourage you to apply even if you don't meet every qualification listed above. We believe exceptional people come from many different backgrounds, and we'd rather connect with you than miss the opportunity.
Come do the best work of your life and join us in shaping the future of critical technology that truly matters.
For Full-Time roles, Aurelian offers a variety of benefits, including:
  • Comprehensive Medical, Dental, Vision & Life insurance
  • 401(k)
  • Unlimited PTO
  • Company-wide offsites
  • Equipment stipend
  • Relocation assistance
  • Daily delivered lunches (on us)
  • Office in Seattle
  • Start-up Equity

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